annual15 Session Handouts

Saturday

9:30 am - 5:30 pm

Registrar 101 and FERPA (Parts 1 & 2) - Room 327

Presenters: Tina Falkner, University of Minnesota - Twin Cities; Kimra Schipporeit, University of Nebraska at Kearney; LeRoy Rooker, AACRAO - American Association of Collegiate Registrars and Admissions Officers

Saturday : 9:30 am - 5:30 pm

Spend 2 days diving into the work of the registrar's office. This workshop is for those new to the profession and will address many of the "what” and "how” questions that make up the work of the registrar. A significant portion of the workshop will focus on understanding and applying FERPA. Attendees will leave the workshop with a greater understanding of the depth and breadth of the work of the registrar, where to find information and answers, and a solid network of professional colleagues.

Location: Room 327

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1:30 pm - 5:30 pm

Registrar 201 (Parts 1 & 2) - Room 328

Presenters: Tim Amyx, Volunteer State Community College; Glenn Munson, Rhodes College

Saturday : 1:30 pm - 5:30 pm

The work of the registrar's office is ever evolving. Increasingly our work crosses the boundaries of other areas within our campuses and beyond. Join us as we provide insights for successful navigation of this changing landscape. This workshop is geared toward those with at least 5 years of experience in the profession and will explore leadership and management, budgeting, technology, beyond basic FERPA, and what issues we may be facing in the near future. Come prepared to share and learn.

Location: Room 328

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Sunday

7:30 am - 4:00 pm

IPEDS Workshop (Co-hosted by AIR and AACRAO) - Room 343/344

Presenters: Tinsley Smith, Association for Institutional Research

Sunday : 7:30 am - 4:00 pm

This workshop is designed for data providers and users of IPEDS. It will cover two topics (1) IPEDS Data as the Public Face of an Institution raises the level of awareness among higher education professionals about the importance of accuracy and consistency in data reported to IPEDS. (2) IPEDS Data and Benchmarking: Supporting Decision Making and Institutional Effectiveness is designed for participants with little to no experience in conducting benchmarking studies or with IPEDS.

Location: Room 343/344

Handout and Presentation Files Not Yet Available For This Session

8:30 am - 11:30 am

Making Services and Processes More Productive and Effective Using Business Process Improvement Principles - Room 346

Presenters: Jerald Bracken, Brigham Young University; Wendy Kilgore, AACRAO Consulting (AC)

Sunday : 8:30 am - 11:30 am

Applying Business Process Improvement (BPI) principles can lead to dramatic and even mind-blowing improvements in services and processes. Using a hands-on exercise, we will demonstrate why the principles of BPI work so well. We will show you how to identify opportunities for improvement, how to apply a variety of BPI techniques for improving your services and processes, and how to become a good facilitator for BPI changes.

Location: Room 346

Handout and Presentation Files Not Yet Available For This Session

State and Regional Officers Workshop - Room 336

Presenters: Charlie Couch, University of Northern Colorado

Sunday : 8:30 am - 11:30 am

All state and regional officers, committee chairs, and others in leadership roles within the state and regional organizations are encouraged to attend this FREE workshop.

Location: Room 336

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The Core Concepts of SEM - Room 329

Presenters: Tom Green, AACRAO Consulting (AC); Michele Sandlin, AACRAO Consulting

Sunday : 8:30 am - 11:30 am

This introductory workshop will provide an overview of the concepts and strategies of strategic enrollment management. Participants will expand their understanding of SEM and take away action plans for achieving enrollment goals upon their return to campus.

Location: Room 329

Handout and Presentation Files Not Yet Available For This Session

EDGE Workshop - Room 347

Presenters: Dale Gough, AACRAO - American Association of Collegiate Registrars and Admissions Officers

Sunday : 8:30 am - 11:30 am

Open to EDGE Subscribers only

Location: Room 347

Handout and Presentation Files Not Yet Available For This Session

8:30 am - 3:30 pm

Registrar 101 and FERPA (Parts 1 & 2) - Room 327

Presenters: Tina Falkner, University of Minnesota-Twin Cities; Kimra Schipporeit, University of Nebraska at Kearney; LeRoy Rooker, AACRAO - American Association of Collegiate Registrars and Admissions Officers

Sunday : 8:30 am - 3:30 pm

Spend 2 days diving into the work of the registrar's office. This workshop is for those new to the profession and will address many of the "what” and "how” questions that make up the work of the registrar. A significant portion of the workshop will focus on understanding and applying FERPA. Attendees will leave the workshop with a greater understanding of the depth and breadth of the work of the registrar, where to find information and answers, and a solid network of professional colleagues.

Location: Room 327

Download

Registrar 201 (Parts 1 & 2) - Room 328

Presenters: Tim Amyx, Volunteer State Community College; Glenn Munson, Rhodes College

Sunday : 8:30 am - 3:30 pm

The work of the registrar's office is ever evolving. Increasingly our work crosses the boundaries of other areas within our campuses and beyond. Join us as we provide insights for successful navigation of this changing landscape. This workshop is geared toward those with at least 5 years of experience in the profession and will explore leadership and management, budgeting, technology, beyond basic FERPA, and what issues we may be facing in the near future. Come prepared to share and learn.

Location: Room 328

Download

Becoming a More Effective Admissions Manager - Room 345

Presenters: Carrie Trentham, University of Nevada - Las Vegas; Paul Seegert, University of Washington - Seattle Campus

Sunday : 8:30 am - 3:30 pm

This full-day workshop is designed for emerging leaders in admissions offices -- from middle managers to new directors -- to learn from experienced members of the profession and to share best practices with your fellow emerging leaders. Topics will include recruitment, processing, assessment, enrollment management, and staffing.

Location: Room 345

Handout and Presentation Files Not Yet Available For This Session

Assessment in the Registrar's Office - Room 348

Presenters: Tammy Aagard, University of Florida; Reta Pikowsky, Georgia Institute of Technology-Atlanta

Sunday : 8:30 am - 3:30 pm

This workshop ail provide information on assessment and program review in the Registrar's Office from a multi-institution perspective. Examples of various kinds of tools will be provided to illustrate the different ways in which assessment and program review can be approached and adapted at the institutional level.

Location: Room 348

Handout and Presentation Files Not Yet Available For This Session

9:00 am - 5:00 pm

AACRAO SPEEDE Committee Business Meeting - Fells Point, Renaissance Hotel

Presenters: Monterey Sims, University of Phoenix

Sunday : 9:00 am - 5:00 pm

The AACRAO Committee for Standardization of Postsecondary Education Electronic Data Exchange (SPEEDE) coordinates and leads the development of these national exchange standards by representing postsecondary education in the appropriate standards setting bodies.

Location: Fells Point, Renaissance Hotel

Handout and Presentation Files Not Yet Available For This Session

12:30 pm - 3:30 pm

Records Management: The Big Picture - Room 336

Presenters: Reid Kisling, Western Seminary; Wendy Kilgore, AACRAO Consulting (AC)

Sunday : 12:30 pm - 3:30 pm

This workshop will offer a comprehensive overview and discussion of the records management lifecyle from records creation through destruction. Discussion will include the influence of technology on practice, how to minimize workload while remaining in compliance, as well as examples from the field for both private and public institutions. We will use audience response technology to enhance discussion.

Location: Room 336

Handout and Presentation Files Not Yet Available For This Session

100 Tips and Tricks for an Efficient, Productive Office - Room 329

Presenters: Susan Eveland, University of Oregon

Sunday : 12:30 pm - 3:30 pm

We are all looking for those easy, inexpensive tips and tricks that can make our operations more efficient and productive. The presenter will share 100 tips and tricks in categories such as dashboarding, mobile apps, training your campus partners, list-servs and e-mails, web tools, video tutorials, and more! Many are no- or low-cost and easy to copy in your shop!

Location: Room 329

Handout and Presentation Files Not Yet Available For This Session

The Higher Learning Commission: Building a Culture of Awareness - Room 346

Presenters: Charlie Couch, University of Northern Colorado

Sunday : 12:30 pm - 3:30 pm

The Higher Education Opportunity Act (Public Law 110-315) (HEOA) was enacted on August 14, 2008, and reauthorizes the Higher Education Act of 1965. As many institutions have discovered, this re-authorization has brought with it even greater levels of accountability and compliance expectations for the higher education community. This session will highlight one registrar office's experience with meeting these new expectations.

Location: Room 346

Handout and Presentation Files Not Yet Available For This Session

Harness Your Emotional Intelligence: Generate Greater Workplace Success - Room 347

Presenters: Jacquelyn Elliott, Marion Military Institute

Sunday : 12:30 pm - 3:30 pm

This workshop incorporates practical ideas and techniques to help you put theory into practice. Learn the basics of Emotional Intelligence (EI) theory, discover how emotionally intelligent you are, and understand how to control your own emotional intelligence. Perhaps the most helpful aspects include tips on how to manage the EI of other people on your team to create greater office productivity and output.

Location: Room 347

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1:00 pm - 3:00 pm

The Clearinghouse Academy® - Room 324/325

Presenters: William Pierce, National Student Clearinghouse

Sunday : 1:00 pm - 3:00 pm

The Clearinghouse Academy is a workshop hosted by the National Student Clearinghouse. The purpose of this session is to provide an overview of Clearinghouse enrollment reporting, verification, and research services offered to colleges and universities, address attendee questions, and provide participants the opportunity to network to address common issues and concerns. Clearinghouse Academies are effective training opportunities for staff new to working with the Clearinghouse.

Location: Room 324/325

Handout and Presentation Files Not Yet Available For This Session

3:15 pm - 3:45 pm

LGBTQA Pre-Conference Meeting - Room 349/350

Presenters: Joseph Salomone, Drexel University

Sunday : 3:15 pm - 3:45 pm

LGBTQA Pre-Conference Meeting

Location: Room 349/350

Handout and Presentation Files Not Yet Available For This Session

3:45 pm - 4:45 pm

First-Time Attendees Orientation & Welcome - Room 321

Presenters: Michael Reilly, AACRAO - American Association of Collegiate Registrars and Admissions Officers; Brad Myers, The Ohio State University

Sunday : 3:45 pm - 4:45 pm

First-Time Attendees Orientation & Welcome

Location: Room 321

Handout and Presentation Files Not Yet Available For This Session

5:45 pm - 6:45 pm

Opening Plenary: The People Who've Taught Me (After I Thought I Knew Everything) - Ballroom

Presenters: Scott Simon, NPR

Sunday : 5:45 pm - 6:45 pm

Scott Simon will talk about the people he has learned from over his many years as a journalist, taking a sampling of the best interviews and stories he's done at NPR and imparting the lessons he has taken away from the exchanges.

Location: Ballroom

Handout and Presentation Files Not Yet Available For This Session

Monday

8:00 am - 9:15 am

Look! Is it an International Student or a U.S. Citizen with International Documents? - Room 341

Presenters: Mary Baxton, California State University, Northridge; Lynn Perry, California State University - East Bay

Monday : 8:00 am - 9:15 am

Who talks to them; what division of the university/admissions office evaluates the documents? We used to call them students with mixed records and now they are called "stealth". So let's uncover the issues of what needs to be done with these students for a successful and streamlined admission process, what offices should do it (or share it) and how to do it. Hear from presenters who will share different approaches and processes that work for them, and for the student.

Location: Room 341

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Graduation Practices Panel - Room 326

Presenters: Kelley Brundage, Colorado State University; Cem Sunata, California Polytechnic State University-San Luis Obispo; Connie Chapman, University of Wisconsin - Madison

Monday : 8:00 am - 9:15 am

This session will offer a variety of perspectives from the 4-year institution on some of the best practices out there when it comes to Undergraduate Graduation. This is not about the ceremony but instead how they keep students connected to the university using Graduation as the end goal.

Location: Room 326

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New Approaches to Handling Complex Data from Multiple Systems - Room 342

Presenters: Brenda Selman, University of Missouri-Columbia; John Gillispie, University of Missouri System; Jeff Elliott, University of Missouri System

Monday : 8:00 am - 9:15 am

For many institutions the challenges of managing multiple system input and output is staggering. The variety of software to be integrated keeps expanding. This session will explore a conceptual model that manages this complex issue, creates incentives to streamline and normalize functions as well as data where it adds value. This session will engage participants in reviewing and discussing new concepts as well as learn about new software approaches to such management.

Location: Room 342

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NNLSO - Opening Session - Ballroom I-IV

Presenters: Judith Calvert, Yale University Law School

Monday : 8:00 am - 9:15 am

The Executive Director of the National Network of Law School Officers will welcome attendees and discuss current meetings.

Location: Ballroom I-IV

Handout and Presentation Files Not Yet Available For This Session

Registration and Advising Best Practices - Room 340

Presenters: Stephanie Henning, Central College; Carol Harrison, College of Southern Maryland; Len Archer, Adventist University of Health Sciences

Monday : 8:00 am - 9:15 am

This session will include panelists from the Registration and Academic Support PAC. We represent public, private, 2-year and 4-year schools, and we stand ready to share our favorite successes related to registration, orientation, advising, degree planning, basket weaving (maybe not basket weaving).

Location: Room 340

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China - Room 343

Presenters: Annetta Stroud, AACRAO's International Education Services (IES); Karen Hartwig, AACRAO's International Education Services (IES)

Monday : 8:00 am - 9:15 am

With Chinese students attending U.S. institutions in record numbers and China expanding its own system, understanding education in China is essential. The presenters will address trending topics such as hybrid education models, summer school programs, agents and verification of credentials. They will provide an update on CDGDC and CHESICC and give you a peek into their toolbox of best practices to enable you to determine the validity of Chinese credentials without leaving your desk.

Location: Room 343

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Best Practices in Summer and Non-Standard Terms - Room 318

Presenters: Steven Shablin, Oakland University

Monday : 8:00 am - 9:15 am

Many institutions use summer and non-standard terms so that students can advance toward their degrees, improve their grade point averages, lighten their course load during the academic year, participate in flexible scheduling, and seek enrollment opportunities after standard terms have begun. Come learn and discuss best practices, challenges and considerations from a registration and records perspective from panelists at a variety of institution types.

Location: Room 318

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Roundtable: Reorganizing the Registrar's Office - Room 322/323

Presenters: Emily Shandley, Yale University; Stephanie Martin, Valparaiso University; Shelly Kooi, Valparaiso University

Monday : 8:00 am - 9:15 am

Learn more about institutions who have successfully reformed the organizational structure of their registrar's office, others who are in progress, and those who are planning for reorganization. This interactive session will provide opportunity for sharing thoughts on how the changing role of the registrar's office, campus engagement, staffing needs, the challenges of limited resources, and achieving balance between customer service and technology can bring about the need for reorganization.

Location: Room 322/323

Handout and Presentation Files Not Yet Available For This Session

Cuban Academic Credentials: Some Changes and New Perspectives - Room 324/325

Presenters: Eva-Angela Adan, American Association of Collegiate Registrars and Admissions Officers (AACRAO)

Monday : 8:00 am - 9:15 am

This session is intended to be of a hand-on nature. It will focus on assessing multiple educational credentials, at the different educational levels, including lower and upper secondary education, technical education, adult education, teacher training and university level studies (undergraduate and graduate programs) as to provide better understanding and greater practice when evaluating them.

Location: Room 324/325

Handout and Presentation Files Not Yet Available For This Session

Data Due Diligence - Room 345/346

Presenters: James Roche, University of Massachusetts - Amherst

Monday : 8:00 am - 9:15 am

The proliferation of data is outpacing the ability to fully understand what the data represent. The emphasis on "big data” and "data analytics” underscores a growing need for a higher level of expertise in collecting, analyzing, and synthesizing data to give it value. This session will benefit anyone who works with data or relies on it for decision making. Examples of ways in which data has informed or misled will be shared, as will guidelines to help you be a more knowledgeable data consumer.

Location: Room 345/346

Handout and Presentation Files Not Yet Available For This Session

Emerging Issues/Themes for Sustaining a Diverse and Inclusive Campus - Room 344

Presenters: Dr. Joseph Salomone, Drexel University; Hue Haslim, Western International University; Cindy Lambert, University of St. Francis; Jackie Carter, Washington University in St. Louis Campus Box 1133

Monday : 8:00 am - 9:15 am

An interactive panel discussion and presentation investigating some current and emergent themes and issues surrounding culturally diverse and inclusive campuses.

Location: Room 344

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Iowa Consortium of Veteran Excellence: A Pilot Program for Disabled and Recently Discharged Veterans - Room 347/348

Presenters: Michael Hall, University of Iowa

Monday : 8:00 am - 9:15 am

Location: Room 347/348

Handout and Presentation Files Not Yet Available For This Session

A Supervisor's Guide to Improving Organizational Efficiency Through Better Alignment of Personnel Resources - Room 319/320

Presenters: Norman Finlinson, Brigham Young University

Monday : 8:00 am - 9:15 am

This session will focus on the criticality of aligning individuals in an organization in order to improve communication, reduce conflict, and maximize productivity. The presenter will help participants differentiate between values and beliefs and will explain their relationship to behaviors in the workplace. Supervisors who understand these concepts will find themselves better equipped to assist individual employees to be successful in the execution of their professional responsibilities.

Location: Room 319/320

Handout and Presentation Files Not Yet Available For This Session

Simplifying Leadership: A New Manager's Toolkit - Room 337/338

Presenters: Marc Booker, University of Phoenix

Monday : 8:00 am - 9:15 am

Sometimes the first leadership journey can be the hardest without direction. Using the foundational components of leadership (ideas introduced in Simplifying Leadership: The Foundation session), this session will go over strategies to assist new managers in becoming successful with their new work groups. Participants will be introduced to various readings, activities, and approaches in handling the new manager experience to help generate future growth and integrate them into their new role.

Location: Room 337/338

Handout and Presentation Files Not Yet Available For This Session

SAP vs. Academic Standards: What is the Difference? - Room 327

Presenters: Aristea Williams, Johns Hopkins University

Monday : 8:00 am - 9:15 am

What is the difference between Academic Standards and Standards of Academic Progress (SAP)? Do the policies need to be different? This session will explain the federal requirements for SAP and how they can work with an institutional academic policy or conflict with the academic policy.

