2014techtr Session Handouts

Sunday

8:00 am - 11:30 am

Effective Technology Solutions for Your Operation without Central IT Support - Ocean III-2853

Presenters: Susan Eveland, University of Oregon; Brian Lowery, University of Oregon

This workshop will focus on an array of technology solutions that require no (or very little) support from your central IT shops, but that can make a big impact on the productivity of your office and your staff and can also improve communication to and support and service for your constituencies.

Location: Ocean III

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8:00 am - 1:30 pm

The Registrar Forum @ Tech: Inputs and Outputs - Ocean II & IV-2856

Presenters: Thomas Black, Stanford University; Scott Owczarek, University of Wisconsin - Madison; Adrian Cornelius, University of Maryland College Park; Mary Beth Myers, Indiana University - Purdue University - Indianapolis

How does this wealth of technology add to (or diminish) the learning experience of our students. As Registrars, what is our role in this idea of "competency-based” learning, reverse-transfer, assessment and verification? What are the legislative and intellectual property implications? And, in the end, are we continuing to serve our students appropriately if we hand them the same old academic record we have provided for a hundred years? What are employers and graduate schools expecting?

Location: Ocean II & IV

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12:30 pm - 1:30 pm

Tools to Successfully Implement Electronic Transcript Exchange - Salon H-2789

Presenters: Doug Holmes, Ontario Universities' Application Centre; Monterey Sims, University of Phoenix

Have you been tasked with implementing electronic transcripts at your institution? Are you confused by the various options and need more information on getting started? This session will give you the tools to put some wind in your sails when it comes to implementing electronic transcript exchange.

Location: Salon H

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How Carnegie Mellon Modernized its Student Information System and Student Access Portal - Salon G-2815

Presenters: John Papinchak, Carnegie Mellon University; Joy Cavaliero, Carnegie Mellon University

Carnegie Mellon has been involved in a multi-year project during which we have modernized our legacy SIS and web applications for our campus community into our Student Services Suite (S3). We have improved our user interfaces while building on our legacy SIS and data base and working to create additional functionality for our students, administrators, advisors and faculty.

Location: Salon G

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Information Technology (IT) and Student Services Collaboration to Improve Student Success - Salon C-2834

Presenters: Karen Normandin, Kennebec Valley Community College; Christina Small, Kennebec Valley Community College

Kennebec Valley Community College (KVCC) improved delivery of student support services to impact student success with a strategy that integrates technology, statistical modeling, and student services. KVCC mastered the challenges of a multifaceted technology approach; including the importance of collaboration between Information Technoloyg (IT) staff and Student Services, and managing college-wide expectations and user by-in. The team applied data analytics to build a student risk model, and to determine benchmarks and measurability of changes in risk and success.

Location: Salon C

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All in CAPS: Class Automated Proposal System at UMass Amherst - Salon B-2841

Presenters: Patrick Sullivan, University of Massachusetts - Amherst; John Lenzi, University of Massachusetts - Amherst

The University of Massachusetts Amherst has implemented a new class scheduling bolt-on (Class Automated Proposal System - CAPS) that has streamlined the class scheduling process. CAPS enables academic departments to remotely request changes to the schedule in our SIS system (Oracle). It also allows the registrar's scheduling staff to accept those changes and update our SIS tables, thus removing additional data entry.

Location: Salon B

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Outcome Based Intake Model (OBIM): Improving Completion Through Better Onboarding of Students - Salon A-3035

Presenters: Steve Kappler, ACT, Inc.

Two-year institutions face many issues related to properly transitioning students into postsecondary education. ACT research has identified some issues in this process and charted a new intake process for two-year institutions. By looking at three key domains - academic skills, academic behavior, and interest alignment, postsecondary institutions can efficiently ensure that students get on a better path to navigate through postsecondary education and achieve workplace success.

Location: Salon A

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How the University of Pennsylvania Delivers World-Class Student Service and Enhanced Web Presence via "Ask Ben” - Salon D-3734

Presenters: Michelle Brown-Nevers, University of Pennsylvania

Are contacts to your office becoming unwieldy? Are you responding to the same questions? Do your students have difficulty navigating through your website? Come to this session and hear how the University of Pennsylvania's Office of Student Registration and Financial Services implemented a vendor solution and significantly reduced their call volume.

Location: Salon D

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3:30 pm - 5:00 pm

To Serve Authentically: The Challenge and Gifts of a Postmodern Generation - Caribbean Ballroom-2933

Presenters: Sanford Shugart, Valencia Community College

Our current college undergraduates represent the first generation of truly postmodern students. The culture in which they have been steeped differs in profound ways from anything we've experienced before. In particular, their views and assumptions about institutions are deeply skeptical of our motives. They also bring gifts to our colleges, if we know how to connect with them. Using music, stories, and poetry, Sandy Shugart, will lead a reflection on how to serve these students authentically.

Location: Caribbean Ballroom

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Monday

1:45 pm - 3:00 pm

Career Survival Guide: Tip #1: Handling Professional Conflict - Salon C-2781

Presenters: Dennis Cromwell, Indiana University - Bloomington; Jeffrey von Munkwitz-Smith, Boston University

Conflict is always the inevitable result of a highly diverse organization, which is exactly the type of organizationwe want to build. The session will present mechanisms to better handle professional conflict. The presenters will also draw on a small set of professional and academic literature to introduce key concepts and techniques in successfully handling conflict.

Location: Salon C

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Western Now Mobile App: Providing Enhanced Registrarial Services on a Mobile Platform - Salon G-2802

Presenters: Aman Dhinsa, Western University

The story of how Western University developed an ios application to provide enhanced Registrar Services on a mobile platform.