Location: Room 327

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Financial Aid, Records and Registration, and Admission: What Do We all Need to Know? - Room 328

Presenters: Katherine Allen, University of Michigan - Dearborn; Jennifer Dunker, Chesapeake College

Monday : 8:00 am - 9:15 am

With regulations changing often are you finding you are working more with your financial aid departments? Why do we need to care if a student ever attended a course? or where they attended previously? Enrollment reporting, Repeating Courses, Non-Attendance, Academic Standing, Collecting High School Diplomas, Consortium agreements!!! What next! Collaboration between the Admissions, Financial Aid, and Registrars has become critical for compliance and enrollment goals. This session will offer discuss what all three areas need to know to be effective.

Location: Room 328

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Transcripting Service Learning Abroad - Room 321

Presenters: Opal Leeman Bartzis, Butler University

Monday : 8:00 am - 9:15 am

Today's college students are more interested in service learning abroad than ever. Transcripting these programs, as well as community-based learning of varying kinds, can be particularly challenging. Examples of institutions that are handling these challenges well will be offered, and an overview of successful ways to transcript service learning will be shared.

Location: Room 321

Handout and Presentation Files Not Yet Available For This Session

Student Completion Rates in the Great Recession - Room 329

Presenters: Douglas Shapiro, National Student Clearinghouse

Monday : 8:00 am - 9:15 am

How did the recession affect institutional performance and student completion rates? We'll look at results from the Clearinghouse Research Center's 3rd Annual Completions Report, which studies the outcomes of the first students who entered college during the recession. Some key insights include the relationships among recession-driven enrollment swings, student behaviors, and student completion outcomes for different institutional sectors.

Location: Room 329

Handout and Presentation Files Not Yet Available For This Session

What Would Free Community College Mean for Your Transfer Policies? - Room 336

Presenters: Michele Sandlin, AACRAO Consulting; Tom Green, AACRAO Consulting

Monday : 8:00 am - 9:15 am

As the movement toward free community college tuition is debated at the federal and state level, what will this mean for two-year and four-year transfer partnerships? Is your institution ready for increased community college enrollment and transfer to four-year programs? This session will examine the common issues and benefits of transfer agreements, partnerships, and practices, providing specific examples of proven models of effective transfer programs.

Location: Room 336

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AACRAO's Professional Endorsement Program, SEM EP - Room 339

Presenters: Joe Head, Retired; Rob Garrett, Brigham Young University - Idaho; Christopher Tremblay, Western Michigan University

Monday : 8:00 am - 9:15 am

Attend this timely discussion presented by current SEM EP participants and recent graduates to learn about AACRAO's emerging "in-service, self paced" credentialing program. SEM EP is designed to prepare and recognize EM professionals at the national level using a registry listing. Presenters will share their experiences regarding program logistics and benefits. An overview of qualifications to enroll and requirements to complete the SEM EP program will be discussed.

Location: Room 339

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9:30 am - 10:30 am

Outcomes, Objectives and Assessments- Managing it all in one place - Room 329

Presenters: Anne Valentine, SmartCatalog

Monday : 9:30 am - 10:30 am

SmartCatalog IQ breaks through the clutter by creating a single place to edit and track course and program objectives. Come to this presentation to see how other colleges are using IQ to manage mission critical information and integrate with their student information systems in oneeasy-to-use interface

Location: Room 329

Handout and Presentation Files Not Yet Available For This Session

"How Review of Transcripts Dropped from 8 Weeks to 2 Days” - Room 318

Presenters: Susan Reyes, San Diego State University; Laurel Stiller, Hyland creator of OnBase; Michael Farley, San Diego State University

Monday : 9:30 am - 10:30 am

At San Diego State University, they brought technology to transcript evaluation. Hear staff talk about their technology evaluation, critical success factors, and how turnaround dropped from 8 weeks to 2 days. Excellent student service now includes the student viewing courses transferred and their individual path to completion.

Location: Room 318

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Does Your Student Information System (SIS) Pay? Benefits Realisation Uncovered - Room 340

Presenters: Chris Cobb, University of London

Monday : 9:30 am - 10:30 am

Join Tribal to understand how the University of London has recently undertaken a Benefits Realisation study to identify institutional impact around their SITS:Vision implementation. The session will cover how the University has identified cost reduction and efficiency gains through technology combined with Business Process Automation.

Location: Room 340

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There Must be a Better Way to Manage the Catalog - Room 343

Presenters: Sheryl Burnette, East Tennessee State University; Jennifer Thorpe, Columbia College; Margaret Herron, Truman State University; Joni Zier, Southern Adventist University; Andrea Roner, University of Utah; Gina Monaghan, DIGARC

Monday : 9:30 am - 10:30 am

Panel Discussion: Join a panel of your peers to learn how they manage, develop, and present curriculum and catalog information. Your colleagues will discuss their experiences and answer questions about how they increased efficiency and made their lives easier utilizing Acalog.

Location: Room 343

Handout and Presentation Files Not Yet Available For This Session

Student Success driven by Course Scheduling Initiatives - Room 339

Presenters: Philippe Melis, Infosilem, Inc.

Monday : 9:30 am - 10:30 am

Managing your course scheduling operations to guarantee student access to the courses they need is a strategic initiative that will result in increased student success and on-time completion. Come take a look at innovative scheduling software and discuss with your peers and scheduling experts from Infosilem how this strategic initiative can increase your operational efficiency and maximize the use of your resources while ensuring your student's conflict-free access to the courses they need.

Location: Room 339

Handout and Presentation Files Not Yet Available For This Session

Innovations at your Commencement Ceremony - Room 341

Presenters: Mark Hommerding, Lifetouch Special Events; Rhonda Kitch, North Dakota State University - Main Campus; Jerri Weston, Montana State University - Bozeman

Monday : 9:30 am - 10:30 am

How can we improve upon timeless commencement traditions without compromising the spirit of showcasing the best your institution has to offer? Join our panel in discussing how institutions have taken traditional ceremonies and updated them with technologies such as video capture and projection during the ceremony, video messaging, and stage lighting/presentation.Additionally, we will review simple program enhancements that have made big differences at our events and can enliven yours as well.

Location: Room 341

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Student Planning Tool Used by Over 125 Institutions - Room 321

Presenters: Robert Strazzarino, College Scheduler LLC

Monday : 9:30 am - 10:30 am

Imagine a single solution that improves the student experience, academic advising, increases credit hours, and helps plan for future master schedules. Many institutions are challenged to raise graduation rates and increase service to their students. College Scheduler provides a web-based schedule planner for use by students & advisors when planning for the upcoming semester. Lean about the programs in place to support students with the common goal of preparing them for their futures.

Location: Room 321

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Transcript Revolution, Order to Delivery in Minutes - Room 342

Presenters: Adriene Doray-Franklin, National Student Clearinghouse; Rob Fitzgerald, Brown University; Carrie Jeffers, Macomb Community College; Marlo Waters, Pacific Union College

Monday : 9:30 am - 10:30 am

The National Student Clearinghouse, with our strategic partner, Ellucian, has revolutionized transcript ordering/delivery. Our fully automated, real-time solution enables the fastest available turnaround time: 15 minutes or less! Hear about the amazing time- and cost-saving benefits directly from some of the 50+ schools already up and running on our solution.

Location: Room 342

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Integrating CourseLeaf's Curriculum and Catalog Management Solutions at West Chester University - Room 344

Presenters: Shari Friedman, CourseLeaf from Leepfrog Technologies ; Joseph Santivasci, West Chester University of Pennsylvania; Megan Jerabek, West Chester University of Pennsylvania

Monday : 9:30 am - 10:30 am

West Chester University is implementing CourseLeaf to streamline its curriculum and catalog management. CourseLeaf's CAT and CIM solutions will give WCUPA a seamless progression from curriculum proposals to publishing a web, mobile and print ready catalog. Learn about WCUPA's decisions and their practices for implementing CourseLeaf and improving their process.

Location: Room 344

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"What do you do with a clean sheet of paper- reimagining the modern student system” - Room 327

Presenters: Shane Topping, Stevens Institute of Technology; Nancy Specht, University of Rochester; Adriana Farella, Workday; Annaleah D. Morro, Broward; lynne Hanrahan, Sierra Cedar Inc

Monday : 9:30 am - 10:30 am

Please join Broward College, University of Rochester, Stevens Institute of Technology and Workday as we discuss how together we deconstructed current student information systems and put one back together starting with a clean sheet of paper. We'll take a look at yesterday's version of SIS solutions as seen through the eyes of students, faculty and staff and how working together we created a modern student system that uniquely meets the needs of today's higher education organizations.

Location: Room 327

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The Softer Side of Student Success Predictive Analytics - Room 328

Presenters: Jeff McNamara, Carroll University; Burt Rubenstein, Jenzabar

Monday : 9:30 am - 10:30 am

Hear how Carroll University instituted a College Readiness Inventory to gather this data and incorporated the results along with their other key factors to create a holistic predictive model to gauge student retention and persistence risk.

Location: Room 328

Handout and Presentation Files Not Yet Available For This Session

Issuing Experiential Transcripts and Competency Reports: A Registrar's Perspective - Room 324/325

Presenters: Rodney Parks, Elon University; Brad Barron, Furman University; Darin Hobbs, Western Governors University; Joellen Shendy, University of Maryland University College

Monday : 9:30 am - 10:30 am

As more institutions across the nation seek to better represent the scope of student learning through these credential types, there are unexpected challenges and rewarding outcomes. Join this session to learn about the experiences registrars who have implemented these innovative credentials as part of their official offerings and how you can do the same.

Location: Room 324/325

Handout and Presentation Files Not Yet Available For This Session

10:45 am - 11:45 am

Russia and Ukraine: Significant Changes in Higher Education - Room 318

Presenters: Ann Koenig, AACRAO International Education Services (IES); Erik Johansson, Swedish Council for Higher Education, Department of Qualifications Recognition

Monday : 10:45 am - 11:45 am

Russia and Ukraine have recently passed new education laws that are resulting in significant changes in higher education, including the implementation of new curricula, document formats, approaches to grading, and the use of credits. Presenters will share information updates, sample documents, and resources based on their primary research.

Location: Room 318

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Compliance and Institutional Research: Maintaining Relationships, Translating Data, and Effective Communication - Room 343

Presenters: Shonda Ireland, Columbia College; Jaclyn Reeder, Columbia College

Monday : 10:45 am - 11:45 am

This session will focus on how a strong relationship between the Office of Institutional Compliance (IC) and the Office of Institutional Research (IR) at Columbia College benefits the entire college and external agencies. A general overview of Columbia College's IC and IR practices and processes will be discussed.

Location: Room 343

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FERPA: What You Need to Know: The "Overview" - Ballroom

Presenters: LeRoy Rooker, AACRAO - American Association of Collegiate Registrars and Admissions Officers

Monday : 10:45 am - 11:45 am

LeRoy Rooker, former director of the Family Policy Compliance Office at the U.S. Department of Education, will provide an overview of the Family Educational Rights and Privacy Act (FERPA).

Location: Ballroom

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Emerging Trends and Issues in International Credentials for Athletes - Room 321

Presenters: Leah McCormack, National Association of Intercollegiate Athletics (NAIA) Eligibility Center; Robert Watkins, The University of Texas at Austin

Monday : 10:45 am - 11:45 am

This session you will learn about credentials that are growing among international student-athletes. You'll learn about the comparability of these records in the US system particularly with an athletic eligibility lens (both NCAA and NAIA).

Location: Room 321

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Increasing Summer Enrollment Through a Usable Omnichannel Experience - Room 345/346

Presenters: Angela Brockelsby, North Carolina State University at Raleigh; Shawn Smith, NC State University

Monday : 10:45 am - 11:45 am

Learn how to communication experience through a variety of channels (web, print, email, social media, in-person) while collaborating with key campus partners and limited staff to buck the summer trend.

Location: Room 345/346

Handout and Presentation Files Not Yet Available For This Session

E-Advising Tool: Progress To Degree and Impact on Senior Student Registration - Room 327

Presenters: Dennis Geyer, California State University-Sacramento; Kris Trigales, California State University-Sacramento

Monday : 10:45 am - 11:45 am

As part of the Graduation Initiative, California State University Sacramento developed a new bolt-on feature - Progress to Degree as part of PeopleSoft student system. This new e-advising tool is utilized by students, advisors and administrators in helping a student better understand, adjust and make plans to complete their degree. A point system was developed to measure a student's progress to degree. Progress meters were developed to visually represent the student's progress to degree in meeting specific academic requirements. A pilot program was initiated for assigning registration appointments specifically for senior students. The objectives are to keep this e-advising tool - simple, easily understood and the resulting registration appointment scheduling - fair. This e-advising tool was implemented for the fall 2014 semester. We will provide a review of what we found, how the Progress to Degree point system and visual meters were accepted and what the next steps will be considered for the future.

Location: Room 327

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Small College Recruitment: The New Funnel - Room 336

Presenters: Jacquelyn Elliott, Marion Military Institute

Monday : 10:45 am - 11:45 am

Ever wonder why the funnel isn't working like it used to? Struggle to get students through each stage of the process? If this has been your experience, attend this session for a real case-study of how one Vice President for Enrollment Management flipped the funnel for improved overall enrollment and retention.

Location: Room 336

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Registrars and Curricular Change: Proven Practices for Facilitating Degree, Course, and Requirement Changes - Room 337/338

Presenters: Julia Pomerenk, Washington State University; Rebecca Mathern, Oregon State University

Monday : 10:45 am - 11:45 am

Registrars can and should play central roles in the curricular change process at their institutions. Learn about proven practices from two large public universities, where the Registrar's Offices work as critical partners in the degree, course, and requirement change process. How to avoid pitfalls, such as unnecessary course prefix changes, unworkable repeatability, equivalency issues, and other challenges, will be discussed.

Location: Room 337/338

Handout and Presentation Files Not Yet Available For This Session

BI in the RO: A Business Intelligence Primer - Room 319/320

Presenters: Doug McKenna, George Washington University

Monday : 10:45 am - 11:45 am

A Business Intelligence (BI) primer, revised and updated since Denver. Big Data. Analytics. Data Mining. Data Warehouses. Dashboards. Visualization Tools. How can the Registrar's Office steward the data effectively while providing the necessary access for institutional data-based decision-making? What role should the Registrar's Office play? Come hear about the tools, trends, and important topics that will affect our business for years to come.

Location: Room 319/320

Handout and Presentation Files Not Yet Available For This Session

Two Offices, One Goal: The Importance of the Admissions Office and the Registrar's Office in Yielding Transfer Students - Room 344

Presenters: Katie Schwienteck, York College of PA

Monday : 10:45 am - 11:45 am

This session will detail the differing needs of the transfer student from the Admissions Office and Registrar's Office perspective, and the professionals in the key positions that work most with these students. Both the office and the professional play a significant role in assisting transfer students and this session will review best practices, discuss the key qualities needed from the professionals in each position, and provide perspective from someone who has been in both roles.

Location: Room 344

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Students Assisting Students: Peer Mentors in First-Year Programs - Room 328

Presenters: Heather Eckstein, Pittsburg State University

Monday : 10:45 am - 11:45 am

Including peer mentors in first year programs can positively affect the transition of students into the college environment. Pittsburg State has implemented a peer mentoring program that assigns student mentors to provide peer support to students enrolled in Freshman Experience. This session will include an overview of the selection, training, student learning outcomes, funding, mentor and instructor responsibilities, and benefits of the mentoring program.

Location: Room 328

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The Evolving Grading Scale - Room 339

Presenters: Yvette Ali, University of Toronto; Christopher Derickson, University of North Carolina at Chapel Hill; Paul Robinson, University of Michigan - Ann Arbor

Monday : 10:45 am - 11:45 am

Grading scales are undergoing a period of significant change as there is increased pressure to include new grade types, to record experiential activities, and to increase/decrease the specificity of grade ranges. This session will explore the trends in North American grading scales and look at the implications of these changes for students, administrators, and institutions assessing academic records.

Location: Room 339

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Micro-College Registrars Roundtable - Room 326

Presenters: Jill Megredy, Bethany College

Monday : 10:45 am - 11:45 am

Bring your questions, answers or frustrations to share with peers. Come get your answers to how others are handling difficult or new situations. While this session is specific to colleges under 1000 FTE, everyone with a small office mindset is welcome!

Location: Room 326

Handout and Presentation Files Not Yet Available For This Session

Creating a Culture of Inclusion: Planning, Developing and Sustaining an LGBT-Inclusive Campus - Room 340

Presenters: Joseph Salomone, Drexel University

Monday : 10:45 am - 11:45 am

A review of current best practices in industry regarding the creation of an inclusive LGBT campus. What does it take? Learn how you can create mini milestones which can lead to monumental and successful initiatives. A review of current policies, practices related to student information (SIS) implications.

Location: Room 340

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A Great Global Conversation: The Redesigned SAT and International Students - Room 341

Presenters: Clay Hensley, The College Board; Pamela Horne, Purdue University - Main Campus

Monday : 10:45 am - 11:45 am

With big changes afoot for the Big Test, what will be the impact on the experience of international students? How will the redesigned SAT support universities seeking to engage with and attract best-fit international students?

Location: Room 341

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Roundtable: Graduate and Professional Schools - Room 322/323

Presenters: Siu Yan Scott, Case Western Reserve University

Monday : 10:45 am - 11:45 am

Join your peers from other Graduate and Professional schools for this roundtable discussion of current trends and topics affecting your institutions.

Location: Room 322/323

Handout and Presentation Files Not Yet Available For This Session

Learning from the Field: A Veteran's Panel Discussion - Room 324/325

Presenters: Wendy Lang, Operation College Promise; William Keyes, Operation College Promise

Monday : 10:45 am - 11:45 am

Administrators are in a position to become the greatest allies for success in the life of veteran students. Join Veterans from local schools to learn more about their view of higher education, including transitioning to a college campus, academic experiences, cultural differences, and challenges they face.