Location: Salon G

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Writing Across the Institutions Conference: Initiating a Dialogue about Transfer Student Success in Writing - Salon K-2833

Presenters: C.C. Hendricks, Appalachian State University

In this session, we will address the organization and success of the Writing Across the Curriculum program's Annual Writing Across the Institutions (WAI) Conference at Appalachian State University. We will discuss the rationale, mission, and research that inform this event, as well as the particular topics and speakers presented at previous WAI conferences. Since 2009, Appalachian's Writing Across the Curriculum Program has sponsored this conference to support community college faculty by providing them access to best practices in the teaching of writing, scholars from the field, and an opportunity to meet in conversation with other NC community college and Appalachian faculty. Our practice is based on our dedication to providing faculty development for schools in our state who are not able to offer this kind of support and to facilitating student transfer challenges by bringing faculty together to better understand those challenges.

Location: Salon K

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Leveraging CRM to Increase Search List Yield - Salon D-2840

Presenters: Genaro Balcazar, DePaul University; Arturo Chan-Yu, DePaul University

DePaul University takes a disciplined approach to get the highest ROI from their recruitment strategies. Learn how DePaul uses CRM to execute large Search projects without outsourcing to marketing partners. Their success with search lists yields 30% of their incoming class! DePaul builds on what works, including using data analytics and technology to manage the segmentation, communications, results tracking, and transformational processes that move students through the enrollment funnel.

Location: Salon D

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California Public Colleges and Universities' Web-based Repository of Articulation - Ocean I-2848

Presenters: Aurelia Long, University of California - Berkeley; Yoly Woo-Hoogenstyn, University of California, San Diego

ASSIST eases the transfer process by helping students to identify transferable courses needed to satisfy subject matter requirements for specific majors and general education at the receiving institution. It enables students to progress to the next level of instruction after transfer.

Location: Ocean I

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The Case for Electronic Transcripts: Current Practice and Costs - Salon H-2850

Presenters: Matt Hamill, NACUBO; Wendy Kilgore, AACRAO Consulting (AC); Rajeev Arora, Parchment, Inc.

In late spring Parchment partnered with NACUBO and AACRAO to conduct a study on the ROI of electronic transcript practices. This session will present the results of the study and encourage open discussion about the results and changes to practice needed to support the adoption of electronic transcript solutions.

Location: Salon H

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Student Planning Plays an Important Role in Graduation Initiatives and Student Success - Salon A-2867

Presenters: Robert Strazzarino, College Scheduler LLC

More and more institutions are striving to raise graduation rates and increase service to their students. With the common goal of helping students complete the college educations that prepare them for the real world. Robert Strazzarino, CEO/Founder of College Scheduler LLC will speak of the programs in place to support students achieving this goal.College Scheduler provides a web-based schedule planner for use by students & advisors.

Location: Salon A

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Tackling Course Demand Head-On: How a Fully Impacted University is Meeting the Challenge - Salon B-3021

Presenters: Helen Bailey, California Polytechnic State University-San Luis Obispo

This session focuses on how Cal Poly San Luis Obispo tackled course demand analysis, and presents suggestions on how to implement a system where future course demand is obtained using the degree audit, degree flowcharts, and student input. We will also discuss how we obtained buy-in from administration and faculty before we embarked on this project and as we went along, in order to ensure its success.

Location: Salon B

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Reverse Transfer - Ocean III-3026

Presenters: Frank Yanchak, Franklin University

This session will include an overview of the Ohio Reverse Transfer Model and how Franklin University is working together with Community College partners. Come learn steps taken with helping students realize they may have already obtained that Associate Degree.

Location: Ocean III

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Dynamic Data Models, Modularity, and Agile Development in Student Systems - Salon B-2754

Presenters: Jerald Bracken, Brigham Young University

One of the biggest advances in software development has come from a radical rethinking of the way we approach software development projects. This impact is independent from and even swamps the impact of most other technologies. Unfortunately, little of this rethinking has made its way into the development of student systems. This session will explore how to build Dynamic Data Models, implement Modularity and leverage Agile software development.

Location: Salon B

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Full-Year Registration and Transfer Students: It Can Be Done! - Ocean III-2756

Presenters: Steven Shablin, Oakland University

Come learn how one Michigan university implemented full-year registration. Full-year registration provides students the opportunity to register for three concurrent semester of classes. Oakland University will present lessons learned and full-year registration implementation plans. You will gain the tools and strategies to make this exciting student-service initiative happen at your institution

Location: Ocean III

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How to Assess and Measure a Schedule Using a Qualitative-Quantitative (QUAL-QUAN) Mixed Approach with Basic Analytical Tools - Salon K-2760

Presenters: Jean Abi Saab, American University of Beirut

Discover how to unlock the intelligence in your scheduling and resource management data. Some great examples of quantitative data analysis will be shared while discussing the more qualitative issues of what make a good timetable. A good schedule is subjective and can change from one institution to another; nevertheless a comparative analysis is worthwhile and highly informative. We don't necessarily conclude what makes for a good or a bad schedule -- but the results do make for an interesting discussion.

Location: Salon K

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From OMG! to CRM: The Role Technology Plays in a One-Stop-Shop - Ocean II-2817

Presenters: Tania Schmidt, Winona State University; Paul Stern, Winona State University

This session will provide insights into the role technology plays in institutions providing "One Stop" types customer service within integrated academic service settings. Discussion will focus on what types of questions to ask in selecting technologies, how to leverage these technologies, and manners to set up continued JIT improvement and evolution within an integrated academic service shop. We look forward to Q&A throughout the presentation.