Location: Room 324/325

Handout and Presentation Files Not Yet Available For This Session

The Case for Electronic Transcripts: Current Practice and Costs - Room 342

Presenters: Wendy Kilgore, AACRAO Consulting (AC)

Monday : 10:45 am - 11:45 am

In late spring 2014, Parchment partnered with NACUBO and AACRAO to conduct a study on the ROI of electronic transcript practices. This session will present the results of the study and encourage open discussion about the results and changes to practice needed to support the adoption of electronic transcript solutions.

Location: Room 342

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Federal Requirements for Institutional Reporting of Enrollment to NSLDS - Room 347/348

Presenters: Jeff Baker, U.S. Department of Education; Valerie Sherrer, U.S. Department of Education

Monday : 10:45 am - 11:45 am

Beginning in 2014, significant changes were made to the requirement that postsecondary educational institutions provide enrollment information to the Department of Education's National Student Loan Data System (NSLDS). In addition to a brief overview of the reasons for these reporting changes, this session will review the campus and program-level reporting that is now required.

Location: Room 347/348

Handout and Presentation Files Not Yet Available For This Session

Credentials eSCRIP-SAFE - Room 329

Presenters: Thomas McKechney, Credentials Solutions; Jack Weber, Credentials Solutions

Monday : 10:45 am - 11:45 am

Credentials Solutions and eSCRIP-SAFE merged their transcript processing service effective 1/1/15. We now boast the largest electronic transcript network and have a variety of service options to fit higher education's unique needs. Come learn from your peers how we offer the best combination of solutions and service for your institution.

Location: Room 329

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11:45 am - 1:15 pm

Graduate and Professional Schools Luncheon Presentation: Trends in Graduate Education - Room 349/350

Presenters: Jeff Allum, Council of Graduate Schools

Monday : 11:45 am - 1:15 pm

Graduate education is undergoing some important changes. This session will explore some of the trends in graduate enrollment and degrees, including changes by student demographic characteristics, institutional characteristics, and fields of study. This session will also highlight some of the research and best practices work being conducted to better understand degree completion, financial education, and career pathways of graduate degree holders.

Location: Room 349/350

Handout and Presentation Files Not Yet Available For This Session

1:15 pm - 2:15 pm

AACRAO and Federal Relations Update - Ballroom

Presenters: Michael Reilly, AACRAO - American Association of Collegiate Registrars and Admissions Officers; Michelle Mott, AACRAO - American Association of Collegiate Registrars and Admissions Officers; Quintina Barnett Gallion, AACRAO - American Association of Colle

Monday : 1:15 pm - 2:15 pm

Join AACRAO Executive Director Mike Reilly and AACRAO federal relations staff to learn about new initiatives from the national AACRAO office. They will also provide an update on emerging state and federal legislation and public policy matters impacting the work of AACRAO members and their institutions.

Location: Ballroom

Handout and Presentation Files Not Yet Available For This Session

Emerging Trends in Academic Outcomes and Progress of Student Veterans - Room 329

Presenters: Douglas Shapiro, National Student Clearinghouse; Chris Cate, Student Veterans of America

Monday : 1:15 pm - 2:15 pm

The Million Records Project is a public-private partnership led by SVA in collaboration with the U.S. Department of Veterans Affairs and the National Student Clearinghouse.

Location: Room 329

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TOEFL and IELTS Updates - Room 326

Presenters: Michelle Hampton, Educational Testing Service; Amy Carter, IELTS

Monday : 1:15 pm - 2:15 pm

This Session will provide an overview of TOEFL and IELTS tests for any new updates.

Location: Room 326

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Campus Emergency Planning and the Role of the Registrar - Room 345/346

Presenters: Liesl Fowler, Augustana College; Loralyn Taylor, Paul Smith's College of Arts and Sciences

Monday : 1:15 pm - 2:15 pm

Campus emergency planning is increasingly a campus-wide priority for most higher education communities. What is your campus emergency plan? Come learn tips from two small school perspectives.

Location: Room 345/346

Handout and Presentation Files Not Yet Available For This Session

FERPA for Admissions Professionals - Room 337/338

Presenters: LeRoy Rooker, AACRAO - American Association of Collegiate Registrars and Admissions Officers

Monday : 1:15 pm - 2:15 pm

We all know how FERPA relates to our current student, but how does it relate to the prospective student? Is it OK to provide an applicant's personal record information to a parent or other family member? Can we discuss his/her admission status, scholarship eligibility, and financial aid awards? Come to this session to learn more about how FERPA is interpreted for admission professionals.

Location: Room 337/338

Handout and Presentation Files Not Yet Available For This Session

A Journey into the Creditless Expanse of Competency-based Direct Assessment Degree Programs - Room 347/348

Presenters: Kelly Brooks, Capella University; Kelly Simons, Capella University

Monday : 1:15 pm - 2:15 pm

When Capella University set out to be one of the first DOE-approved institutions to offer competency-based degree programs via direct assessment, there were many operational aspects to be considered. How should the transcript look? How will we incorporate transfer credit? What will we use to measure academic progress? Which university policies need to be changed or amended? Join me as I recount our 2013 trek into a new educational galaxy without credits or grades.

Location: Room 347/348

Handout and Presentation Files Not Yet Available For This Session

Online Course and Curriculum Management - Room 339

Presenters: Emily Shandley, Yale University; Rob Fitzgerald, Brown University; Scott Owczarek, University of Wisconsin - Madison; Brian Canavan, Massachusetts Institute of Technology

Monday : 1:15 pm - 2:15 pm

Several institutions will present their experiences with vendor and homegrown solutions for managing courses and curriculum online. Panelists will discuss campus needs, governance, best practices and system implementations, along with, future developments and trends in technology to support catalog publication, class schedules and integration with other applications.

Location: Room 339

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The Electronic Exchange of Student Transcripts: EDI, XML, PDF - Room 327

Presenters: Doug Holmes, Ontario Universities' Application Centre; Susan Dorsey, University of Colorado Boulder; Jeff Elliott, University of Missouri-Columbia

Monday : 1:15 pm - 2:15 pm

A panel of experts will discuss the considerations and best practices for electronic exchange of student transcripts

Location: Room 327

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The Art of Championing Changes in Policy and Procedures When a Vote for the Enrollment Manager May Not Exist - Room 318

Presenters: Reed Cooper, Midwestern University

Monday : 1:15 pm - 2:15 pm

As Enrollment Managers, we may not have a vote in the policies and procedures that move forward in our universities. This session will explore some ways in which we can influence changes even when a vote may not exist. The art of championing allows for us to navigate using diplomacy and data to forge relationships that will enable a more positive outcome for everyone.

Location: Room 318

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Opportunities for Engagement: Becoming Active in AACRAO and Your State and Regional Organizations - Room 321

Presenters: Lara Medley, Colorado School of Mines; Brad Myers, The Ohio State University

Monday : 1:15 pm - 2:15 pm

AACRAO and the associated state and regional organizations are driven by their members. Volunteering for service to your professional organizations is fulfulling, educational, fun, and rewarding. Jumping in to the mix at the right level of comfort for you could be the key to starting your journey of engagement. Come learn about the opportunities that these organizations offer.

Location: Room 321

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Using Online Credential Verification Reports: A how to, hands-on demonstration. - Room 343

Presenters: Peggy Hendrickson, AACRAO's International Education Services (IES)

Monday : 1:15 pm - 2:15 pm

It can be difficult to know how to use online verifications, even if you already know about them. But what about all the ones you don't yet even know exist! This session will take you through a step-by-step on some of the most common online verifications (from IB to WAEC and everything in between).

Location: Room 343

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Growing Enrollments Through Consolidated Admissions Operations - Room 340

Presenters: Lenell Hahn, Southeast Missouri State University

Monday : 1:15 pm - 2:15 pm

Southeast Missouri State University began the process of consolidating all undergraduate and graduate admissions operations into one office in 2009. This affected international, graduate and returning student admissions and off-campus programs. this session will discuss the role of automated processes, letter databases, training, staffing, scanning and written procedures in successfully consolidating these admissions functions. The presenters will also describe the before and after procedures to demonstrate the role efficient admissions operations can have in building institutional enrollment.

Location: Room 340

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Responding to a FERPA Audit - Room 336

Presenters: Bart Quinet, Vanderbilt University; Matthew King, Vanderbilt University

Monday : 1:15 pm - 2:15 pm

Vanderbilt University recently underwent an internal audit for FERPA compliance. This session will focus on how the Office of the University Registrar responded to the findings of the audit. Specific topics of discussion include enhanced educational initiatives, communication enhancements, standardization, and technology.

Location: Room 336

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Health Professions Roundtable - Room 322/323

Presenters: Kimberley de Kruif, Western University of Health Sciences; Elizabeth Bouhmadouche, Boston University

Monday : 1:15 pm - 2:15 pm

Regular meeting of health professions school representatives to discuss issues of common concerns and emerging trends and ideas.

Location: Room 322/323

Handout and Presentation Files Not Yet Available For This Session

Let's Get Engaged! Creating a Culture of Social Media Acceptance - Room 319/320

Presenters: Katie Halberg, Wright State University

Monday : 1:15 pm - 2:15 pm

The administration says to boost your social media. Or they don't; they're clueless. Either way, you know that your college-bound demographic is online. Discover how to create the kinds of engagement that will make a definitive impact on your institution.

Location: Room 319/320

Handout and Presentation Files Not Yet Available For This Session

The Young Scholars Program: A College Recruitment and Retention Partnership Model - Room 341

Presenters: Michelle Gross, Coppin State University; Jacqueline Rushing, Young Scholars Program ; Ron Collins, Coppin State University

Monday : 1:15 pm - 2:15 pm

The session will explore the partnership between Coppin Sate University (CSU) and the Young Scholars Program (YSP.) The session highlights high school preparations, recruitment and college retention strategies. Working closely with the honors program at CSU, the session addresses how YSP closely monitors the academic engagement and campus support provided for student partipants.

Location: Room 341

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CRM Ownership: Use and Impact on Practice, Policy, and Staffing - Room 342

Presenters: Wendy Kilgore, AACRAO; Brian Mikesell, Hobsons

Monday : 1:15 pm - 2:15 pm

This past summer Hobsons partnered with AACRAO to conduct a survey on the ownership and use of Constituent Relationship Management solutions at U.S. institutions. This survey investigated the impact of CRM use on practice, policy and staffing. We were also interested in learning if CRMs are used to manage the entire student lifecycle and if not, what are the roadblocks to doing so. This session will present the results of the survey and encourage open discussion about the results.

Location: Room 342

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The Certified Electronic Diploma (CeDiploma) has Arrived!! - Room 344

Presenters: Chris Jackson, Paradigm; Thomas Black, Stanford University

Monday : 1:15 pm - 2:15 pm

A transactional document that provides the student with an alternative to the transcript allowing the recipient, from employers, Governments and Embassies, to independently validate the document and is already accepted by State Governments and the Federation of State Medical Boards. Come learn more about this truly revolutionary product and other exciting services offered by Paradigm, Inc. Please join us along with Stanford University, Brown University, Case Western University and more

Location: Room 344

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Student Service and SEM: Training as the Tool to Sharpen Your Competitive Edge - Room 328

Presenters: Susan Leigh, Susan Leigh Consulting

Monday : 1:15 pm - 2:15 pm

Students have choices. If your brand's promise is not met in every service interaction, why should they stay? Staff professionals can be an extended SEM team providing your campus with a competitive service edge. Come learn about Customer Service Certification training for your institution.

Location: Room 328

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Federal Requirements for Institutional Reporting of Enrollment to NSLDS - Room 324/325

Presenters: Jeff Baker, U.S. Department of Education; Valerie Sherrer, U.S. Department of Education

Monday : 1:15 pm - 2:15 pm

Beginning in 2014, significant changes were made to the requirement that postsecondary educational institutions provide enrollment information to the Department of Education's National Student Loan Data System (NSLDS). In addition to a brief overview of the reasons for these reporting changes, this session will review the campus and program-level reporting that is now required.

Location: Room 324/325

Handout and Presentation Files Not Yet Available For This Session

Latino Latina Caucus - Room 335

Presenters: Cindy Lambert, University of St. Francis

Monday : 1:15 pm - 2:15 pm

Location: Room 335

Handout and Presentation Files Not Yet Available For This Session

2:30 pm - 3:30 pm

The Higher Education Policy Landscape - Ballroom

Presenters: David Baime, American Association of Community Colleges; Terry Hartle, American Council on Education; Luis Maldonado, Hispanic Association of Colleges and Universities

Monday : 2:30 pm - 3:30 pm

TBD

Location: Ballroom

Handout and Presentation Files Not Yet Available For This Session

4:00 pm - 5:00 pm

FERPA Issues Update and Q & A - Room 347/348

Presenters: LeRoy Rooker, AACRAO - American Association of Collegiate Registrars and Admissions Officers

Monday : 4:00 pm - 5:00 pm

This will be an update as well as an open question and answer discussion time about topics and issues related to FERPA. LeRoy Rooker, former director of the Family Policy Compliance Office at the U.S. Department of Education and current AACRAO Senior Fellow, will provide pertinent updates to FERPA and answer you questions. Bring your questions and get updated on the latest FERPA issues.

Location: Room 347/348

Handout and Presentation Files Not Yet Available For This Session

Emerging Issues in International Education Roundtable - Room 322/323

Presenters: Melanie Gottlieb, Cottey College; Jeff Petrucci, AACRAO - American Association of Collegiate Registrars and Admissions Officers

Monday : 4:00 pm - 5:00 pm

Melanie Gottlieb, current Vice President for International Education, will serve as chair and presenter in this interactive session about international education. Additionally, Jeff Petrucci, Associate Executive Director of Business Affairs, will update the membership on some exciting international initiatives in his area of responsibility at AACRAO.

Location: Room 322/323

Handout and Presentation Files Not Yet Available For This Session

Admissions Mapping: Building a Spatial Awareness for Planning and Recruiting - Room 345/346

Presenters: Steven White, North Carolina State University at Raleigh; Joyce Mai, North Carolina State University at Raleigh; Eric Poirier, North Carolina State University at Raleigh

Monday : 4:00 pm - 5:00 pm

Learn how to geocode and explore your admission metrics to help gain insights about planning and recruiting from your top feeder high schools. Data researchers and admissions professionals will describe the process that has helped admission counselors become more efficient on the recruiting trail.

Location: Room 345/346

Handout and Presentation Files Not Yet Available For This Session

Beyond SIS: Creating Governance Frameworks for Promoting Data Resource Management and Organizational Effectiveness - Room 337/338

Presenters: Scott TerMeer, Michigan State University; Nicole Rovig, Michigan State University

Monday : 4:00 pm - 5:00 pm

Whether your institution is preparing to implement a new Student Information System (SIS), conducting a major upgrade, or is considered to be in steady state, a critical success factor for Enrollment Services units such as Admissions, Financial Aid, and Registrar is to create frameworks for promoting clarity, consistency, and effectiveness across systems and processes.

Location: Room 337/338

Handout and Presentation Files Not Yet Available For This Session

Using and Training Alumni in the Recruitment Process - Room 342

Presenters: Amy Foulkes, Eastern Kentucky University

Monday : 4:00 pm - 5:00 pm

Every university has them, so why not use them? Alumni, that is! Each year our budgets are getting tighter and tighter and our university presidents are consistently asking us to do more with less. Find out how Eastern Kentucky University is thinking outside the box by training and using their alumni in the recruitment process.

Location: Room 342

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How is the Explosion of Online Education Impacting On-Campus Pedagogy and Facilities? - Room 324/325

Presenters: Michael Burke, Harvard University

Monday : 4:00 pm - 5:00 pm

With the rise of MOOCs, SPOCs, DOCCs, and other innovations, how is the classroom experience changing on campus? Are these technologies and initiatives impacting in-person education? Come for a discussion of the latest trends in the classroom and on campus as a result of the open, online education movement. We will explore recent trends and actual impacts to traditional instruction, curriculum, and pedagogy.

Location: Room 324/325

Handout and Presentation Files Not Yet Available For This Session

Can I get an A++++? Changing a College-Wide Grading Scheme - Room 343

Presenters: Nicole Kragt, Kalamazoo College; Ted Witryk, Kalamazoo College

Monday : 4:00 pm - 5:00 pm

Learn about the process the Registrar's Office at Kalamazoo College went through in reviewing and changing the college-wide grade scheme to reflect national best-practices.

Location: Room 343

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DREAMers and the College Dream - Room 327

Presenters: Eric Ruiz, University of St. Francis

Monday : 4:00 pm - 5:00 pm

This action oriented session will provide professionals with tools on both aiding undocumented students in the college search process and to promote their success once enrolled.

Location: Room 327

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The Youngest Person in the Room - Room 336

Presenters: James Miller, University of San Francisco

Monday : 4:00 pm - 5:00 pm

Young leaders ( leaders defined by their advanced supervisory and/or portfolio duties) who have advanced in their careers quickly enough to be considered "young for their roles" face a very unique set of challenges and demands. This session will explore the toolkit that young leaders should be employing. We will also touch on how supervisors/mentors of young leaders can create an environment where younger leaders can flourish.

Location: Room 336

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Quick and Easy 360: A Performance Evaluation Process to Enhance Productivity - Room 344

Presenters: Siu Yan Scott, Case Western Reserve University School of Medicine

Monday : 4:00 pm - 5:00 pm

Developing and implementing a 360 degree performance evaluation in a school of medicine registrar's office has helped improve communications and relationship in a team oriented atmosphere. In this session, research is applied to knowledge and practice to give helpful resources such as guidelines for feedback, templates of evaluation forms and pros and cons of a 360 evaluation process. Proactive planning is an important step to a successful evaluation process!

Location: Room 344

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Collaboration: It Can Lead to a More Inclusive Environment for Students with Disabilities - Room 319/320

Presenters: Carlie Andrews, Rutgers University

Monday : 4:00 pm - 5:00 pm

Access for students with disabilities is everyone's responsibility, but sometimes it's difficult to know how that pertains to you. Have you ever wondered what makes a classroom "accessible" or been unsure of how to help a student with a disability? Join us for a session to examine many aspects of campus life and discuss the potential barriers students with disabilities may face. We will also examine the ties this has to creating a veteran friendly campus. You will leave the session with a better understanding of how to serve students with disabilities, and a step to improve that service.

Location: Room 319/320

Handout and Presentation Files Not Yet Available For This Session

Staying Abreast of Changes in the Profession - Room 321

Presenters: Camilo Garcia, Georgetown University; Tara Walor, MIT Sloan School of Management

Monday : 4:00 pm - 5:00 pm

This session aimed at newcomers to the profession will explore techniques and tricks on how to stay connected ti legislative, policy, technology and overall changes in our profession.

Location: Room 321

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Small College Registrar Roundtable - Room 341

Presenters: Loralyn Taylor, Paul Smith's College of Arts and Sciences

Monday : 4:00 pm - 5:00 pm

Bring your questions, answers or frustrations to share with peers. This year, we will try multiple topic centers with participants free to move among topics as desired to have questions answered. Come get your answers to how others are handling difficult or new situations.

Location: Room 341

Handout and Presentation Files Not Yet Available For This Session

Home Schools and Unrecognized Non-Public Schools: How Can You Effectively Review Their Credentials? - Room 340

Presenters: Charles Nicholas, Colorado Technical University; Kathryn Allison, American InterContinental University - Online; Gretchen Baker, American InterContinental University Online

Monday : 4:00 pm - 5:00 pm

Participants will be introduced to the evaluation process in use at AIU for applicants from home schools or unrecognized non-public high schools. Focus will be placed on how to effectively research home-school requirements across to the 50 states. Participants will be invited to analyze the model presented to evaluate what strategies for portfolio requirements and evaluation could be incorporated into their home institution practices to result in a positive impact for staff and students.

Location: Room 340

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Doing More with Less: Successful Approaches Used at Two Universities - Room 328

Presenters: Daniel Weber, Northeastern Illinois University; Jerry Montag, Northern Illinois University

Monday : 4:00 pm - 5:00 pm

Northeastern Illinois University and Northern Illinois University have experienced challenges related to funding for higher education, which are faced by many of us. The session will focus on initiatives undertaken "ahead of time” including office reorganization, leveraging technology, keeping up staff morale, finding ways to eliminate the "it's not my job” mindset, while continually increasing the role the Registrar's Office plays. Audience participation is encouraged.

Location: Room 328

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Study Abroad Round Table - Room 326

Presenters: Lori Citti, Johns Hopkins University

Monday : 4:00 pm - 5:00 pm

This round table offers the opportunity for attendees to explore current topics in study abroad with colleagues. Registrars and admissions professionals alike are invited to share their concerns as well as their success stories for handling complex issues in a session that is intended as an open forum for identification of mutual concerns and idea sharing. Please join us.

Location: Room 326

Handout and Presentation Files Not Yet Available For This Session

ACT's College Choice Report, Choice of College Majors - Room 329

Presenters: Steven Kappler, ACT, Inc.

Monday : 4:00 pm - 5:00 pm

This session will highlight the findings for Part 3 of this series, Persistence and Transfer for the Class of 2013. The focus of this year's College Choice Report is on student persistence within majors between first and second year of college, changes in interest-major fit among students who changed majors, and the relationship between interest-major fit and student persistence.

Location: Room 329

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Leadership Lessons: Vision and Values for a New Generation - Room 339

Presenters: Louise Lonabocker, Boston College; William Haid, University of California - San Diego; Christine Kerlin, AACRAO Consulting (AC)

Monday : 4:00 pm - 5:00 pm

Join contributing authors to AACRAO's publication on Leadership written by today's leaders in higher education.

Location: Room 339

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LGBTQA Caucus - Room 349/350

Presenters: Dr. Joseph Salomone, Drexel University

Monday : 4:00 pm - 5:00 pm

LGBTQA Caucus Reception

Location: Room 349/350

Handout and Presentation Files Not Yet Available For This Session

Recruiting the Transfer Student: The Forgotten Entity - Room 318

Presenters: John Panzica, CollegeSource

Monday : 4:00 pm - 5:00 pm

Schools expend extensive resources on recruiting first-time freshman, but what about the transfer students to replace the inevitable stop-outs and transfer-out students? Are you interested in recruiting transfer students to your institution? Join us as CollegeSource presents Transferology™ a nation-wide network of transfer equivalencies that provides the student and the transfer recruiter/advisor with a leg up in the transfer process.

Location: Room 318

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Association of Chief Admissions Officers of Public Universities (ACAOPU) Meeting - Room 335

Presenters: Pamela Horne, Purdue University - Main Campus

Monday : 4:00 pm - 5:00 pm

ACAOPU is comprised of over 75 different institutions who represent the major flagship public universities in the United States.The Deans and Directors of Admissions and heads of Enrollment Management of the schools belong to this network of professionals who meet several times a year to exchange information which is common to their institutions and address major concerns for large public research universities.

Location: Room 335

Handout and Presentation Files Not Yet Available For This Session

5:15 pm - 6:15 pm

Town Hall - Ballroom

Presenters: Brad Myers, The Ohio State University; Michael Reilly, AACRAO - American Association of Collegiate Registrars and Admissions Officers

Monday : 5:15 pm - 6:15 pm

This is an opportunity to discuss the status of the association, the proposed budget, any proposed bylaw change and other association priorities.

Location: Ballroom

Handout and Presentation Files Not Yet Available For This Session

Tuesday

8:00 am - 9:15 am

The Power of Community College and University Partnerships for International Student Recruitment and Admissions - Room 341

Presenters: Mary Baxton, California State University, Northridge; Paul McVeigh, Ph.D., Northern Virginia Community College

Tuesday : 8:00 am - 9:15 am

This session covers the practical aspects and key points of partnerships between community colleges and universities, and the multiple benefits. Sometimes overlooked is the number of international students who attend community colleges with academic goals to continue their education Your contact with the academic advisor or student while attending, or even before attending, the community college can give students valuable academic career guidance. How will my credentials be evaluated? Do you recognize my degree for graduate admission Let's visit the community college and meet with international students. Interested? Come and learn how to develop, maintain, expand and leverage partnership for the best benefit to the student, the community and the university.

Location: Room 341

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AACRAO's Student Records Management: Retention, Disposal and Archive of Student Records - Ballroom I/II

Presenters: Martha Henebry, AACRAO - American Association of Collegiate Registrars and Admissions Officers; Julie Ferguson, Rutgers Biomedical and Health Sciences; Susan Nelson Hamilton, Rutgers Biomedical and Health Sciences; Nora McLaughlin, Reed College

Tuesday : 8:00 am - 9:15 am

Join members of the editorial committee that updated the Guide for an overview of the updates and a designated question-and-answer period.

Location: Ballroom I/II

Handout and Presentation Files Not Yet Available For This Session

Recruiting and Retaining the Military Student - Room 337/338

Presenters: Seth Kamen, Servicemembers Opportunity Colleges

Tuesday : 8:00 am - 9:15 am

This session will focus on ways to make your institution more Military inclusive with regards to admissions, recruitment, enrollment management and graduation. The session will include a review of the current landscape of Voluntary Education and VA benefits relating to higher education, on best practices for recruiting and marketing to service members, and on outreach requirements set by federal legislation.

Location: Room 337/338

Handout and Presentation Files Not Yet Available For This Session

Blended Admissions/Registrar Office: The Good, the Bad, and Yes, We Can Make This Work! - Ballroom III/IV

Presenters: Bianca Thompson Owen, Rutgers Biomedical and Health Sciences; Wendy Silverman, Rutgers University School of Health Related Professions/School of Nursing

Tuesday : 8:00 am - 9:15 am

The trend in higher education has been toward "one-stop" offices combining admissions, registrar, financial aid, and/or student accounts in one location to provide improved customer service. Hear from colleagues at one institution how their Admissions & Registrar combination has evolved over ten years of staffing changes, new org charts, personality differences, leadership styles, and the occasional system implementation. We're plan to share it all!!

Location: Ballroom III/IV

Handout and Presentation Files Not Yet Available For This Session

Global Digital Student Record Portability (Groningen Update) - Room 342

Presenters: Michael Reilly, AACRAO - American Association of Collegiate Registrars and Admissions Officers

Tuesday : 8:00 am - 9:15 am

From secure exchange networks to digital student record depositories, the projects under the Groningen Declaration Network are forging new approaches to electronic student data and credential exchange and helping to shape the future of global student and economic mobility. Come learn about the many initiatives aimed at facilitating academic and professional mobility through a coordinated, global approach to the exchange of digital student data.

Location: Room 342

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Navigating Department Relationships with the University Registrar - Room 339

Presenters: Sarah Reed, University of San Francisco; Felisha McCaster, Stetson University

Tuesday : 8:00 am - 9:15 am

It can be difficult navigating the relationship with the Main Campus Registrar in getting them to understand why you need access to get what you need. This session will focus on how one campus successfully managed that relationship and shares access as well as individuals/school facilitators who were able to strategically and successfully maneuver to get what they needed. They will identify how they strategically leveraged and maneuvered in order to accomplish what they need, despite their main campus Registrar and ITS, etc. not being open/willing to assist them.

Location: Room 339

Handout and Presentation Files Not Yet Available For This Session

The Registrar and IT Partnership - Room 324/325

Presenters: Emily Shandley, Yale University; Samuel Tyszler, Yeshiva University; Ingrid Nuttall, University of Minnesota - Twin Cities; Brian Canavan, Massachusetts Institute of Technology

Tuesday : 8:00 am - 9:15 am

Panel discussion on the role of the registrar's office and information technology groups play in assessing campus technology needs, determining funding, setting priorities and responding to policy decisions. Three different institutions will talk about IT organizational structure, "communities of practice”, and how their respective registrar's offices engage with IT. Specific examples of successes and opportunities for growth will be presented.

Location: Room 324/325

Handout and Presentation Files Not Yet Available For This Session

The Quantitative and Qualitative Assessment of an Applicant's Language Skills - Room 347/348

Presenters: James Roche, University of Massachusetts - Amherst; Kregg Strehorn, University of Massachusetts - Amherst; Ashley Meyer, Georgia Institute of Technology-Atlanta; Terry Crawford, InitialView

Tuesday : 8:00 am - 9:15 am

With an ever-increasing number of international admissions applications, effective English language assessment is more critical than ever. While existing language tests provide a quantitative assessment of skills, the qualitative measurement is often missing. Seeing and hearing the applicant adds a valuable dimension to the evaluation process. This session shows an easy way for institutions to make that happen, and will give examples of the unscripted interview process provided by InitialView.

Location: Room 347/348

Handout and Presentation Files Not Yet Available For This Session

Roundtable for Institutions Interested in Sending and/or Receiving Electronic Transcripts - Room 322/323

Presenters: Monterey Sims, University of Phoenix

Tuesday : 8:00 am - 9:15 am

Come be a part of the growing electronic transcript community and share your experience!

Location: Room 322/323

Handout and Presentation Files Not Yet Available For This Session

The Transition from NACES-Approved Evaluations to Reviewing Foreign Credentials In-House - Room 343

Presenters: Tiffani Robertson, Governors State University

Tuesday : 8:00 am - 9:15 am

At one point in time, Governors State University completed in-house evaluations of foreign credentials for admission purposes. Due to limited staffing, the university only accepted NACES-approved evaluations as foreign credentials. In order to increase the international student population on campus, GSU is going back to its old ways and will once again complete in-house evaluations of foreign credentials. Attend this session to learn how they made the transition.

Location: Room 343

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Supporting Adult Learners: Credit for Prior Learning Pathways - Room 336

Presenters: Mary Beth Lakin, American Council on Education

Tuesday : 8:00 am - 9:15 am

Current research has shown that adult learners are more likely to persist and complete a postsecondary credential when two- and four-year institutions provide comprehensive and transparent credit for prior learning policies and practices. Join this interactive session to learn about trends, research, and effective practices in the field of prior learning assessment, from student outreach and advising to faculty engagement and articulation models.

Location: Room 336

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Data Visualizations and You: Letting Your Data Speak - Room 345/346

Presenters: Doug McKenna, George Washington University

Tuesday : 8:00 am - 9:15 am

Data visualizations, when done well, are a great way to convey a lot of information in an easy-to-understand way. In this non-technical, non-product-specific session, come learn about data visualizations: what they are, how to create them, some general guidelines and "best practices," and how to make sure that the voice you're giving to your data is the appropriate one.

Location: Room 345/346

Handout and Presentation Files Not Yet Available For This Session

Alphabet Soup of Accreditation: What is Accreditation and How Does it Work? - Room 319/320

Presenters: John Hall, Southern Methodist University

Tuesday : 8:00 am - 9:15 am

This session will take a look at the alhpbet soup of accreditation - SACS, NCA-HLC, CHEA, USDOE, THECB, NACCAS, BETC, ABHES, ACCES, COE and about 80 more players in accreditation. What are these organizations and what is their role in the accreditation process. This session will help help mentoring newcomers into the profession on the organizations, terms, phrases and processes involved in accreditation.

Location: Room 319/320

Handout and Presentation Files Not Yet Available For This Session

LGBT Academic Record Management - Room 328

Presenters: Dr. Joseph Salomone, Drexel University; Jack Miner, The Ohio State University; Michael Blumenauer, Dartmouth College

Tuesday : 8:00 am - 9:15 am

An interactive panel discussion and presentation investigating some current and continuing best praticies around LGBT academic record management.

Location: Room 328

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Beyond Retention: Using Targeted Analytics to Improve Student Success - Room 340

Presenters: Loralyn Taylor, Paul Smith's College of Arts and Sciences

Tuesday : 8:00 am - 9:15 am

Colleges are awash in data, but having data does not mean using it effectively. Too much analysis can lead to paralysis or a proliferation of programs that fail to reduce efficiency. Learn how targeted analytics can increase effectiveness of student success efforts by targeting the right student at the right time AND evaluate the results using early, middle and late key performance indicators to motivate faculty and staff. Our program has returned over $5 million in 3 years.

Location: Room 340

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Federal Program Review: It Goes Beyond Financial Aid - Room 344

Presenters: Dawn Lowe, Johns Hopkins University

Tuesday : 8:00 am - 9:15 am

HOLD

Location: Room 344

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School of Record Issues in Study Abroad - Room 321

Presenters: Margery Ganz, Spelman College

Tuesday : 8:00 am - 9:15 am

The School of Record is the accredited academic institution that serves as an academic records interface between a study abroad program delivery unit and the student's sending institutions. The partnership between Spelman and CIEE will be used as a case study to explain the process and why it can be necessary. This session also provides an update on the report of the joint AACRAO and Forum on Education Abroad Task Force on Best Practices of School of Record for Study Abroad.

Location: Room 321

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State-Funded or State-Subsidized and the Implications for a Registrar's Office - Room 327

Presenters: Larry Lockwood, University of Iowa; Laura Doering, Iowa State University; Philip Patton, University of Northern Iowa; Mark McConahay, Indiana University - Bloomington

Tuesday : 8:00 am - 9:15 am

Declining state funds have left many colleges campuses largely self-supported. Such funding challenges have impacts across an entire campus and the Registrar's Office is not an exception.

Location: Room 327

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Extending the Credential; Empowering the Learner - Room 329

Presenters: Mathew Pittinsky, Parchment

Tuesday : 8:00 am - 9:15 am

At its core, Parchment believes that credentials matter. To senders, issuing credentials is their mission and charter. To receivers, to evaluate and provide entry to the next opportunity. And to students, who seek to better their life and circumstance through education. Parchment's platform empowers both administrators and learners. Come learn about the future of eTranscript and credential management includingfeatures such as mobile support, automation without IT involvement

Location: Room 329

Handout and Presentation Files Not Yet Available For This Session

Washington Update for Admissions and Registrars on Title IV: Why is Financial Aid Causing us to be Legislated? - Room 318

Presenters: Megan McClean, NASFAA; Katherine Allen, University of Michigan - Dearborn

Tuesday : 8:00 am - 9:15 am

Have your financial aid directors been driving you crazy with all the changes YOU must make? Why is this happening? What else can we expect out of DC? Come learn the background on why all of these changes are occurring, why the changes expand outside of financial aid offices, and how important it is to develop relationships between the offices to implement regulation.

Location: Room 318

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10:00 am - 11:30 am

Business Meeting - Ballroom I/II

Presenters: Michael Reilly, AACRAO - American Association of Collegiate Registrars and Admissions Officers; Brad Myers, The Ohio State University

Tuesday : 10:00 am - 11:30 am

The AACRAO Business Meeting includes Annual reports on the status of the association from the Executive Director and the Board of Directors, any membership voting on the proposed budget and bylaw changes, and the installation of new board members.

Location: Ballroom I/II

Handout and Presentation Files Not Yet Available For This Session

11:30 am - 12:45 pm

Asian and Pacific Islander Caucus - Room 326

Presenters: Hue Haslim, Western International University

Tuesday : 11:30 am - 12:45 pm

Location: Room 326

Handout and Presentation Files Not Yet Available For This Session

Black Caucus - Room 322/323

Presenters: Jackie Carter, Washington University in St. Louis Campus Box 1133

Tuesday : 11:30 am - 12:45 pm

Location: Room 322/323

Handout and Presentation Files Not Yet Available For This Session

1:00 pm - 2:00 pm

Practices on Enforcing Degree Progress - Room 328

Presenters: Kelley Brundage, Colorado State University

Tuesday : 1:00 pm - 2:00 pm

As institutions implement new goals and requirements that will help improve retention and graduation efforts the increase in workload for the Enrollment Services units (Admissions, Registrar, Financial Aid) continue to grow. This session will focus on one small component of those hefty new goals. The creation and implementation of Major Completion Maps (transforming the program of study in to a 8-semester plan).

Location: Room 328

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The Impact of Multiple College Closing Days Due to Mother Nature - Room 341

Presenters: Carol Harrison, College of Southern Maryland; Jan Kiphart, McDaniel College

Tuesday : 1:00 pm - 2:00 pm

The winter of 2014, say no more! How did multiple closing of your college impact your office? Please join us for stories of how these colleges Registrar's Offices handled their institutions decision regarding missed class time, student refunds, mid term, withdrawal dates and student services.