Location: Ocean II

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Exploring the Waters of Transfer Recruitment - Salon A-2824

Presenters: Kristin Smigielski, University of Illinois at Urbana-Champaign

Have you been given the task to increase transfer recruitment efforts on your campus? Do you feel like you need some new recruitment ideas? This session will present and discuss transfer recruitment efforts that the University of Illinois has put into place over the past several years. Transfer recruitment can mean more than just attending college fairs.Come prepared to learn about the transfer recruitment activities, including online resources, that our campus has put in place.

Location: Salon A

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Using SharePoint 2007 to Create Workflows with Limited Resources - Salon H-2832

Presenters: Jill Pierson, American Intercontinental University - Online; Susan Samkari-Worman, American InterContinental University

Participants will be introduced to the SharePoint workflow system utilized by the University Registrar Department at AIU. A dedicated focus will be placed on how average technology users were able to implement a variety of workflows. Participants will be presented with the improvements achieved by utilizing SharePoint Workflow in department's daily operations and interdepartmental communication.

Location: Salon H

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Integrating Predictive Analytics into an Admissions Office - Ocean I-2839

Presenters: Meagan Senesac, Indiana University - Purdue University - Indianapolis

This session offers a high level overview of one Admission's office path to creating a predictive enrollment model to better determine class size and increase efficiency in recruiting. Successes and failures developing a model with and without assistance of predictive modeling software will be reviewed. Data integrity and collection, variables used, and integration of results into business processes will be discussed.

Location: Ocean I

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Changing the Transfer Culture at a Small, Private Liberal Arts Institution: Lessons Learned and Best Practices - Salon C-2846

Presenters: Amy Grosso, Southwestern University; Kim Murphy, Southwestern University

The transfer population has increased drastically at Southwestern University, a small liberal arts university in Texas, the last few years. Many factors have contributed to the increase including a partnership with a local community college and intentionality in changing the culture of the campus to include transfer students. Also the rise of transfer students on campus has assisted in structural changes on campus such as merging the Center for Academic Success and the Registrar.

Location: Salon C

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How to Leverage Content and Your SIS to Maximize Student Success - Salon D-3036

Presenters: Alisa Buck, Columbia College; Marylou O'Donnell-Rundlett, Boston University

Hear directly from other institutions how they integrate enterprise content management (ECM) technology with their student information system. The result? The strongest business processes that support increased operational effectiveness and provide exemplary student service. You'll learn how schools automate forms processing and deliver real-time document checklist and decision updates to the SIS in Admissions, Financial Aid, and transcript processing.

Location: Salon D

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Introduction to Load Testing Web Applications in the Cloud: Tools to Help You Simulate Student Traffic on Your Software and Systems - Salon G-3121

Presenters: Robert Strazzarino, College Scheduler LLC

Learn how to simulate traffic on your web based applications using the latest load testing tools in the cloud! This session will do a deep dive into setting up load tests and simulating web traffic for your own applications. Topics will include load test design (for example, simulate 5,000 unique users over a two minute period), load testing tools (cloud based services where you can "rent" a load testing server), and of course real life examples and results with code samples.

Location: Salon G

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All Online Catalogs are Not Created Equal - Salon J-3126

Presenters: Joe Jolesch, Digital Architecture; Gina Monaghan, Digital Architecture

There's a reason why schools encounter difficulty using page-based Web content management systems to present their online catalogs. Learn how a data driven, relational system provides greater ease of use, eliminates errors, delivers shorter implementations and enables faster catalog production cycles.

Location: Salon J

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8:00 am - 9:15 am

Essentials of Transfer Marketing and Outreach: DIY Strategies to Promote Transfer Opportunities Without Breaking the Bank - Salon A-2769

Presenters: Erin Woodell, Arizona Board of Regents - AZTransfer

An external evaluation of Arizona's statewide transfer system revealed that not enough students knew of the transfer opportunities and resources available to them. In this session you will learn the strategies and tactics used in a statewide marketing and outreach plan that increased traffic to Arizona's transfer e-advising website and the number of transfers the state's public universities. You will learn how to implement these strategies even in a small office on a shoestring budget.

Location: Salon A

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Using Data to Develop a Strategic Plan for Classroom Supply and Management - Salon B-2772

Presenters: Jack Miner, The Ohio State University

Ohio State used historic data and modeling to develop a strategic plan for classroom space maintenance and growth. We used historic course offering data to predict the number, size, and type of classrooms needed. This information informed the university's master plan, addressed local vs central classroom ownership issues, solved prime time scheduling "bottlenecks", and provided space utilization guidance. This session will review how Ohio State developed and uses the plan to guide decisions.

Location: Salon B

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Advising Records: A Consolidated Environment for the Practice of Academic Advising - Ocean III-2775

Presenters: James Murray, Indiana University - UITS

Academic Advising is a class name for a wide number of activities that support student success in varying ways. The Advising Records system (AdRx) is an environment that brings together multiple data points including student records, student contact history, risk data, career services and other information, in such a way that academic advisors can do all their work through this one center. Content on the screens are locally customizable to support different roles and needs.

Location: Ocean III

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Jump Start Appalachian: Smoothing the Transition from Community College - Salon D-2780

Presenters: Phil Lewis, Appalachian State University

Jump Start Appalachian is a transition program implemented to enhance transfer student retention and completion through collaboration with key community college partners and targeted campus programming. The program incorporates many of the best practices highlighted in the literature, and provides opportunities for students to become familiar with the Appalachian campus, and to meet Appalachian faculty, staff and students before they transfer.

Location: Salon D

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Case Studies: Electronic Data Lifecycle from Application to Enrollment - Salon J-2787

Presenters: Tuan Anh Do, San Francisco State University; Matt Bemis, University of Southern California

A presentation on the Electronic Data Lifecycle from application to Enrollment.