Location: Room 341

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Tail Wagging the Dog: Federal Financial Aid Regulations and the Academic Record - Ballroom I/II

Presenters: James Kennedy, Indiana University-University Student Services & Systems; Kristi Wold-McCormick, University of Colorado Boulder

Tuesday : 1:00 pm - 2:00 pm

Financial aid regulations and the impact on student records continue to be a major concern for colleges and universities. How registrars manage business processes and the academic record have a big impact on compliance. This session will focus on some of the more recent regulations, such as repeating classes, withdrawals, last date of attendance, and distance education, as well as common responses and best practices from a records standpoint. Hear perspectives from both financial aid and the registrars professionals, and come prepared to share your experiences and practices.

Location: Ballroom I/II

Handout and Presentation Files Not Yet Available For This Session

Avoid the Penalty Box! Making the Athletics Certification and APR Less Painful by Utilizing Technology Properly - Room 329

Presenters: Rob Fitzgerald, Brown University; Erin Reeder, Anne Arundel Community College

Tuesday : 1:00 pm - 2:00 pm

Athletic Certification and Academic Progress Reporting, let alone an audit if your campus is selected, can be an overwhelming and sometimes chaotic experience. Get the basics on what's required for NCAA and NJCAA certification; APR; and how to prepare in advance should your campus be selected for an audit by leveraging technology, primarily your SIS and distributed reporting tools, to ensure compliance at various stages.

Location: Room 329

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University Policy: A Mickey Mouse Affair - Poster Area East

Presenters: Daniel Butcher, Capella University

Tuesday : 1:00 pm - 2:00 pm

A look at how lessons from Walt Disney can be implemented in the creation and maintenance of University Policy.

Location: Poster Area East

Handout and Presentation Files Not Yet Available For This Session

Developing an Effective Law School Orientation Program - Room 342

Presenters: Theresa Gallo, Drexel University

Tuesday : 1:00 pm - 2:00 pm

Much has been made of the law school "culture” and how jarring it can be for many students -- academically, mentally, socially, and physically. While legal education reform slowly gains traction, there is very little discussion about how to use new student orientation -- a built-in preparatory opportunity -- to better educate students about the current reality of law school beyond administrative hurdles. The presenter took a long-term reflective approach to evaluating the orientation program and its utility in shaping the law school experience, and used the findings, along with research, to create holistic recommendations for improving the law school transition. This session will be structured as part presentation, part roundtable.

Location: Room 342

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Transitioning Challenges of International Student Athletes - Poster Area East

Presenters: Rodney Parks, Elon University

Tuesday : 1:00 pm - 2:00 pm

This mixed-method research examines barriers to international student-athlete success at a medium sized, division 1, private, liberal-arts university in the South. Quantitative results and informal qualitative interviews shed light on the cultural, social, and athletic barriers that stand in the way of academic success. Information and insight on the experiences of international student-athletes will enable administrators and academic support personnel to better recruit and retain international student-athletes, a growing subset of the U.S. undergraduate student body.

Location: Poster Area East

Handout and Presentation Files Not Yet Available For This Session

What's the Latest in SIS Developments? - Room 324/325

Presenters: Michael Burke, Harvard University

Tuesday : 1:00 pm - 2:00 pm

Let's discuss the evolving vendor landscape of student information systems! What new players are emerging in the SIS field? What is on the horizon for technology and function? What isn't, but should be? Are technological advances driving innovation? Will the Cloud mean the end of customization and differentiation? Whether you are investigating new systems, content where you are, or just curious about recent and future developments come join in the discussion.

Location: Room 324/325

Handout and Presentation Files Not Yet Available For This Session

AACRAO Task Force on International Admissions and Credential Evaluation Update - Room 327

Presenters: Gloria Nathanson, Retired UCLA; Melanie Gottlieb, Cottey College; Jasmin Saidi-Kuehnert, Academic Credentials Evaluation Institute, Inc.

Tuesday : 1:00 pm - 2:00 pm

Members of the task force will provide an update on the project. The Task Force was convened by the AACRAO Board of Directors to look at international exchange trends over the next ten years and to examine how AACRAO can provide leadership and effective support to the international professional community. The Task Force charge provides a platform to identify key actions that will re-engage members of the professions and establish collegial relationships and professional best practices.

Location: Room 327

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Update on Legislative and Regulatory Issues and Advocacy - Room 347/348

Presenters: Tim Amyx, Volunteer State Community College; Betty Huff, The University of Memphis; Reid Kisling, Western Seminary; Catherine Mund, Howard Community College

Tuesday : 1:00 pm - 2:00 pm

This panel session, including members of the AACRAO Public Policy Advisory Committee, will include an overview of how legislation is impacting higher education and a summary of the current hot topic issues. In addition, the panel will share ideas for resources that are available to stay informed.

Location: Room 347/348

Handout and Presentation Files Not Yet Available For This Session

Hong Kong Diploma of Secondary Education: An Update - Room 339

Presenters: LesLee Clauson Eicher, AACRAO's International Education Services (IES); Marcelle Heerschap, AACRAO's International Education Services (IES)

Tuesday : 1:00 pm - 2:00 pm

Hong Kong introduced a new secondary curriculum in September 2009. This session will provide an overview of the new academic structure and the structure of the Hong Kong Diploma of Secondary Education Examination (HKDSE).

Location: Room 339

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What the Heck Is EDX? - Poster Area East

Presenters: Susan Dorsey, University of Colorado Boulder

Tuesday : 1:00 pm - 2:00 pm

Come get the alphabet soup of Electronic Data Exchange explained, so you can make it work for you!

Location: Poster Area East

Handout and Presentation Files Not Yet Available For This Session

The Functional to Technical Overview of Implementing Electronic Data Exchange of Student Academic Records - Room 343

Presenters: Jerald Bracken, Brigham Young University; Susan Reyes, San Diego State University

Tuesday : 1:00 pm - 2:00 pm

A walk through of the process behind XML/EDI Implementation as it relates to student transcripts and academic records.

Location: Room 343

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Reverse Transfer: With So Many Ways to Handle, What is the Best Way for You? - Room 336

Presenters: Michelle Blackwell, University of North Carolina System; Amy Bruining, Central Piedmont Community College

Tuesday : 1:00 pm - 2:00 pm

Are you considering developing the increasing popular strategy of Reverse Transfer in your state? Come learn the questions to ask in developing your own at the local and state level, from the community college and the university perspective. In this session, we will help you learn the different questions to ask to develop your own. We will discuss what has worked well, what difficulties we encountered and how they were solved.

Location: Room 336

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Streamlining M.D. Verifications: Moving from Paper to Paperless - Poster Area East

Presenters: Siu Yan Scott, Case Western Reserve University School of Medicine

Tuesday : 1:00 pm - 2:00 pm

A paper verification process can take 3-4 weeks to process. A Registrar's Office at a school of medicine worked closely with the Federation Credentials Verification Service to pilot a secured web-based verification application which has led to an implementation of an alternative method for verification entitled Med-Ed Connect™. This secured web based application produces a paperless, cost effective, user friendly, and time efficient experience for everyone.

Location: Poster Area East

Handout and Presentation Files Not Yet Available For This Session

State and Regional Officers: How Do You Communicate with Your Membership? - Room 326

Presenters: Lara Medley, Colorado School of Mines

Tuesday : 1:00 pm - 2:00 pm

In this age of electronic information, how has your AACRAO affiliated state or regional organization decided to communicate with your membership? Have your tactics been successful? Come and talk to leaders and members from other state and regional organizations to discuss new and improved methods of communication.

Location: Room 326

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Effective Grassroots Retention Efforts - Poster Area East

Presenters: Erin Mason, University of Connecticut; Lauren DiGrazia, University of Connecticut

Tuesday : 1:00 pm - 2:00 pm

Learn about how the University of Connecticut conducts personalized, specific outreach efforts to encourage retention and graduation; how these students are identified and tracked; and gain techniques that you can take back to your University that can be implemented easily and with success.

Location: Poster Area East

Handout and Presentation Files Not Yet Available For This Session

Innovation at the Heart of Growth for the NAIA - Poster Area East

Presenters: Leah McCormack, National Association of Intercollegiate Athletics (NAIA) Eligibility Center

Tuesday : 1:00 pm - 2:00 pm

This poster session explores the use of innovation, idea generation, and student-centric perspectives to move the NAIA towards growth. This session will lay out some of the methods, tactics and tools that the NAIA used to jumpstart their growth campaign.

Location: Poster Area East

Handout and Presentation Files Not Yet Available For This Session

Second Chances: Admission of Academically At-Risk Students - Room 345/346

Presenters: Len Archer, Adventist University of Health Sciences

Tuesday : 1:00 pm - 2:00 pm

In order to enhance retention rate among probation students, applicants with cumulative grade point average of less than 2.50 were required to complete an interview and an essay writing assignment. The results were evaluated by a committee which submitted a recommendation for admission. Assigned advisors met with students at assigned times to monitor their academic progress. Statistics of students academic progress and retention rates tracked over multiple trimesters will be presented.

Location: Room 345/346

Handout and Presentation Files Not Yet Available For This Session

From Small College to Small University: Starting a Graduate Program - Room 344

Presenters: Anne Herman, Pacific University; Joseph Redington, Misericordia University; Irma Williams, University of Maryland - Baltimore County; Melissa Dean, California Northstate University College of Pharmacy

Tuesday : 1:00 pm - 2:00 pm

The provost called and the college is going to start a graduate program! Now what? Here from peers who have been there and done that. What do you need to consider, what steps need to be taken and how do you plan for a new graduate degree program?

Location: Room 344

Handout and Presentation Files Not Yet Available For This Session

Promising Practices for Advising Military and Veteran Students Through the Admissions Process - Room 318

Presenters: Tanya Ang, American Council on Education

Tuesday : 1:00 pm - 2:00 pm

This session will provide an overview of ACE's research on promising practices for advising service members and veterans through the application and admittance process. It will look at motivating factors for why military student populations choose to apply to the institutions they do. This session will also include a discussion on creative ways student services offices can work together collaboratively to successfully guide service members and veterans through the admissions process.

Location: Room 318

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A Registrar's Guide to Social Media: What One Registrar Learned by Using Twitter - Poster Area East

Presenters: Tracy Mourton, University of Virginia - Main Campus

Tuesday : 1:00 pm - 2:00 pm

Social Media can help professional and graduate schools communicate important and timely information to their constituencies. The type and purpose of messages are important to using social media successfully. Come listen to what one Registrar learned by using Twitter and how other forms of social media can be used.

Location: Poster Area East

Handout and Presentation Files Not Yet Available For This Session

In Charge: Now What? - Room 319/320

Presenters: Walter Wong, University of California - Berkeley; Tchad Sanger, University of California, Santa Cruz

Tuesday : 1:00 pm - 2:00 pm

Many of us assume formal leadership positions (such as director or committee chair) after making long-term contributions in more individual or support roles (such as assistant director or local naysayer). Using my experiences as a launching point for a shared discussion, I will talk about some of the similarities and differences in the role of the formal leader versus the role of the informal leader. I will talk about what works and what may not work as one moves to a new role.

Location: Room 319/320

Handout and Presentation Files Not Yet Available For This Session

How the University of Pennsylvania Delivers World-Class Student Service and Enhanced Web Presence via "Ask Ben” - Poster Area East

Presenters: Michelle Brown-Nevers, University of Pennsylvania

Tuesday : 1:00 pm - 2:00 pm

Are contacts to your office becoming unwieldy? Are you responding to the same questions? Do your students have difficulty navigating through your website? Come to this session and hear how the University of Pennsylvania's Office of Student Registration and Financial Services implemented the IntelliResponse Virtual Agent tool and significantly reduced their telephone volume.

Location: Poster Area East

Handout and Presentation Files Not Yet Available For This Session

The Implementation of the Common Core State Standards and Assessments: Finding Solutions to Cross-State Challenges - Room 337/338

Presenters: Demaree Michelau, WICHE

Tuesday : 1:00 pm - 2:00 pm

Increasingly, students attend colleges and universities in states other than where they graduated from high school, and questions loom about how the standards and assessment results will be viewed, accepted, and used as students move among states. This session will include a discussion of the various challenges and possible resolutions associated with student movement across state lines and the effective implementation of the Common Core State Standards and Assessments.

Location: Room 337/338

Handout and Presentation Files Not Yet Available For This Session

International Perspectives on Student Recruitment - Room 340

Presenters: Chris Cobb, University of London

Tuesday : 1:00 pm - 2:00 pm

Join a session on international student recruitment. With global perspectives underpinned by insight on technology, resource, culture and politics, the session will cover off market changes, and how institutions can adapt to students being better informed in order to meet their expectations. Administering and managing students is no longer enough. How is technology helping institutions manage such changes?

Location: Room 340

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The Relationships Between Noncognitive Characteristics and Student Engagement - Poster Area East

Presenters: Amir law, University of Utat

Tuesday : 1:00 pm - 2:00 pm

The purpose of this study was to explore the perceptions of students of color at a urban commuter university as related to the constructs utilized within the engagement literature as well as within the noncognitive student characteristics literature. The findings underscore the importance of moving away from a monolithic understanding of engagement to a more complex consideration of the ways in which students interact with the campus environment.

Location: Poster Area East

Handout and Presentation Files Not Yet Available For This Session

Creating a Culture of Student Success - Poster Area East

Presenters: Joanne Jensen, Virginia Commonwealth University

Tuesday : 1:00 pm - 2:00 pm

In 2013, Virginia Commonwealth University's Division of Strategic Enrollment Management launched the "Do the math" campaign, which, in tandem with a number of other projects, brought the university community together with one common focus: enhancing student success. SEM also joined existing and new tools to help students visualize and manage their progress towards degree completion. Their new "Beyond Orientation" program engaged parents in families in student's success.

Location: Poster Area East

Handout and Presentation Files Not Yet Available For This Session

Getting Your Curriculum Workflow Under Control is Easier Than You Think - Room 322/323

Presenters: John Schoenborn, DIGARC; Wes Miller, DIGARC

Tuesday : 1:00 pm - 2:00 pm

Changing accreditation requirements require your curriculum to be a living, breathing organism that is evolving every day. Schools need flexible solutions that can keep up. This session will demonstrate how institutions increase efficiency, accountability, and collaboration through Curriculog, a fully configurable, state-of-the-art web-based curriculum management system.

Location: Room 322/323

Handout and Presentation Files Not Yet Available For This Session

Reverse Transfer: An Automated National Approach to Student Academic Record Exchange - Room 321

Presenters: Dave Pelham, National Student Clearinghouse; Connie Garrick, Lone Star College System; Scott Owczarek, University of Wisconsin - Madison; Brenda Selman, University of Missouri - Columbia

Tuesday : 1:00 pm - 2:00 pm

Come and hear the latest on this exciting new process to facilitate the exchange of student academic records to support Reverse Transfer. The registrars on our panel will share their experiences as project steering committee members and beta testers for the solution. The Clearinghouse will also make a significant announcement regarding the project.

Location: Room 321

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2:00 pm - 3:30 pm

NAIA Registrars Association Annual Business Meeting - Room 349/350

Presenters: Heidi Hoskinson, Friends University; Leah McCormack, National Association of Intercollegiate Athletics (NAIA) Eligibility Center

Tuesday : 2:00 pm - 3:30 pm

All NAIA Registrars, Conference Registrars, Assistant Registrars, or anyone working in the Registrars Office at an NAIA school is invited to participate in the Annual Business Meeting. The NAIA Registrar is the official voting delegate from the school.

Location: Room 349/350

Handout and Presentation Files Not Yet Available For This Session

2:30 pm - 3:30 pm

Tuesday General Session: U.S. Government Perspectives on Academic Mobility - Ballroom I/II

Presenters: Heidi Arola, U.S. Department of State; Rafael Nevarez, U.S. Department of Education

Tuesday : 2:30 pm - 3:30 pm

Representatives from the U.S. Departments of State and Education will discuss the administration's approach to education diplomacy, mechanisms to increase student mobility, and the increased interest in cross-border education exhibited by many governments around the world.

Location: Ballroom I/II

Handout and Presentation Files Not Yet Available For This Session

Dumb Things Well-Intended People Say: Skills to Build Diversity Competency - Ballroom III/IV

Presenters: Maura Cullen, The Diversity Speaker

Tuesday : 2:30 pm - 3:30 pm

Have you ever found yourself saying "Some of my best friends are…” or "I don't think of you as… or "I'm colorblind”? We often make statements intended to be supportive or complimentary, but end up being problematic. Meant as joining statements, these remarks often have the opposite effect and end up creating a larger divide. Participants will gain knowledge of communication traps, how to avoid them and what tools to use in their place.

Location: Ballroom III/IV

Handout and Presentation Files Not Yet Available For This Session

3:45 pm - 4:45 pm

Questions About International Recruitment or Admission? Ask Lucy - Poster Area West

Presenters: Mary Baxton, California State University, Northridge; Lynn Perry, California State University - East Bay

Tuesday : 3:45 pm - 4:45 pm

This poster session will be staffed by professionals in the field of international education who have a wide breadth and depth of knowledge about all aspects of the field: Enrollment Management - Recruitment ideas and best practice - Admission guidelines - How to evaluate credit - Orientation and enrollment - Having the right services for international students

Location: Poster Area West

Handout and Presentation Files Not Yet Available For This Session

Resources for State and Regional Association Leaders from the AACRAO State and Regional Relations Committee - Poster Area West

Presenters: Lara Medley, Colorado School of Mines

Tuesday : 3:45 pm - 4:45 pm

The AACRAO State and Regional Relations Committee serves officers and other leaders of ACRAO state and regional associations. Attend this poster session to meet with committee representatives and learn more about professional development opportunities, online resources, communication tools, and new technology resources coming soon from AACRAO.