Location: Salon J

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Say it with YouTube Tutorials - Ocean II-2823

Presenters: Charlene Hulsebus, Iowa State University; Eric Merten, Iowa State University

Let's face it, nobody reads manuals. If you want to know how to do something, you search for a video on YouTube. With that in mind, the Admissions and the Registrar offices at Iowa State University have established a tutorial channel on YouTube to provide a repository of tutorials for processes for students, faculty and staff. Tutorials for faculty/staff include: submitting grades and editing the catalog. Tutorials for students include: making schedule changes and how to find their final exam. Learn how Iowa State created a video tutorial library as well as their suggestions for best practice ideas.

Location: Ocean II

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Return on Investment: Contrary to Popular Belief, MOOCs are Not Free - Salon H-2825

Presenters: Marie Valentin, Texas A&M University

The primary purpose of this session is to examine the financial implications of the providers of MOOCs and to examine how and where financial gains are being felt. The research methods employed include a thorough review of literature published in referred journals on MOOCs. The findings of the review of literature have revealed the profitability potential for platform providers, publishers, colleges and universities, as well as test taking centers.

Location: Salon H

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Combining Efforts: Reconciling Admission and Registrar Policy to Optimize Credit Evaluation and Workflow - Ocean I-2831

Presenters: Channon Rosencrans, University of the Pacific; Jerred Thompson, University of the Pacific

This session will explore how and why University of the Pacific's Office of Admission and Registrar collaborated to improve the transfer admission process. In doing so, we created a standardized workflow for credit evaluation. We will explain problems we've encountered and how to help you avoid them. We'll also highlight our victories and how to help you achieve your own.

Location: Ocean I

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Interventions to Promote Community College Transfer Students' Success in a Four-Year, Online University - Salon K-2844

Presenters: Alexandra List, University of Maryland University College; Denise Nadasen, University of Maryland University College

We present findings on the effectiveness of two interventions aimed at promoting community college students' success when transferring to a four-year primarily online university. A Resource Checklist was created to orient new students to available resources. A College Success Mentoring Program was developed to pair community college transfer students with peer mentors, who transferred from their same community college; mentors provide social and academic support to new students.

Location: Salon K

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eTranscript Exchange: Turning Credentials Into Opportunities - Salon G-2905

Presenters: Matthew Pittinsky, Parchment, Inc.

Thousands of high schools and postsecondary institutions are sending and receiving transcripts electronically. It just makes sense to enjoy the tracking, communication, and enhanced security that Parchment's patented PDF technology and Exchange Platform can bring. Save up to 85% of the time you spend processing transcripts, and gain 100% peace of mind for you and your students by adopting a platform that will support your credential needs today and in the future.

Location: Salon G

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Building Course Schedules More Efficiently - Salon C-3092

Presenters: Pierre Guay, Infosilem, Inc.

Infosilem offers a unique scheduling solution that allows academic departments to contribute to the planning and production of the master course schedule, while providing the central scheduling office with robust algorithms to deliver a balanced schedule. Attend this session and learn about the latest innovation in course scheduling.

Location: Salon C

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10:00 am - 11:15 am

What Is New At Kuali Student - Salon J-2716

Presenters: Richard Skeel, Kuali Student

Kuali Student is a community-source Student Information System that is already live at several institutions. Designed by higher educational institutions for higher educational institutions, KS provides leading edge design concepts without the cost and complexity of a traditional ERP. Come see the new functionality Kuali Student has developed.

Location: Salon J

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Utilizing Personalized Text Messages to Promote College Access, Matriculation, and Completion - Salon H-2762

Presenters: Jessica Kennedy, West Virginia Higher Education Policy Commission; Adam Green, West Virginia Higher Education Policy Commission

WV has launched a new service to help students prepare for and succeed in college — college counseling by text message. The pilot project, funded by the Kresge Foundation, "nudges” students to complete key college tasks, such as completing the FAFSA or connecting with academic advisors. The system also increases students' access to college-planning help by allowing them to text college counselors. This session will provide an overview of WV's model and outline strategies for implementation.

Location: Salon H

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The 5 Stages of Reverse Transfer: The Missouri Way - Salon A-2765

Presenters: Dixie Williams, Missouri State University; Brenda Selman, University of Missouri-Columbia; Melissa Hattman, University of Missouri - St Louis; Lawrence Westermeyer, University of Missouri - St. Louis

In 2012 Missouri lawmakers passed House Bill 1042 that required the development of Missouri Reverse Transfer (MRT). A diverse steering committee of HE professionals was formed to develop the policy and implementation. This presentation will take you through the process of bringing a state on board with reverse transfer and where Missouri is today. Added bonus is information on Missouri's role in the national conversation on reverse transfer data exchange with National Student Clearinghouse.

Location: Salon A

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Diploma Mills: A Billion Dollar Industry - Ocean I-2774

Presenters: Dale Gough, AACRAO - American Association of Collegiate Registrars and Admissions Officers

It is estimated that Diploma Mills are a Billion Dollar industry. Has your institution been fooled by an applicant with phony credentials?

Location: Ocean I

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How to Create a Campus Conversation about Transfer Student Success: The Transfer Symposium - Salon K-2792

Presenters: Susan Davies, Appalachian State University; Jane Rex, Appalachian State University; Neva Specht, Appalachian State University

As transfer student enrollment grows on our campuses, the creation of an institution-wide vision for transfer students becomes more important to ensure transfer student success. Appalachian State University hosted a Transfer Symposium in September, 2013 for more than 200 faculty and staff to learn about our transfer students (i.e., demographics), understand why transfer students are important, and to learn how we can best serve transfer students both inside and outside of the classroom. Participants at the Symposium developed new programming and curricula that have already been implemented on our campus, and plans are underway for Transfer Symposium 2014.

Location: Salon K

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Data, Data, and More Data: A Business Intelligence Approach - Ocean II-2842

Presenters: Guangming Du, University of Iowa; Tom Kruckeberg, University of Iowa; Larry Lockwood, University of Iowa

The University of Iowa is in the process of implementing an institutional wide Business Intelligence solution to meet the increasingly challenging data requests. The campus demands a solution that offers in-depth analysis of institutional performance, enables fast and better decision making, and facilitates quick response to opportunities and threats. The UI has decided on a Business Intelligence solution that will rely heavily on the data cube technology.

Location: Ocean II

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Implementation of an Early Alert and Advising Management System: Evidence of Improving Student Success - Ocean III-2843

Presenters: Alfredo Estrada, City Colleges of Chicago - District Office; Anne Brennan, City Colleges of Chicago - District Office

The third largest community college system -- City Colleges of Chicago (CCC) -- successfully implemented an Early Alert and Student Advising Support system in Fall 2012. The system is now being used by students, advisors, faculty, and tutors at each of the 7 campuses. This session will describe the keys to successfully implementing an Early Alert System, and provide evidence of Improved Student Outcomes.

Location: Ocean III

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How to Use Dashboards to Reflect Space (Classrooms/Laboratory) Utilization - Salon B-2866

Presenters: Don Swinson, The University of Texas of San Antonio

The University of Texas at San Antonio (UTSA) Classroom Scheduling uses dashboards to reflect classroom utilization data in a concise format. Historically, Classroom Scheduling used Crystal Reports and PowerPoint to reflect classroom utilization. However, these reports and presentations were rapidly filed away. By converting these reports and presentations by using a more visual medium, Dashboards, more positive outcomes were achieved.

Location: Salon B

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Building Strong Business Relationships for a Healthier Office Environment - Salon C-2901

Presenters: Mark Hommerding, Lifetouch Special Events

How can you better lead your office or interact with those around you? A lifelong practitioner of "people skills" will share insights, ideas and strategies on how to make a project, meeting or work place more successful, pleasant and more positive overall.

Location: Salon C

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Transfer + Technology = Transferology - Salon G-3124

Presenters: Troy Holaday, CollegeSource, Inc.

Transferology is a national network from CollegeSource that complements TES, the Transfer Evaluation System, by allowing students from anywhere to enter coursework and exams from various sources and see how those credits might transfer to any school in the Transferology network in seconds.

Location: Salon G

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Military Students and Your Institution - Salon D-3461

Presenters: Seth Kamen, SMK Consulting Group

This conversation will focus on how your institution can best meet the needs of active-duty service members, veterans and their family members. Topics of discussion may include recruitment and admissions, student and support services, and retention and graduation. Attendees are encouraged to bring examples from their own institutions.

Location: Salon D

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11:30 am - 1:30 pm

Credit Hours, Credentials, and Competencies! Are we Creating New Currencies for Communicating the College Curriculum to our Colleagues in Commerce and aCademe? - Caribbean Ballroom-3094

Presenters: Thomas Black, Stanford University; Matthew Pittinsky, Parchment, Inc.

A distinguished panel of experts will delineate the issues, prognosticate on the future, and discuss how potential changes may affect those who administer, secure, consume, and interpret academic records.

Location: Caribbean Ballroom

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3:45 pm - 5:00 pm

The 21st Century Student - Salon C-2656

Presenters: Tzong Chang, DePaul University; Cynthia Delgadillo, DePaul University

DePaul University has a diverse student population and has created targeted recruitment strategies for the various populations. With the help of the organizational structure and support of external community partners the focus on target populations within admission has shifted. This session will cover the importance of marketing to specific student populations, admission policies, recruitment strategies, and developing partnerships within and outside of the university.

Location: Salon C

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Bridging the Gap: A Strategic Recruitment and Retention Plan for Transfer Students - Ocean III-2729

Presenters: Julio Vargas-Essex, Metropolitan State University

This presentation will guide attendees through role of Enrollment Management in the recruitment and retention of both on-campus and online students for an institution. This session will share strategies for implementing practical tactics and measurements to improve overall persistence of transfer students within their first academic year. Participants will identify strengths and challenges that their own institution faces in serving transfer students, as well as national trends influencing the overall student experience.

Location: Ocean III

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Beyond SIS: Creating Governance Frameworks for Promoting Data Resource Management and Organizational Effectiveness - Salon H-2767

Presenters: Scott TerMeer, Michigan State University; Nicole Rovig, Michigan State University

Whether your institution is preparing to implement a new Student Information System (SIS), conducting a major upgrade, or is considered to be in steady state, a critical success factor for Enrollment Services units such as Admissions, Financial Aid, and Registrar is to create frameworks for promoting clarity, consistency, and effectiveness across systems and processes.

Location: Salon H

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The AACRAO EDGE: An Online Tool for International Admissions and Transfer Credit - Salon A-2773

Presenters: Dale Gough, AACRAO - American Association of Collegiate Registrars and Admissions Officers

AACRAO EDGE is a web-based resource on 231 educational systems which presents the most complete and up-to-date information on 231 educational systems.

Location: Salon A

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Leveraging Systems, Servers, Vendors, and Standards to Innovate, Automate, and Improve Student Services - Ocean II-2777

Presenters: W Matthew Bemis, University of Southern California

This presentation provides an overview of how USC successfully partnered with its service providers to enhance services provided to our students. The presentation also highlights how USC has leveraged its internal systems and web services to automate many high volume, time sensitive processing operations critical to student services delivery.