Location: Poster Area West

Handout and Presentation Files Not Yet Available For This Session

Roundtable: Large and Medium Schools Registrars - Room 337/338

Presenters: Julia Pomerenk, Washington State University

Tuesday : 3:45 pm - 4:45 pm

This roundtable discussion is designed for sharing of ideas, emerging issues, and best practices for registrars at institutions with enrollments of 15,000 or more.

Location: Room 337/338

Handout and Presentation Files Not Yet Available For This Session

Love 'Em or Hate 'Em: The Co-Curricular Transcript Project on Your Campus - Room 345/346

Presenters: Liesl Fowler, Augustana College; Rodney Parks, Elon University; Yvette Ali, University of Toronto

Tuesday : 3:45 pm - 4:45 pm

Love them or hate them, many institutions are now using the co-curricular transcript/record to supplement the official transcript as part of the student record. This session will explore different approaches to developing and using a co-curricular transcript on your campus. This discussion will cover the entire spectrum starting with how to create campus buy-in for the project to discussing which alternatives that will work best your community.

Location: Room 345/346

Handout and Presentation Files Not Yet Available For This Session

Dipping into Clearinghouse Data to Increase Your Transfer Prospect Pool - Poster Area West

Presenters: Jessica Bumpus, University of Alabama at Birmingham

Tuesday : 3:45 pm - 4:45 pm

The National Student Clearinghouse (NSC) is a reliable, yet underutilized, source of enrollment data. Each year we receive thousands of inquiries and applications from prospective freshman students. However, many students either self-select out or do not meet the minimum admission requirements. Accessing data from NSC allows universities to track the enrollment of these students and import them into the transfer prospect pool.

Location: Poster Area West

Handout and Presentation Files Not Yet Available For This Session

Using the Joint Services Transcript (JST) and the ACE Military Guide - Room 329

Presenters: Dawn Light, American Council on Education; Michele Spires, ACE

Tuesday : 3:45 pm - 4:45 pm

Validating military education, training and experiences with the American Council on Education (ACE) review process is an investment in academic integrity and rigor. ACE's Military Guide presents credit recommendations for formal courses and occupations offered by all branches of the military. ACE's credit recommendations populate the Joint Services Transcript (JST)--the major transcript model for the Army, Marine Corps, Navy, and Coast Guard. Participants will learn about the transcript process steps for service members, veterans, colleges and universities; review sample JST transcripts; analyze the JST leveraging the resources of the Military Guide; and discover more about future initiatives with the JST.

Location: Room 329

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What's in a Name? A Discussion of Current LGBTQA Acronyms, Definitions, Concepts, and Guides - Room 339

Presenters: Carl Stange, Winona State University; Susan Stoker, Tarleton State University

Tuesday : 3:45 pm - 4:45 pm

There are several pertinent issues and acronyms, concepts, and guides that help to better define and understand the LGBTQA community. The presenters will review all current concepts and trends and answer questions related to these categories.

Location: Room 339

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#TRENDING - Room 342

Presenters: Angela Brockelsby, North Carolina State University at Raleigh; Joyce Mai, North Carolina State University at Raleigh; Natalie McCook, North Carolina State University at Raleigh

Tuesday : 3:45 pm - 4:45 pm

Maximize the use of internal resources to build a social media presence.

Location: Room 342

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The Times, They are a-Changin': Social Media in Higher Education - Room 319/320

Presenters: Kess Knight, University of Minnesota

Tuesday : 3:45 pm - 4:45 pm

Social media is two-way communication that builds relationships and engagement. With students actively involved in social media, it makes sense for registrar and admissions offices to integrate these platforms into their marketing and communications strategies. This presentation will provide tips and best practices to help launch, strategize, and cultivate social media at your institution.

Location: Room 319/320

Handout and Presentation Files Not Yet Available For This Session

Traumatic Brain Injuries and Campus Life: Creating and Sustaining a Supportive Campus Environment - Poster Area West

Presenters: Ashley Edwards, Elon University

Tuesday : 3:45 pm - 4:45 pm

Researchers have found many factors that can determine how quickly a person recovers from a traumatic brain injury, such as age and gender. One of the most important considerations in deciding how quickly you bounce back may be how far you went in school. However, sometimes the resources to make these students successful in higher education settings are either not available or students fail to take advantage of the resources due to societal stigmas. This session will explore the challenges students with TBI experience on-campus by presenting the findings of a qualitative study that seeks to better understand the needs of students diagnosed with a TBI and what services best assist these students in succeeding in their academic careers. Through one-on-one semi-structured interviews, researchers will present narrative summary of the qualitative findings of five undergraduate students' journey as they seek to accomplish their academic goals. The data will also explore student who reverse transfer due to lack of disability support, and suggestions for improving services to this growing population of students on our campuses.

Location: Poster Area West

Handout and Presentation Files Not Yet Available For This Session

Exploring the Challenges of Academic Advising for Student Veterans - Poster Area West

Presenters: Ashley Edwards, Elon University

Tuesday : 3:45 pm - 4:45 pm

This is a mixed methods study that intends to investigate how veterans are and were being advised on higher education campuses. The purpose of this study is to examine the challenges encountered when advising student veterans on their major and career goals, as well as helping to apply their military experiences and courses to these goals. Furthermore, this study intends to better understand how these students are presently being served by academic advising staff and to attempt to determine ways to improve advisement processes of these students in the future. The feedback from participants in this study can help researchers inform institutions on how they can improve their advising services for student veterans.

Location: Poster Area West

Handout and Presentation Files Not Yet Available For This Session

International Education Research: It's Easier Than You May Think! - Room 340

Presenters: Peggy Hendrickson, AACRAO's International Education Services (IES)

Tuesday : 3:45 pm - 4:45 pm

This session is geared toward newcomers to the international admissions profession, admission personnel who review international educational credentials and other personnel with a need or desire to learn more about international education in general. This session will show you how easy it is to get started and will cover the basics of international education research.

Location: Room 340

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International Credentials Roadshow - Room 336

Presenters: David Mihalyi, AACRAO's International Education Services (IES)

Tuesday : 3:45 pm - 4:45 pm

HELP! Coming up with Placement Recommendations where there are none. Ever come across a foreign credential with no placement recommendation, anywhere? The Roadshow's "appraisers” will review puzzling credentials presented by a perplexed admissions officer and discuss approaches to research and evaluation. This session will help you develop a methodology for determining your own credential "appraisals” and admissions decisions.

Location: Room 336

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A First-Hand Look at How Higher Ed Data and Information Become Mainstream News - Room 324/325

Presenters: James Roche, University of Massachusetts - Amherst; Beckie Supiano, Chronicle of Higher Education

Tuesday : 3:45 pm - 4:45 pm

Chronicle of Higher Education reporter Beckie Supiano reports extensively on admissions, financial aid, student finances, and college costs. Ms. Supiano will provide insights into how media determine what to report and on how the news often sets the agenda for higher ed decision makers. The session is an excellent opportunity for data and information providers to understand the role journalists play in the collection, synthesis, and dissemination of information. Extended Q&A for this session.

Location: Room 324/325

Handout and Presentation Files Not Yet Available For This Session

Case Studies: Maximize the Benefit of Electronic Transcripts - Room 327

Presenters: Tuan Anh Do, San Francisco State University

Tuesday : 3:45 pm - 4:45 pm

Ever wondered what happens to the transcript data after it's been received? Come hear how several presenters are using electronic transcripts in their evaluation process!

Location: Room 327

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Making Your University Brand Come Alive: Advice and Anecdotes from the University of West Georgia - Room 341

Presenters: Justin Barlow, University of West Georgia; Jami Bower, University of West Georgia

Tuesday : 3:45 pm - 4:45 pm

In the Fall of 2010, the University of West Georgia endeavored to develop a brand from the ground up. The outcome has been a dramatic increase in interest, recognition, and enrollment at the university. Now 2+ years into the developing the "Go West” brand, this presentation reflects on both the essential pieces needed to make a brand launch successful and where UWG's brand launch is headed next.

Location: Room 341

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Are You Ready? Leading Your Office Through Times of Change - Ballroom I/II

Presenters: Kimberly Blair-Chambers, Michigan State University; Scott TerMeer, Michigan State University

Tuesday : 3:45 pm - 4:45 pm

Change is inevitable! As a manager you have a choice, you can be proactive and have a plan in mind, or you can be reactive and work just-in-time. This session will assist managers by looking at change management from an office-wide perspective and identify how to use your leadership skills to successfully keep your office moving forward. Specific examples of how a customer service improvement plan was implemented will be discussed.

Location: Ballroom I/II

Handout and Presentation Files Not Yet Available For This Session

Admissions Funnel and Enrollment Pipeline - Poster Area West

Presenters: Helen Nakos, Cowley County Community College

Tuesday : 3:45 pm - 4:45 pm

Stategizing new tactics, business processes and models and implementing them in the SIS.

Location: Poster Area West

Handout and Presentation Files Not Yet Available For This Session

Service Matters: A Study of the Relationship Between Enrollment Services and Student Satisfaction as an Indicator of Institutional Effectiveness - Poster Area West

Presenters: Kizzy Morris, East Stroudsburg University of Pennsylvania

Tuesday : 3:45 pm - 4:45 pm

The poster topic will seek to demonstrate the relationship between enrollment services and student satisfaction. Enrollment services are those services provided by administrative offices within postsecondary institutions to meet the non-academic and co-curricular needs of the students. These offices assist students through the students' college life cycle from recruitment to graduation.

Location: Poster Area West

Handout and Presentation Files Not Yet Available For This Session

The Registrar's Toolkit - Room 326

Presenters: Joe Papari, Southern Methodist University

Tuesday : 3:45 pm - 4:45 pm

This session will give you some "tools" to use to make your Registrar's Office, or any other enrollment services office run smoother and mor efficiently. Aimed at newomers to the profession, the session might help experienced professionals as well.

Location: Room 326

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Research Findings in International Education: The Process of Making EDGE a Dynamic Reference and Instructional Tool - Room 343

Presenters: Johnny Johnson, AACRAO's International Education Services (IES); Chris Foley, Indiana University-Purdue University Indianapolis; Dale Gough, AACRAO - American Association of Collegiate Registrars and Admissions Officers; William Paver, Foreign Credentials

Tuesday : 3:45 pm - 4:45 pm

Changes in education systems around the world require research and verification from reliable sources. Such research findings are documented and posted weekly to the AACRAO Electronic Database for Global Education (EDGE). But descriptive changes are only the tip of the iceberg. The AACRAO International Education Standards Council (IESC) debates and crafts placement recommendations, grading scale conversions, and educational ladders for inclusion in EDGE.

Location: Room 343

Handout and Presentation Files Not Yet Available For This Session

LGBTQA Resources for College Applicants: Is This the Right and Safest Place for Me? - Room 322/323

Presenters: Dr. Joseph Salomone, Drexel University

Tuesday : 3:45 pm - 4:45 pm

A collection of resources for LGBTQA students when applying for College will be discussed as well as initiatives by institutions within Higher Education to acknowledge and outreach to potential LGBTQA applicants.

Location: Room 322/323

Handout and Presentation Files Not Yet Available For This Session

What To Do When an Information Breach Has Occured - Room 347/348

Presenters: Karen Jarrell, Paul Quinn College; Mark McConahay, Indiana University Bloomington; Adrian Cornelius, University of Maryland

Tuesday : 3:45 pm - 4:45 pm

Higher education institutions are experiencing an increase in data breaches where hackers are accessing personal information of students, faculty and alumni. Our databases hold sensitive data, such as SSNs, credit card numbers and health care records, making them prime targets for cybercriminals. Since 2008, 158 university data breaches have been reported, compromising more than 2.3 million records. This panel will focus on handling real life data breaches and tips for avoiding data hackers.

Location: Room 347/348

Handout and Presentation Files Not Yet Available For This Session

Graduate Student Unions and Their Influence on the Institution - Poster Area West

Presenters: Tracy Mourton, University of Virginia - Main Campus

Tuesday : 3:45 pm - 4:45 pm

Graduate Student Unions have a voice on campus. This poster will outline how graduate students unions can have an influence on the institution.

Location: Poster Area West

Handout and Presentation Files Not Yet Available For This Session

EducationUSA in China - Poster Area West

Presenters: Jiawei (Will) Yang, Education USA Representative from China

Tuesday : 3:45 pm - 4:45 pm

Attend this poster session to meet an EducationUSA Adviser from Beijing, China. This poster session will have information and updates on the educational system in China and insights on how to connect and engage with students and the EducationUSA network there.

Location: Poster Area West

Handout and Presentation Files Not Yet Available For This Session

EducationUSA in Ghana - Poster Area West

Presenters: Marilyn Owusu, Education USA Representative from Ghana

Tuesday : 3:45 pm - 4:45 pm

Attend this poster session to meet an EducationUSA Adviser from Kumasi, Ghana. This poster session will have information and updates on the educational system in Ghana and insights on how to connect and engage with students and the EducationUSA network there.

Location: Poster Area West

Handout and Presentation Files Not Yet Available For This Session

EducationUSA in Mexico - Poster Area West

Presenters: Samira Alvarado, Education USA Representative from Mexico

Tuesday : 3:45 pm - 4:45 pm

Attend this poster session to meet an EducationUSA Adviser from Hermosillo, Mexico. This poster session will have information and updates on the educational system in Mexico and insights on how to connect and engage with students and the EducationUSA network there.

Location: Poster Area West

Handout and Presentation Files Not Yet Available For This Session

Essential Toolkit for Prior Learning Assessment - Room 344

Presenters: Daniel Butcher, Capella University; Kathryn Khosravi, Capella University

Tuesday : 3:45 pm - 4:45 pm

Whether you are in the first steps of planning or have a well-established Prior Learning Assessment (PLA) program, this workshop will explain best practices and offer usable tools to administer a successful PLA program. We will explore various aspects including the established standards for assessing outside learnings for credit, creating faculty buy-in and communicating with students about this process.

Location: Room 344

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Mapping International Agreements - Poster Area West

Presenters: Lori Citti, Johns Hopkins University

Tuesday : 3:45 pm - 4:45 pm

Using a standard MOU/Agreement as a map, this session will review key academic and logistical articles that must be discussed during the development of international exchange and collaborative agreements. Sections of special interest to admissions officers, registrars, and academic services will be highlighted, including the difference between dual and joint degrees, admissions criteria, visa status, balancing exchange ratios, and recognition and transfer of credit.

Location: Poster Area West

Handout and Presentation Files Not Yet Available For This Session

Thriving in an Era of Policy Attention to Postsecondary Outcomes, Mobility, Accountability, and ROI - Room 328

Presenters: Brian Prescott, WICHE

Tuesday : 3:45 pm - 4:45 pm

This session will feature a view of patterns of student mobility and the various debates occurring in the policy environment around accountability and return on investment, particularly with respect to the state of efforts focused on measuring employment outcomes. Participants will be invited to join a discussion with leaders in the field about the implications for enrollment management activities, as well as for advocacy and engagement both on campus and beyond.

Location: Room 328

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Contribute to the Profession through AACRAO - Room 321

Presenters: Heather Zimar, AACRAO; Linda Smith, AACRAO; Martha Henebry, AACRAO; Brooke Barnett, AACRAO; Janet Szamosszegi, AACRAO

Tuesday : 3:45 pm - 4:45 pm

Are you interested in sharing your professional experiences, research, and ideas with registrars, admissions officers and enrollment managers across the globe? Come to this session and learn how you can become more involved in the profession through AACRAO. Presenters will be there to discuss processes for contributing to one of AACRAO's publications, hosting a live webinar, and teaching an online course.

Location: Room 321

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Student Planning Tool Used by Over 125 Institutions - Room 318

Presenters: Robert Strazzarino, College Scheduler LLC

Tuesday : 3:45 pm - 4:45 pm

Imagine a single solution that improves the student experience, academic advising, increases credit hours, and helps plan for future master schedules. Many institutions are challenged to raise graduation rates and increase service to their students. College Scheduler provides a web-based schedule planner for use by students & advisors when planning for the upcoming semester. Lean about the programs in place to support students with the common goal of preparing them for their futures.

Location: Room 318

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5:00 pm - 6:00 pm

Kuali Student Round Table - Room 328

Presenters: Adrian Cornelius, University of Maryland - College Park

Tuesday : 5:00 pm - 6:00 pm

Not sure what Kuali Student is? Don't know if an open-source system will really work at your school? Come talk find out more about Kuali Student's open-source Student Information System (SIS) and how it really works.

Location: Room 328

Handout and Presentation Files Not Yet Available For This Session

EducationUSA Update - Room 319/320

Presenters: Matt Washburn, US Department of State; Hasan Huseynil, Azerbaijan; Jiawei (Will) Yang, EducationUSA Representative from China; Nino Chinchaladze, EducationUSA Representative from Georgia; Samira Alvarado, EducationUSA Representative from Mexico; Marilyn O

Tuesday : 5:00 pm - 6:00 pm

This session will focus on the latest updates from EducationUSA and how you can partner with the organization to facilitate the admission of international students to your institution.

Location: Room 319/320

Handout and Presentation Files Not Yet Available For This Session

The Status and Impact of State Authorization Requirements and Reciprocity Agreements (SARA) - Room 347/348

Presenters: Sandy Doran, NEBHE; Mary Larson, Southern Regional Education Board

Tuesday : 5:00 pm - 6:00 pm

Receive regional updates on the nationwide State Authorization Reciprocity Agreement (SARA) and its evolving interaction with state authorization requirements. Processes by which states and their institutions can join SARA will be shared and discussed. Variations in rates and levels of participation in SARA across the nation will be discussed as they relate to and affect state-level and institutional level decision-making with regard to joining SARA and managing state authorizations.

Location: Room 347/348

Handout and Presentation Files Not Yet Available For This Session

If You Judge a Fish By Its Ability to Climb a Tree.... - Room 324/325

Presenters: Diana Hull, University of Florida

Tuesday : 5:00 pm - 6:00 pm

Situational leadership is more than just a buzz phrase. It is an essential element of successful leadership. This session will explore the theoretical concepts and practical applications of situational leadership in a university administration setting.