Location: Ocean II

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PDF Transcript Recommendations & Best Practices - Salon B-2788

Presenters: Susan Reyes, San Diego State University; Susan Dorsey, University of Colorado-Boulder

Are you thinking about or using PDF transcripts in any way (sending or receiving). We will give some tips to make your implementation easier.

Location: Salon B

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Event and Exam Attendance Made Easy Using Mobile Devices - Salon K-2822

Presenters: Wendy Norman, University of Toronto Mississauga; Cesar Mejia, University of Toronto Mississauga

Event and Exam Attendance using mobile technology such as devices running Android or iOS to facilitate attendance gathering needs without the use and risks associated with a paper process. Taking attendance is now non-obtrusive, more secure, protects privacy, more accurate and is much more efficient than previous methods.

Location: Salon K

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Find Out Why Over 100 institutions Have Already Chosen College Scheduler to Ease Registration and Hit Enrollment Goals - Salon J-2868

Presenters: Robert Strazzarino, College Scheduler LLC

More and more institutions are striving to raise graduation rates and increase service to their students. With the common goal of helping students complete the college educations that prepare them for the real world. Robert Strazzarino, CEO/Founder of College Scheduler LLC will speak of the programs in place to support students achieving this goal.

Location: Salon J

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Fixing Course Scheduling Headaches: Building and Validating Your Course Offerings - Salon G-2869

Presenters: Lee Brintle , Leepfrog Technologies; Greg Soare, Leepfrog Technologies

CourseLeaf Offering Builder (WEN) lets departments plan and coordinate offerings while working within the school's scheduling rules to utilize resources effectively. Allow prime time distribution, balance "light” time slots, and enforce accurate class enrollment for student success. Visualize and Validate your way to a successful plan with CourseLeaf WEN!

Location: Salon G

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eTranscript Panel Discussion: One Small Change to Revolutionize your Registrar and Admissions Office - Salon D-3037

Presenters: Bart Quinet, Vanderbilt University; Michael Lorenz, Kaplan University; Gary deCastro, NCAA Eligibility Center

Adopting eTranscripts as the main method for sending and receiving transcripts has revolutionized the way these registrars and admissions officers manage their offices. Join this session for a panel discussion about the best ways to adopt and enjoy the benefits of eTranscripts. A broad spectrum of viewpoints, including Vanderbilt, the NCAA, and Kaplan University. Join the interactive discussion!

Location: Salon D

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Understanding and Making the Most of Document Imaging and Management - Ocean I-3060

Presenters: Tom Green, AACRAO

Getting rid of paper files means selecting and using a document imaging and document management solution. This session is designed to help college and university personnel understand what the technology is and can do, as well as to describe effective practices to leverage this investment. The first part of the session will provide an overview of document imaging and management solutions. It includes an overview of imaging, indexing and workflow automation. The differences between solutions that allow documents to be linked to student records in the SIS and those that stand alone will be discussed. Will your imaging system revolutionize the way people in your institution perform their work or will it be a very expensive digital file cabinet? The second part of the session is designed to help institutions understand how to leverage their investments by marrying good practices with the features of imaging technology. Business process mapping examples will be shown to demonstrate the before and after processes of institutions that have made the leap away from paper and into digital information management.

Location: Ocean I

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5:00 pm - 6:00 pm

Kuali Student Round Table - Salon H-2768

Presenters: Richard Skeel, Kuali Student

Come have an open conversation about Kuali Student, what makes us different and how a community source project really works.

Location: Salon H

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Providing Point-and-Click Reports with Flexible and Secure Data Access Through Your Single Sign-On Web Portal - Ocean II-2779

Presenters: Kenneth Foshee, University of Alabama

This session will explore how The University of Alabama has been able to leverage an end user's coding structure within the student information system to deliver point-and-click secured, limited data reports. By embedding reports within our single sign-on portal we are able grant access to student and class data where access is controlled by the functional areas without processing individual security requests to setup each user within the reporting software.

Location: Ocean II

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Roundtable Discussion for Admissions Professionals - Ocean III-2847

Presenters: David Sundine, University of Washington

Have you ever wondered, "What do other admissions offices do about _____?” This is your opportunity to ask those questions of your colleagues and to share your own best practices. Bring your questions about transfer admissions, transfer credit evaluation and/or transfer recruitment and outreach. Or just listen and learn.

Location: Ocean III

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EDX: Electronic Exchange of Student Records Roundtable - Salon J-3023

Presenters: Monterey Sims, University of Phoenix; Doug Holmes, Ontario Universities' Application Centre

Round Table with AACRAO Speede Committee open all transfer and tech conference attendees! Please come join the electronic transcript exchange discussion. Ask questions and share ideas.

Location: Salon J

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Transfer Credit Evaluation Roundtable - Salon G-3032

Presenters: Lee Furbeck, Cleveland State University

Is it your responsibility to determine the appropriateness of transfer coursework and to evaluate transfer credit for application to degree requirements? Engage in this discussion about best practices regarding transfer credit and how to best serve students in your institution.

Location: Salon G

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Imaging Round Table - Ocean I-3054

Presenters: Marylou O'Donnell-Rundlett, Boston University

Round Table open all transfer and tech conference attendees! Please come join the Imaging discussion. Ask questions and share ideas.

Location: Ocean I

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Data Breaches and Information Disclosures - Roundtable Discussion - Salon K-3059

Presenters: Mark McConahay, Indiana University - Bloomington; Adrian Cornelius, University of Maryland College Park

They certainly make news and we work in fear of the inevitiable. If you have responsibiliteis that include the guardianship of electroinc student records, must deal with the security and, perhaps, the aftermath of a data breach or disclosure of some scale, please join this round table and share your experiences, fears, practices and solutions.

Location: Salon K

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Save Time and Money Using Address Verification in your SIS or CRM with CLEAN_Address - Salon D-3388

Presenters: Kevin Runner, Runner Technologies, Inc.

Increase student enrollment and improve the quality of existing students data using CLEAN_Address. CLEAN_Address verifies, standardizes and cleanses your student and alumni postal addresses with real-time and batch processing in your SIS or CRM. Find out how to improve staff productivity and eliminate unnecessary costs associated with inaccurate address data. You will learn: How to recognize and avoid address entry mistakes & How to save money implementing address accuracy best practices.

Location: Salon D

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Tuesday

8:00 am - 9:00 am

Creating an Effective Transfer Recruitment Communication Plan - Salon K-2657

Presenters: Lee Furbeck, Cleveland State University

Are your recruitment communications to transfers a mirror image of your freshman plan? If so, you aren't communicating as effectively to transfers as you could be. Come to this session to discuss how to reach this audience with the right message at the right time. Attendees are invited to bring samples of their transfer communications to share.

Location: Salon K

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Partnerships, Pathways and Programming - Salon G-2851

Presenters: Ava Nienaber, Northern Kentucky University; Mary Lepper, Northern Kentucky University

This session will review Kentucky Legislation of House Bill 160 and it's impact to the state of Kentucky and the development of community college partnerships, pathways and programming to support this legislation.

Location: Salon G

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Student Persistence and Campus-Based Financial Aid: Policy, Data, and Technology and How They Come Together - Caribbean Ballroom-2952

Presenters: Don Hossler, Indiana University - Bloomington

This session will examine how institutions and enrollment management organizations are working synergistically with offices including registration and records, financial aid, and technology units (within or outside of enrollment management organizations) to achieve institutional goals.TBD

Location: Caribbean Ballroom

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Building Networks: Gator Engineering @ SFC Program, A Collaborative Florida Effort - Ocean III-3031

Presenters: Diana Hull, University of Florida

This session will explore how and why University of the Pacific's Office of Admission and Registrar collaborated to improve the transfer admission process. In doing so, we created a standardized workflow for credit evaluation. We will explain problems we've encountered and how to help you avoid them. We'll also highlight our victories and how to help you achieve your own.

Location: Ocean III

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Credit for What They Know: Increasing Adult Student Degree Completion Rates - Ocean II-3466

Presenters: Scott Campbell, The Council for Adult & Experiential Learning

Given the strong national focus on making college more affordable and promoting degree completion, the time is right for enhancing student access to Prior Learning Assessment (PLA). PLA is the process by which an individual's learning from life and work experience is evaluated for the purpose of granting college credit.

Location: Ocean II

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Statewide Articulation Agreement Policy Impact on University Admissions Counselors - Ocean I-3779

Presenters: Angela Payne, Meridian Community College; James Maddirala, Jackson State University Executive PhD Program

This session examines the findings of a recent study to understand the narratives of public university admission counselors who are responsible for facilitating the transfer admissions process of community college transfer students and relating to them the policy's benefits.

Location: Ocean I

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9:15 am - 10:15 am

NCAA Transfer Eligibility Certification: Foundational Principles and Best Practices - Salon K-2731

Presenters: Andrew Cardamone, National Collegiate Athletics Association (NCAA)

This session will provide an entry-level overview of Division I and Division II Academic Certification and two-year four-year college transfers. In this session attendees will learn to identify fundamental legislation, apply the legislation to basic factual scenarios and analyze potential issues when certifying academic eligibility and evaluating transfer eligibility.

Location: Salon K

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How to Recommend the Transfer Option to First-Year Students: UNCW's Teal Track Program - Salon G-2776

Presenters: Thomas Tascone, UNC Wilmington

The University of North Carolina Wilmington has created a unique program called the "Teal Track" program. This program gives first-year counselors the ability to decision applications for "recommended transfer," enabling the transfer admissions unit to cultivate these students by encouraging them to join the Teal Track program. Once in this program, they receive personalized interaction with our transfer admissions staff to prepare them to be competitive for transfer admission.

Location: Salon G

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Growing Together: Forging a Successful Two-Year/Four-Year Partnership - Ocean I-2794

Presenters: Donald Simpson, Missouri State University; Matthew Simpson, Ozarks Technical Community College

Missouri State University (MSU) and Ozarks Technical Community College (OTC), both located in Springfield, have enjoyed a good working relationship since OTC opened in 1991. Their combined enrollment has grown by 17,000 students and 20% of current MSU undergraduates either transferred or earned credit from OTC. The presenters will discuss cooperation between the two institutions and share several examples of the results.

Location: Ocean I

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Graduation Tracking Implementation - Salon D-2814

Presenters: Cassandra Heavrin, University of Houston - University Park

With little customization, UH implemented Graduation Tracking across five careers: Graduate, Law, Optometry, Pharmacy, Undergraduate; and across twelve colleges in less than an academic year. Spring 2013, we audited our largest graduation applicant cohort to date (5240 applicants) with a paperless mantra. We will share our success, challenges where we plan to go from here, and our perspective one year later.

Location: Salon D

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Integrating Your Curricular and Catalog Process with CourseLeaf's Powerful, Intuitive Online Process - Salon J-2870

Presenters: Lee Brintle, Leepfrog Technologies; Greg Soare, Leepfrog Technologies

CourseLeaf Curriculum and Catalog Management Software revolutionizes the modification and publication of courses and programs. Dynamic web-based forms replicate your institution's data requirements and business practices and identify affected departments.The built-in workflow assures that approval paths are defined and tracked and that constituents are in the know about curriculum proposals.