Location: Room 324/325

Handout and Presentation Files Not Yet Available For This Session

A "How-to" on Determining Accreditation/Recognition of Transnational International Institutions - Room 318

Presenters: Emily Tse, International Education Research Foundation (IERF); Amy Santiago, International Education Research Foundation (IERF)

Tuesday : 5:00 pm - 6:00 pm

This session provides an in-depth look at how to determine the accreditation or recognition of educational institutions that may be operating amongst and between nations. Get an overview of the trends in transnational education and learn the methods and tools you will need back on campus to determine the recognition status of these institutions.

Location: Room 318

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Roundtable: Best Practices Regarding Offering Blended or Hybrid Classes - Room 326

Presenters: Richard Morrell, University of Nebraska at Lincoln

Tuesday : 5:00 pm - 6:00 pm

A growing trend is to offer classes with blended (sometimes called hybrid) methods of instructional delivery. These may include traditional in-person instruction, computer assisted instruction, video instruction, self-paced web-based instruction, etc.This session will address registrar type issues associated with offering blended classes. For space utilization what works best, what works best for different types of students - commuters residential, etc. What do faculty need and prefer?

Location: Room 326

Handout and Presentation Files Not Yet Available For This Session

Transfer Credit Best Practices - Room 340

Presenters: Nicole Kragt, Kalamazoo College

Tuesday : 5:00 pm - 6:00 pm

Clep? ACE? IB? AP? College Credit? Online Courses? This session will share some industry-wide best practices in transfer credit collected from Admissions and Registrar's offices across the nation. Come hear what your colleagues are doing and share some best practices of your own!

Location: Room 340

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The Registrar's Role in Curriculum Management - Room 342

Presenters: Reid Kisling, Western Seminary/AACRAO Consulting; Wendy Kilgore, AACRAO Consulting (AC)

Tuesday : 5:00 pm - 6:00 pm

Registrars are at the hub of lots of activity within the institution including support of the academic environment. One aspect of this is curriculum management for the institution. However, the role of the registrar can differ based on institutional culture, governance structures, and even technology. This session will cover practical implications for professional development including working effectively with faculty and other student services personnel.

Location: Room 342

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Collaborative Relationships Between Academic Advising and Registrar's Offices - Room 327

Presenters: Cem Sunata, California Polytechnic State University-San Luis Obispo; Steven Shablin, Oakland University; Beth Merritt-Miller, California Polytechnic State University-San Luis Obispo; Carmen Etienne, Oakland University

Tuesday : 5:00 pm - 6:00 pm

As campuses around the country are increasingly realizing the value of academic advising and dedicating more resources to it, the necessity of registrar's offices to increase their communication and collaboration with this important academic entity is becoming more important. This session will analyze the working dynamics and interdependencies between these two units and will suggest solutions that will increase their collaboration in a way that will benefit students' progress to degree.

Location: Room 327

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AACRAO's Self Assessment for Registrars (Online and In Print) - Room 337/338

Presenters: Susan Nelson Hamilton, Rutgers Biomedical and Health Sciences; Julie Ferguson, Rutgers Biomedical and Health Sciences; Jessica Montgomery, AACRAO - American Association of Collegiate Registrars and Admissions Officers; Jeff von Munkwitz-Smith, Boston Univ

Tuesday : 5:00 pm - 6:00 pm

Join members of the editorial committee that updated the Self Assessment to review how it can help assess your office. This session will also include an overview of the online Registrar's Self Assessment, a benefit of AACRAO membership and how it can benefit your staff.

Location: Room 337/338

Handout and Presentation Files Not Yet Available For This Session

Challenges of Scheduling Preceptorships in the Health Professions - Room 345/346

Presenters: Amanda Sumner, Oklahoma State University Center for Health Sciences

Tuesday : 5:00 pm - 6:00 pm

Oklahoma State Center for Health Sciences has seen its third and fourth year clerkship program evolve significantly over the last decade. This included three different scheduling software changes, all implemented with little input from the Registrar's office. This session will discuss the challenges of scheduling important clinical activities at multiple off-site locations and how to prevent problems from occurring.

Location: Room 345/346

Handout and Presentation Files Not Yet Available For This Session

Building Bridges with the Registrar's Office - Room 329

Presenters: Amynah Mithani, Chamberlain College of Nursing; Angela Lynn, Western Illinois University; Ann King, Elgin Community College

Tuesday : 5:00 pm - 6:00 pm

The Registrar's Office is known as the heart and soul of any higher education institution. Some see the department as a gatekeeper or some to assist the institution with compliance and federal regulations. It is very critical for various stakeholders in the institution to understand the value Registrar brings to the table but unfortunately, building bridges within the organization is a known challenge to overcome. This session will provide best practices and scenarios to minimize the gap.

Location: Room 329

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Small College Admissions Roundtable - Room 322/323

Presenters: Loralyn Taylor, Paul Smith's College of Arts and Sciences

Tuesday : 5:00 pm - 6:00 pm

Looking for help with difficult Admissions issues? Advice for advancement or professional development? This is your chance to bring your questions, answers or frustrations to share with peers. Come get your answers to how others are handling difficult or new situations.

Location: Room 322/323

Handout and Presentation Files Not Yet Available For This Session

Transforming the Transfer Experience: Changing Landscapes for Transfer Students in New York - Room 339

Presenters: Christopher Hockey, SUNY System Administration

Tuesday : 5:00 pm - 6:00 pm

This session will discuss the many policy changes and ongoing projects occurring within the State University of New York related to transfer student mobility, completion and success. Participants will learn about SUNY's efforts to improve completion rates and student success through policy changes, a system-wide degree audit initiative, and the development of a system wide reverse transfer process.

Location: Room 339

Handout and Presentation Files Not Yet Available For This Session

Asking Sexual Orientation on the Admissions Application: Lessons Learned from Ohio State - Room 343

Presenters: Jack Miner, The Ohio State University

Tuesday : 5:00 pm - 6:00 pm

In September of 2014, The Ohio State University began asking sexual orientation as part of the undergraduate application process. In addition, they allow currently enrolled students to self-identify this information in the student database. This move was an effort, encouraged by students, to promote diversity and to track efforts in diversity recruitment. This session will talk about the motivation behind the move and the extensive planning that went into the implementation.

Location: Room 343

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Happy Staff, Happy Students: Assessing Business Processes to Improve Student Service and Staff Satisfaction - Room 344

Presenters: Anna Jablonski, California Institute of the Arts

Tuesday : 5:00 pm - 6:00 pm

Too often we fall into the trap of doing things in whatever way is known and comfortable, without ever asking whether this is truly the best approach. In this session, we will discuss how to assess and redesign business practices in order to achieve greater efficiency and accuracy in our work, smarter integration of technology, increased staff satisfaction, and most importantly, better service to students.

Location: Room 344

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Haiti - Room 321

Presenters: Liliane Bauduy, AACRAO International Education Services

Tuesday : 5:00 pm - 6:00 pm

In this session, we will offer the current profile of the educational system, describe the changes that have occurred since 2010 and continue to take place on a daily basis. We will address the major challenges facing the system and attempt to shed some light on the issues that you may face in your international admission offices.

Location: Room 321

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FERPA and Vendors - Room 341

Presenters: LeRoy Rooker, AACRAO - American Association of Collegiate Registrars and Admissions Officers

Tuesday : 5:00 pm - 6:00 pm

TBD

Location: Room 341

Handout and Presentation Files Not Yet Available For This Session

Talk FERPA to Me: Developing a FERPA Expert Curriculum for Staff Professional Development and Campus Outreach - Room 336

Presenters: Rebecca Mathern, Oregon State University; Allyson Dean, Oregon State University

Tuesday : 5:00 pm - 6:00 pm

This session will highlight Oregon State University's efforts to cultivate FERPA awareness through a newly created and implemented FERPA Expert curriculum. The curriculum provides an opportunity for current Registrar staff to grow their working knowledge of FERPA, and develops skills and materials for use in campus outreach.

Location: Room 336

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Wednesday

8:00 am - 9:00 am

Beyond the #Hashtag: How Small Colleges Can Use Social Media for Free Marketing - Room 344

Presenters: Travis Hinkle, West Liberty University

Wednesday : 8:00 am - 9:00 am

This session will focus on the emerging trends of social media used by High School students. "Hashtagging" has become a big part of social media, especially on Twitter and Instagram. We will show how two different small colleges have used social media #hashtags to promote their school during school events, such as visitation days and orientations.

Location: Room 344

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CXCs and CAPE: An Update - Room 321

Presenters: Cleveland Sam, Caribbean Examinations Council

Wednesday : 8:00 am - 9:00 am

This session will present a brief overview of the Caribbean educational system (CXC, CAPE, CXC), Associate Degrees, the Caribbean Vocational Qualifications, and will include recent updates and sample credentials.

Location: Room 321

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Making Admissions Easier for You and Your Prospects: The CommIT Project - Room 345/346

Presenters: Steve Hahn, University of Wisconsin - Madison; Stewart Uyeda, University of Southern California

Wednesday : 8:00 am - 9:00 am

What if you could spend less money and time to onboard and manage accounts for new prospects in your admissions portal? And what if you could correctly match their third-party records without a second thought? And what if the approach reduced financial aid risk and made it easier for students apply? Join us to learn about how your peers are doing just that through the community-driven CommIT Project.

Location: Room 345/346

Handout and Presentation Files Not Yet Available For This Session

Financial Aid Changes You Need to Know - Room 347/348

Presenters: Tiffany Gibbs, NASFAA; Jennifer Martin, NASFAA

Wednesday : 8:00 am - 9:00 am

This session will provide an update of recent changes from the U.S. Department of Education which impacts the institution beyond the financial aid office. Topics will include state authorization for distance education, reporting requirements for the new 150 percent limitation on borrowing Direct Subsidized Loans, and upcoming changes to gainful employment requirements.

Location: Room 347/348

Handout and Presentation Files Not Yet Available For This Session

Invisibility and Critical Mass: Ensuring the Success of Minority Law Students - Room 327

Presenters: Kent Lollis, Law School Admission Council

Wednesday : 8:00 am - 9:00 am

Being a minority law student today and the challenges these students face.

Location: Room 327

Handout and Presentation Files Not Yet Available For This Session

An Update on Education in the Francophone World - Room 318

Presenters: Margaret Wenger, Educational Credential Evaluators, Inc.

Wednesday : 8:00 am - 9:00 am

The French educational system has been the basis for other systems around the world from Asia to Africa. In this session, the presenter will inform attendees of recent changes in French-bases systems. These changes include developing and implementing Bologna-compliant degrees as well as joint degree programs with other countries. The emphasis will be on countries in North and West Africa that are undergoing significant change.

Location: Room 318

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Performance Management...Why Bother? - Room 336

Presenters: Aigi Adesogan, University of Florida

Wednesday : 8:00 am - 9:00 am

Managers and employees dread the "yearly report card” called performance evaluation. As Higher Education Professionals we are too busy managing admissions, enrollment, students' academic progress and records so how can we find time for staff performance management? This session will explore the general concept and importance of performance management with practical suggestions on writing and conducting performance evaluations.

Location: Room 336

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Military Friendly: The Difference Between an Award and a Commitment - Room 340

Presenters: Kevin Flanary, Tennessee Tech University

Wednesday : 8:00 am - 9:00 am

To advise and inform higher education staff of the importance of being a military friendly school. Topics covered will include, but are not limited to: steps to creating a veteran lounge, assistance with local partners, daycare assistance initiatives, relief with out-of-state tuition and fees, marketing to veterans and dependents, tuition and fee deferments, on-campus student veteran groups, referrals for off-campus service providers, and recognizing heroes on campus.

Location: Room 340

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Case Studies: The Secure Electronic Exchange of PDF Student Transcripts - Room 341

Presenters: Susan Dorsey, University of Colorado Boulder; Joellen Shendy, University of Maryland University College; Naomi Nash, University of Delaware; Tina DeNeen, University of Alabama At Birmingham

Wednesday : 8:00 am - 9:00 am

Come hear from several schools who have implemented the secure electronic exchange of PDF student transcripts. Hear their success stories and the problems they encountered in the implementation.

Location: Room 341

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Stay Positive: New Tricks from Old Dogs (and the Registrars Who Love Them) - Room 319/320

Presenters: Mary Pat Dutton, University of Saint Mary; Nancy Roe, Washington State University - Tri Cities

Wednesday : 8:00 am - 9:00 am

Dogs respond best to positive reinforcement, and so do people. Come to this session. Sit to learn from the reflections of registrars with 30+ years of combined experience (and that's not in dog years!). Stay to share your best advice about staying positive. Fetch favorite ideas to carry back to your campus, to make your office as happy as a dog park. Learn ways to "leave it" when negative things happen in the work environment. Be ready to run in happy circles by the end of the session.

Location: Room 319/320

Handout and Presentation Files Not Yet Available For This Session

Valid High School Diploma and Official College Transcripts: Curse or Opportunity? - Room 328

Presenters: Erin Reeder, Anne Arundel Community College; Richard Heath, Anne Arundel Community College

Wednesday : 8:00 am - 9:00 am

Students must now document a valid high school completion and submit official college transcripts for title IV eligibility. How do you know if a high school is valid and where does responsibility to determine validity reside at your institution? How will you manage thousands of extra college transcripts? Learn about the steps Anne Arundel Community College took to establish our policy and process to maintain compliance with federal regulations.

Location: Room 328

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Planning Academic Ceremonies: Inauguration Edition - Room 324/325

Presenters: Timothy Drueke, Winthrop University

Wednesday : 8:00 am - 9:00 am

Planning commencements is a regular occurrence for registrars, what happens when you are asked to handle other ceremonies like convocations and presidential inaugurations? This session will discuss planning for and executing a presidential investiture ceremony as a part of a full week of inaugural activities. Protocol, tradition, and contingencies will be reviewed.

Location: Room 324/325

Handout and Presentation Files Not Yet Available For This Session

Using Mentoring to Encourage Others (and Ourselves) - Room 329

Presenters: Julia Pomerenk, Washington State University; Heather Chermak, University of Idaho

Wednesday : 8:00 am - 9:00 am

(Description is under review) This session will offer suggested ways to extend mentoring roles across the institution. Practical advice, change management and leadership therapy, and funny stories will be shared.

Location: Room 329

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Caucus 101: Come Learn About the Mission and Purpose of the AACRAO Caucuses - Room 339

Presenters: Dr. Joseph Salomone, Drexel University; Hue Haslim, Western International University; Cindy Lambert, University of St. Francis; Jackie Carter, Washington University in St. Louis Campus Box 1133

Wednesday : 8:00 am - 9:00 am

As we progress within Higher Education it is important that we identify areas and opportunities for improvement that are related to diversity, cultural and inclusion.

Location: Room 339

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How Many Veterans Are On Your Campus? - Room 337/338

Presenters: Kelley Brundage, Colorado State University

Wednesday : 8:00 am - 9:00 am

Are you struggling to find accurate data collection points to identify Veteran's on your campus? Colorado State University will discuss the potential hidden populations that may exist on your campus related to this group. They wll also identify different ways of being able to track this group and report.

Location: Room 337/338

Handout and Presentation Files Not Yet Available For This Session

Data, Data, and More Data: A Business Intelligence Approach - Room 342

Presenters: Guangming Du, University of Iowa; Tom Kruckeberg, University of Iowa

Wednesday : 8:00 am - 9:00 am

The University of Iowa is in the process of implementing an institutional wide Business Intelligence solution to meet the increasingly challenging data requests. The campus demands a solution that offers in-depth analysis of institutional performance, enables fast and better decision making, and facilitates quick response to opportunities and threats. The UI has decided on a Business Intelligence solution that will rely heavily on the data cube technology.

Location: Room 342

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What are They Thinking? The Mindset of Prospective Students and its Impact on Enrollment Management - Room 343

Presenters: Beth Wolfe, Marshall University

Wednesday : 8:00 am - 9:00 am

We've all been baffled at the reasoning (or lack thereof) behind students' decisions of which college to attend and which major to pursue. But there is a scientific reason for what seems to be a lack of rational thought. Learn more about what brain research tells us about the minds of our students and how we can use that insight in enrollment management strategy.

Location: Room 343

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Study Abroad as a Retention Strategy - Room 322/323

Presenters: Charles Carabello, University of Georgia; Cas Sowa, Butler University

Wednesday : 8:00 am - 9:00 am

Study abroad is more than an opportunity for your students to gain international experience or even to gain global citizenship skills. Many institutions are now viewing study abroad as part of their retention strategy, with particular attention to the knowledge production that it brings and the civil engagement that it fosters. This session aims to encourage a discussion of ways study abroad can be effectively used to retain students and propel them toward graduation.

Location: Room 322/323

Handout and Presentation Files Not Yet Available For This Session

Roundtable: Community Colleges - Room 326

Presenters: Chris Dorsten, Cincinnati State Technical and Community College

Wednesday : 8:00 am - 9:00 am

Join your peers from other Community Colleges for this roundtable discussion of current trends and topics affecting your institutions.

Location: Room 326

Handout and Presentation Files Not Yet Available For This Session

9:15 am - 10:15 am

Registrar's Office Audit OH NO!! - Room 328

Presenters: Carol Harrison, College of Southern Maryland

Wednesday : 9:15 am - 10:15 am

An Audit of your office is not aways cause for panic! Join me to find out how to prepare for an audit of your office, what gaps and risks were found in the CSM audit and how this was a great learning expierance for all staff in the Registrar's Office.

Location: Room 328

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How to Work Like a Cat...Walking With Confidence Through a Dog-Eat-Dog World - Room 345/346

Presenters: David Jenkins, Georgia Southwestern State University; Donna Webb, Abraham Baldwin Agricultural College

Wednesday : 9:15 am - 10:15 am

Are you stressed and feel like you are working like a dog? This session will teach you how to work like a cat; to break free of the leash and leap up the workplace ladder.

Location: Room 345/346

Handout and Presentation Files Not Yet Available For This Session

Enrollment Management Marketing and New Media in the Era of Big Data - Room 337/338

Presenters: Jim Bouse, University of Oregon

Wednesday : 9:15 am - 10:15 am

Technology trends continue to evolve the nature of communications, information, media, marketing and recruitment in enrollment management. These shifts happen daily and our institutions need to be aware of the opportunities and challenges they represent. Topics will include the marketing and communications implications of big data, social media, monitoring and listening, viral and personalized video, CRM, predictive analytics, mobile computing, and online student communities.

Location: Room 337/338

Handout and Presentation Files Not Yet Available For This Session

Roundtable: Proprietary Schools - Room 326

Presenters: Janet Sabri, Delta Career Education Schools

Wednesday : 9:15 am - 10:15 am

Schools in the 'for-profit' sector may find that they have a different organizational structure, student body, and technical infrastructure than many public institutions. Join your colleagues from other proprietary institutions to share strategies and best practices in managing student admissions and records in this environment. Come with your questions!

Location: Room 326

Handout and Presentation Files Not Yet Available For This Session

There's a New Sheriff in Town: How to Handle (Or Be Handled By) a New Boss - Room 327

Presenters: Sondra Tennessee, University of Houston Law Center; Linda Sims, University of Detroit Mercy School of Law

Wednesday : 9:15 am - 10:15 am

Change in upper administration is inevitable. Whether you have just received news that your boss is leaving or you have decided to make a move yourself, each of us will probably come face to face with a new "sheriff”. Will she be a micromanager? Will he bring in his own posse? Will she appreciate my level of expertise? Will he even like me? The questions are endless. Panelists will discuss ways to understand and adjust to the new top administrator. Knowing how your life might change can help you adjust to the new leadership while allowing you the opportunity to enhance your department's reputation.

Location: Room 327

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Transfer Student Orientation: Smoothing the Transition - Room 322/323

Presenters: Nicole Kragt, Kalamazoo College; Joseph Redington, Misericordia University; Michael Sherman, Resurrection University

Wednesday : 9:15 am - 10:15 am

Learn how three schools approach orientation for transfer students including scheduling, topics included, registration for classes, and advising.

Location: Room 322/323

Handout and Presentation Files Not Yet Available For This Session

Modeling Space: Using Current Classroom Data to Project Future Need - Room 329

Presenters: Emily Shandley, Yale University

Wednesday : 9:15 am - 10:15 am

Whether your institution is temporarily losing classroom space due to renovation, is facing enrollment growth, or is adding teaching space through new construction, your scheduling software and SIS can help forecast how the changes will impact classroom availability. Come hear how scheduling software can be used to model changes in classroom inventory and provide strong data to influence decisions made about teaching space.

Location: Room 329

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Wringing Electronic Data From Paper and PDF Transcripts - Room 339

Presenters: Susan Reyes, San Diego State University; Tuan Anh Do, San Francisco State University

Wednesday : 9:15 am - 10:15 am

Student Data doesn't always comes nicely wrapped as an electronic transmission. A large portion of transcripts still are received as paper or pdf. There are methodologies in place to leverage data extraction and processing in order to get to the electronic data.

Location: Room 339

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Saving Your Sanity: Sometimes a Little Technology Can Save You BIG…Time and Effort - Room 347/348

Presenters: Loralyn Taylor, Paul Smith's College of Arts and Sciences; Michelle Kelley, Edgewood College; Liesl Fowler, Augustana College

Wednesday : 9:15 am - 10:15 am

When you are a small office, or when you ARE the office, efficiency is critical. You can't just put your 3 person IT team on a problem! Come learn some technology tips and tricks that can save you time AND your sanity. Focusing on free or commonly available programs, a panel of practitioners will share their favorite time saving technologies. Get ideas on screen-capture, pivot tables, Evernote, video editing, MailChimp, fillable pdfs and more! Bring your ideas to share!

Location: Room 347/348

Handout and Presentation Files Not Yet Available For This Session

Document Imaging Best Practices - Room 342

Presenters: Jay Haugen, Saint Louis University

Wednesday : 9:15 am - 10:15 am

This presentation will offer tips and tricks for implementing document imaging solutions on campus in either Admission or Registrar Offices.

Location: Room 342

Handout and Presentation Files Not Yet Available For This Session

Mining Student Data in Search of "The Graduates" - Room 344

Presenters: Tina Falkner, University of Minnesota - Twin Cities; Rachel McKessock, University of Minnesota

Wednesday : 9:15 am - 10:15 am

The University of Minnesota is mining student data to improve graduation/retention rates. Explore using data driven analysis to promote timely student degree progress and to identify barriers to achieving that progress. The U of M is working with campus resources to understand student issues and needs. Three elements drive student behavior: policy, curriculum and student services. Each will be examined and how data is used to analyze these efforts. Proposed solutions will be shared.

Location: Room 344

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Developing a Strategic Plan to Deliver Successful Change - Room 336

Presenters: Amber Cellotti, University of Minnesota - Twin Cities

Wednesday : 9:15 am - 10:15 am

Participants will learn about a variety of change management techniques to build engagement and optimize resources to implement successful change initiative, regardless of scale. Important touch points will be developing a communications strategy and creating a communications and change management plan. Participants will have the opportunity to walk through a real world scenario, and put strategy to use.

Location: Room 336

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Blended Staff Model - Room 340

Presenters: Kathy Rhodes, North Seattle Community College; Jayne Strom-Strebe, North Seattle Community College

Wednesday : 9:15 am - 10:15 am

North Seattle Community College went through a tough budget crunch while student enrollment was at its highest. Learn how a blended staff model was created and how it works and what the impacts are to students and staff.

Location: Room 340

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Financial Aid and Enrollment Management: Forces at Play - Room 319/320

Presenters: Katherine Allen, University of Michigan - Dearborn; Christopher Tremblay, Western Michigan University; Stanley Henderson, University of Michigan - Dearborn

Wednesday : 9:15 am - 10:15 am

This session will review the intersections of recruitment and retention, merit and need-based aid, goals and allocated funds, compliance, leveraging and equity, and outreach and literacy -- all with the purpose of understanding the complexity of financial aid's role in enrollment management.

Location: Room 319/320

Handout and Presentation Files Not Yet Available For This Session

Study Abroad 101 for Registrars - Room 343

Presenters: Opal Leeman Bartzis, Butler University

Wednesday : 9:15 am - 10:15 am

New professionals, as well experienced professionals who are new to study abroad, are invited to attend this introductory session. Presenters who are seasoned study abroad administrators and members of AACRAO's Study Abroad Committee will provide basic training on issues ranging from types of study abroad programs, trends in participation, and campus internationalization efforts to issues directly affecting students' transcripts, such as international credit and grade conversions.

Location: Room 343

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Update on the Advanced Placement Capstone Program - Room 341

Presenters: Pamela Kerouac, College Board; Kelly Stromberg, North Central High School

Wednesday : 9:15 am - 10:15 am

The Advanced Placement (AP) Capstone Program launched Fall 2014 in more than 130 high schools nationally and internationally. With this session, participants will learn about the curriculum descriptions, the flexible curriculum models in place, and what we learned from the first year observations. Discussion is welcome, and handouts will be provided that will include the additional schools offering this program in 2015.

Location: Room 341

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I am Woman: See Me Achieve My Dream - Room 324/325

Presenters: Jackie Carter, Washington University in St. Louis Campus Box 1133; Cindy Lambert, University of St. Francis; Evelyn Andrews, California State University Maritime Academy

Wednesday : 9:15 am - 10:15 am

Participative session that includes a panel of professional women from different cross-cultural backgrounds. These women from African-American, Chicano-Latino, Asian/Pacific Islander, and Lesbian backgrounds will share their challenges, obstacles, and strategies for achieving personal and professional success.

Location: Room 324/325

Handout and Presentation Files Not Yet Available For This Session

Serving the Student You Can't See: Registrar and Admissions Challenges for Online Students - Room 321

Presenters: Linda Smith, AACRAO - American Association of Collegiate Registrars and Admissions Officers; Rodney Parks, Elon University; Dr. Jacquelyn Elliott, Marion Military Institute

Wednesday : 9:15 am - 10:15 am

Providing courses online serves on-campus students with scheduling conflicts, but it also opens college study to a much broader and dispersed student population. How does this impact your work as an admissions professional, registrar, or strategic enrollment manager? Join a discussion of challenges, best practices, and new ideas for attracting, admitting, and serving students who study online, whether they are on campus or off.

Location: Room 321

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CourseLeaf: Streamlining the Schedule of Classes Process - Room 318

Presenters: Shari Friedman, CourseLeaf from Leepfrog Technologies

Wednesday : 9:15 am - 10:15 am

CourseLeaf Section Scheduler (CLSS) allows institutions to plan and coordinate their offerings across campus. CLSS includes powerful tools that allows registrars and departments to build a schedule to maximize room resources and provides students access to classes.

Location: Room 318

Handout and Presentation Files Not Yet Available For This Session

10:30 am - 11:30 am

Roundtable: Academic Scheduling and Classroom Utilization - Room 322/323

Presenters: Michael Driscoll, University of Baltimore

Wednesday : 10:30 am - 11:30 am

This round table will cater to those who work in and with the academic scheduling work, including scheduling software providers and maintenance, classroom scheduling procedures, classroom utilization and reporting, communication processes and techniques across campus, local vs. central classroom ownership, and prime-time scheduling patterns. Bring your questions and ideas, and share you experiences with us!

Location: Room 322/323

Handout and Presentation Files Not Yet Available For This Session

Partnering with One-Stop Shops - Room 347/348

Presenters: Tina Collins, University of Alabama at Birmingham

Wednesday : 10:30 am - 11:30 am

Increasingly, institutions are exploring better ways to serve students. The One Stop Student Services concept has become a popular trend, and the establishment of these units often require parent offices to reorganize core functions and redistribute staff duties. This session will provide information on the typical function of a One Stop operation as well as tips for reorganizing departmental functions and redirecting staff toward acceptance and partnership.

Location: Room 347/348

Handout and Presentation Files Not Yet Available For This Session

Creating a State-Wide Student Ambassador Conference to Enhance Student Leadership - Room 340

Presenters: Marcia Bailey, East Central College; Chris Adams, Three Rivers Community College; Misty Chandler, Metropolitan Community College

Wednesday : 10:30 am - 11:30 am

Ever wish your Student Ambassadors had a leadership conference like SGA or PTK? Listen how two community colleges in Missouri filled a need in their state by creating a State Student Ambassador conference. Learn how this conference, in it's fifth year, has created positive networking and leadership opportunities for its students while giving students an experience at a Transfer University. Leave with an outline of the conference, planning involved, four year partnerships, and outcomes.

Location: Room 340

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Data Everywhere: Managing Increasing Required State Data Collections - Room 321

Presenters: Shonda Ireland, Columbia College

Wednesday : 10:30 am - 11:30 am

This session will focus on the increasing amount of data collections by state governments and the impact onhigher education. This presentation will include a discussion of the type of information being requested, theinconsistency between states, and what the future may hold.

Location: Room 321

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Law School Registrars & Admissions Round Table - Room 326

Presenters: Colleen Timmons, Tulane University of Louisiana

Wednesday : 10:30 am - 11:30 am

Join in the roundtable discussion and learn how colleagues at other institutions deal with challenges similar to what you may be dealing with and gain ideas on how you might change or make improvement to your processes.

Location: Room 326

Handout and Presentation Files Not Yet Available For This Session

Bologna Update - Room 343

Presenters: Robert Watkins, The University of Texas at Austin

Wednesday : 10:30 am - 11:30 am

Now four years after full implementation of the Bologna process, where do things stand? This session will review the Bologna process features and then note the progress attained to date. How the process affects some of the signatory countries will be discussed along with the evolution of US higher education institution approach to the process.

Location: Room 343

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Creating an Infrastructure for Access! - Room 342

Presenters: Cassandra Moore, Anne Arundel Community College; Sue Smith, Northeast High School; Kristen Vickery, Anne Arundel Community College

Wednesday : 10:30 am - 11:30 am

Community college professionals can no longer discuss access in a vacuum. Access has a new dance partner named completion and it is at the top of the community college agenda. Funding has shifted to completion, but there is no completion without access. Learn how the School Counseling Office at Northeast HS partnered with Anne Arundel Community College's Admissions Office and Testing Center to create an infrastructure for access that is inclusive and targeted to distinct populations.

Location: Room 342

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Azerbaijan and Georgia: Education System Updates and EducationUSA Perspectives - Room 344

Presenters: Ann Koenig, AACRAO International Education Services (IES); Hasan Huseynli, Azerbaijan; Nino Chinchaladze, EducationUSA Republic of Georgia

Wednesday : 10:30 am - 11:30 am

The countries of the South Caucasus are continuing with educational reforms in the context of the Bologna process. Learn about the latest developments in the region's educational systems, as well as EducationUSA resources for outreach to students in the region and US institutions who wish to connect with them.

Location: Room 344

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Innovative Electronic Student Data Portability Using the Latest PDF/XML Standard - Room 319/320

Presenters: Thomas Black, Stanford University; James Feigert, University of Southern California

Wednesday : 10:30 am - 11:30 am

Come hear how several institutions are using the latest technology in PDF transcript exchange. Several panelists will discuss how their institution implemented this technology, and how their students and institutions have reaped the benefits.

Location: Room 319/320

Handout and Presentation Files Not Yet Available For This Session

You say "Po-tot-to” and I Say "Pa-ta-toe”: Welcome to the World of Credential Evaluations - Room 336

Presenters: Ellen Silverman, CUNY Central Office; Margaret Wenger, Educational Credential Evaluators, Inc.; Jennifer Minke, Texas A&M University - Kingsville; Jeannie Bell, University of Colorado

Wednesday : 10:30 am - 11:30 am

Does this credential represent high school graduation? How many credits should transfer for this credential? Is this equivalent of a U.S. bachelor's degree? A panel of experienced credential evaluators will discuss how they would review the same credential and come to different conclusions.

Location: Room 336

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Exceptions to the Rule: How Do Schools Make Admission Exceptions - Room 327

Presenters: Blair Brown, Virginia Commonwealth University; Katharine Johnson Suski, Iowa State University; Lesa Harris, Murray State University; Linda Johnson, University of Nebraska at Kearney

Wednesday : 10:30 am - 11:30 am

This panel discussion will examine how institutions make exceptions to standard admission requirements.

Location: Room 327

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Change Management in Small Offices - Room 324/325

Presenters: Reed Cooper, Midwestern University; Daniel Reck, Midwestern University

Wednesday : 10:30 am - 11:30 am

Each individual in a smaller office has a wide range of responsibilities, and a change whether small or large can have a significant impact on the individuals within that office. This session will explore some of the changes that have occured in 3 different universities, and how those offices navigated through those changes.

Location: Room 324/325

Handout and Presentation Files Not Yet Available For This Session

Military Outreach: Strategies for Serving Our Veterans - Room 318

Presenters: Mark Eister, Georgia Perimeter College

Wednesday : 10:30 am - 11:30 am

Does your institution truly understand student veterans and their unique challenges? Is your school really veteran friendly and prepared to recruit, admit, and then assist this unique and exceptional population? This session will present the current situation and trends surrounding student veterans. You will then receive examples of proven strategies, practices and policies that promote the successful transition of veterans from military life to postsecondary education.

Location: Room 318

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Access Granted: Identity Verification for Student Portals - Room 339

Presenters: Erin Reeder, Anne Arundel Community College

Wednesday : 10:30 am - 11:30 am

Gone are the days of initial passwords consisting of information your students' 500 closest Facebook friends know! Be certain of the identity of the students logging into your portal. The use of widely available information to authenticate identity, such as name, date of birth, or SSN was deemed not reasonable in the 2009 updates to FERPA regulations. Learn how Anne Arundel Community College changed its process to set and reset student passwords to comply with FERPA.

Location: Room 339

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Mid-Career Malaise: We Can Help! - Room 341

Presenters: Marla Herron, Northern Kentucky University; Cindy Sanders, University of Kansas Main Campus

Wednesday : 10:30 am - 11:30 am

Research and strategies on how to handle mid career burnout.

Location: Room 341

Handout and Presentation Files Not Yet Available For This Session

Empowering Student Employees Through Mentoring - Room 328

Presenters: Tyler Williams, Brigham Young University - Idaho; Jason Meldrum, Brigham Young University - Idaho

Wednesday : 10:30 am - 11:30 am

Hear how Bingham Young University implemented student mentoring to increase student success

Location: Room 328

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NCAA Academic Reform Update: Improving the Academic Performance of Student-Athletes - Room 345/346

Presenters: Andrew Cardamone, National Collegiate Athletics Association (NCAA); Emily Capehart, National Collegiate Athletic Association (NCAA)

Wednesday : 10:30 am - 11:30 am

This session will review current standards and new legislation adopted by the NCAA Division I and II academic governance committees. Come learn how these changes will impact NCAA Initial Eligibility, Transfer and Progress Toward Degree eligibility certifications. This session will also share best practices of the NCAA's Academic Performance Program data collection and submission.

Location: Room 345/346

Handout and Presentation Files Not Yet Available For This Session

Charting a Plan for Student Completion and Campus Efficiencies - Room 329

Presenters: Jennifer Chadwick, University of North Georgia; Michelle Eaton, University of North Georgia; Luke Kearney, Ad Astra

Wednesday : 10:30 am - 11:30 am

How can campuses improve student outcomes during this ongoing period of dwindling resources? navigating complex issues of program evaluations, cuts, and campus & system consolidations can be challenging. Learn how campuses are aligning existing academic resources- faculty, classroom space, and course offerings - to advance student completion, while increasing efficiencies campus-wide.

Location: Room 329

Handout and Presentation Files Not Yet Available For This Session

11:45 am - 12:45 pm

Closing Plenary: In Conversation with Madeleine Albright - Ballroom

Presenters: Madeleine Albright,

Wednesday : 11:45 am - 12:45 pm

In an up-close-and-personal format, former Secretary of State Madeleine Albright sits down for a candid discussion, sharing her perspective on the current state of world affairs and on the personalities who shape today's headlines. Audiences are given unprecedented access to one of the globe's most powerful, respected and vibrant women as Albright sheds light on challenges both personal and public.

Location: Ballroom

Handout and Presentation Files Not Yet Available For This Session