Location: Salon J

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Stop Dreaming and Make eTranscripts and CeDiplomas a Reality on Your Campus! - Salon C-2883

Presenters: Corey Wahl, Colorado School of Mines

Come and learn the nuts and bolts of what your institution needs to plan and craft and end to end electronic transcripts solution. Also, come discover the new and exciting world of electronic PDF diplomas!

Location: Salon C

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New Research on Mobile Student Completion Rates from the National Student Clearinghouse - Salon H-3043

Presenters: Doug Shapiro, National Student Clearinghouse Research Center

Transfer, swirl, mobility, concurrent enrollment -- call it what you will, but students today are more likely than ever to attend multiple institutions on the way to their first degree. Yet most policy, accountability, and performance metrics still cling to single-institution graduation rate formulas. Learn about the latest research on completion rates for mobile students, and how new results from the Clearinghouse Research Center can help you better serve your mobile students.

Location: Salon H

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FERPA and Reverse Transfer: Making it Work - Ocean III-3069

Presenters: LeRoy Rooker, AACRAO - American Association of Collegiate Registrars and Admissions Officers; E. Michelle Blackwell, The University of North Carolina

Learn how North Carolina and other states are implementing their reverse transfer programs and the importance of how you present the information to the student.

Location: Ocean III

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How the University of Pennsylvania Delivers World-Class Student Service and Enhanced Web Presence via "Ask Ben” - Ocean II-3735

Presenters: Michelle Brown-Nevers, University of Pennsylvania

Are contacts to your office becoming unwieldy? Are you responding to the same questions? Do your students have difficulty navigating through your website? Come to this session and hear how the University of Pennsylvania's Office of Student Registration and Financial Services implemented a vendor solution and significantly reduced their telephone volume.

Location: Ocean II

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9:15 am - 11:30 am

The Functional to Technical Overview of Implementing Electronic Data Exchange - Salon B-2786

Presenters: Doug Holmes, Ontario Universities' Application Centre; Tuan Anh Do, San Francisco State University; Jerald Bracken, Brigham Young University

A walk through of the process behind XML/EDI Implementation.

Location: Salon B

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10:30 am - 11:30 am

Change Management in the Registrar's Office - Ocean II-2793

Presenters: April Hay, Indiana State University; Kevin Smith, Indiana State University

Learn how Indiana State University restructured its Registrar's office to prepare for greater use and inclusion of technology. In a little over two years time, some highlights include: ImageNow conversion, implementation of pre-requisite checking, FormFusion for transcript envelopes and enrollment verification, AdAstra Scheduler implementation, automating transcripts with Parchment, DegreeWorks implementation, Banner Worfkflow implementation, online FERPA training, and Talisma integration.

Location: Ocean II

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How Do I Know You Are Who You Say You Are? - Salon D-3053

Presenters: Mark McConahay, Indiana University - Bloomington; Mary Beth Myers, Indiana University - Purdue University - Indianapolis; Ann West, Michigan Tech/Internet2

Student Authentication - how do you verify the student taking a class or needing a service is the correct student? It was easier when transactions were in person. With increasing levels of remote access and delivery, authentication challenges grow. Join us as we discuss options and consider reasonable best practices for three authentication scenarios: brick and mortar classes, online classes/service delivery, and former student authentication for those needing University services.

Location: Salon D

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Effecting Sensible Change in Transfer and Articulation at the State-Level —in a Hurry! - Caribbean Ballroom-3093

Presenters: Jan Ignash, State University System of Florida Board of Governors

This session will present recent state-level legislation and policies addressing articulation and transfer—with remarks about positive outcomes and cautions about unintended consequences.

Location: Caribbean Ballroom

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The Transcript Revolution - Salon A-3477

Presenters: Adriene Doray-Franklin, National Student Clearinghouse; Doug Falk, National Student Clearinghouse; Rob Fitzgerald, Brown University; Kerri Koteskey, University of Great Falls; Mark Jones, Ellucian

Don't let the transcript revolution start without you! A panel of your peers and education technology leaders will share implementation experiences and real benefits of the revolutionary eTranscripts solution. Learn how delivering academic credentials in MINUTES to those who need them has become the bar for measuring all other services.

Location: Salon A

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1:00 pm - 5:30 pm

Registrar 101 & FERPA Workshop Day 1 - Key West/Palm Beach-2935

Presenters: LeRoy Rooker, AACRAO - American Association of Collegiate Registrars and Admissions Officers; Glenn Munson, Rhodes College

This workshop is for those new to the profession and will address many of the "what” and "how” questions that make up the work of the registrar's office. A significant portion of the workshop will focus on understanding and applying FERPA. Attendees will leave the workshop with a greater understanding of the depth and breadth of the work of the registrar, where to find information and answers, and a solid network of professional colleagues.

Location: Key West/Palm Beach

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Wednesday

8:30 am - 5:00 pm

Registrar 101 & FERPA Workshop Day 2 - Key West/Palm Beach-2936

Presenters: LeRoy Rooker, AACRAO - American Association of Collegiate Registrars and Admissions Officers; Glenn Munson, Rhodes College

This workshop is for those new to the profession and will address many of the "what” and "how” questions that make up the work of the registrar's office. A significant portion of the workshop will focus on understanding and applying FERPA. Attendees will leave the workshop with a greater understanding of the depth and breadth of the work of the registrar, where to find information and answers, and a solid network of professional colleagues.

Location: Key West/Palm Beach

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