2017 Tech and Transfer Session Handouts

Saturday

8:30 am - 5:00 pm

Registrar 101 & FERPA Workshop - Edgewood

Presenters: Doug McKenna, American University; LeRoy Rooker, AACRAO - American Association of Collegiate Registrars and Admissions Officers; Daniel Weber, Northeastern Illinois University

Saturday : 8:30 am - 5:00 pm

This workshop is for those new to the profession and will address many of the "what” and "how” questions that make up the work of the registrar. A significant portion of the workshop will focus on understanding and applying FERPA. Attendees will leave the workshop with a greater understanding of the depth and breadth of the work of the registrar, where to find information and answers, and a solid network of professional colleagues.

Location: Edgewood

Handout and Presentation Files Not Yet Available For This Session

Sunday

7:30 am - 3:30 pm

IPEDS Workshop - Bacchus/Iris/Muses

Presenters: Meg Andraza, Association for Institutional Research

Sunday : 7:30 am - 3:30 pm

This workshop is provided at NO CHARGE to participants. Registration is limited to 45 participants and workshop seats are allocated on a first-come, first-served basis.

Location: Bacchus/Iris/Muses

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8:00 am - 11:30 am

Registrar 101 & FERPA Workshop - Edgewood

Presenters: Doug McKenna, American University; LeRoy Rooker, AACRAO - American Association of Collegiate Registrars and Admissions Officers; Daniel Weber, Northeastern Illinois University

Sunday : 8:00 am - 11:30 am

This workshop is for those new to the profession and will address many of the "what” and "how” questions that make up the work of the registrar. A significant portion of the workshop will focus on understanding and applying FERPA. Attendees will leave the workshop with a greater understanding of the depth and breadth of the work of the registrar, where to find information and answers, and a solid network of professional colleagues.

Location: Edgewood

Handout and Presentation Files Not Yet Available For This Session

Foundations of Transfer - Endymion/MidCity/Proteus

Presenters: Seth Kamen, Montgomery College; Lee Furbeck, Cleveland State University; Katie Schwienteck, York College Pennsylvania

Sunday : 8:00 am - 11:30 am

This workshop is designed for professionals who are new to transfer and serves as an introduction to working with transfer students. Attendees will learn about types of transfer students and transfer credit while exploring best practices relating to transfer. Topics to be covered include transfer demographics, transfer patterns, theory, data related to transfer, resources, and policy. The workshop will also touch on special populations such as military, adult learners, and swirling students.

Location: Endymion/MidCity/Proteus

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1:00 pm - 4:00 pm

Advanced Transfer Techniques - Endymion/MidCity/Proteus

Presenters: Seth Kamen, Montgomery College; Lee Furbeck, Cleveland State University; Katie Schwienteck, York College Pennsylvania

Sunday : 1:00 pm - 4:00 pm

With a focus on SEM, attendees will use case studies, real world examples, and sharing best practices to frame a conversation on building effective partnerships (both internal and external), developing transfer-specific recruitment and retention plans, and leveraging scholarships, orientation, and advising to influence matriculation and enrollment. Attendees should have some experience working with enrollment management and transfer students or should attend the morning session.

Location: Endymion/MidCity/Proteus

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1:00 pm - 2:00 pm

Tracking Transfer: New metrics for institutional partnerships - Gallier

Presenters: Doug Shapiro, National Student Clearinghouse

Sunday : 1:00 pm - 2:00 pm

In this session you will learn about the data and the research, then see how updated benchmarks coming from the Research Center in September will enable you to measure and compare your own institution's transfer partnerships using the latest national and state-level metrics.

Location: Gallier

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Playing Nice in the Sandbox: How Collaboration Can Improve Transfer Student Success - Oak Alley

Presenters: Donna Petras, Macomb Community College; Kevin Chandler, Macomb Community College

Sunday : 1:00 pm - 2:00 pm

This session will examine the study completed by Macomb Community College in partnership with the Community College Research Center (CCRC) and funded by The Kresge Foundation. Transfer students from Macomb to 14, 4-year institutions were analyzed by their characteristics, enrollment patterns, and outcomes. Attendees will receive a "playbook” of how to replicate these efforts at their institution.

Location: Oak Alley

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Leveraging Predictive Analytics for Student Success at a Small Private University - Maurepas

Presenters: Angela Naginey, California Lutheran University; Maria Kohnke, California Lutheran University

Sunday : 1:00 pm - 2:00 pm

This session will elucidate for attendees the steps we followed and technology we utilized to implement predictive analytics given the budget and staffing restrictions of a small private university.

Location: Maurepas

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There's a Whole Lot of Learning Going On: IUPUI's New Record of Experiential and Applied Learning - Borgne

Presenters: Mary Beth Myers, Indiana University - Purdue University - Indianapolis; Lesley Grider, Indiana University - University Student Services & Systems

Sunday : 1:00 pm - 2:00 pm

From transcripts to eDiplomas to eCerts..using portals, lockers and other repositories, institutions are working toward providing students with better access and more meaningful records to demonstrate their proficiencies, competencies --- their LEARNING! Come see how IUPUI used their SIS, along with governance, assessment, and Registrar verification to implement a Record of Experiential & Applied Learning that employers can trust and that students can use to better articulate their learning!

Location: Borgne

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Certified Electronic Diplomas: The Most Advanced Credential, Now Includes the Only Solution for the Apostille - Southdown

Presenters: Chris Jackson, Paradigm, Inc; Rob Fitzgerald, Brown University

Sunday : 1:00 pm - 2:00 pm

Learn about the CeDiploma®, a true digital, secure and verifiable version of the diploma. Discover how the CeDiploma® is taking on the Apostille and is being accepted by Governments worldwide. Together with our NEW multi-level authentication (TrulD™), the CeDiploma® delivers what ALL Governments need: absolute confidence of the credential AND the credential holder's authenticity and legitimacy. Learn how the CeDiploma® is changing the credential landscape!

Location: Southdown

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What 500+ Community College and Transfer Students Taught us About Transfer-Friendliness - Bayside B

Presenters: Scott Booth, EAB; Leonor Keller, EAB; Danielle Geist, Royall & Company

Sunday : 1:00 pm - 2:00 pm

500+ community college and transfer students shared the obstacles they face in preparing for and transferring to a 4-year institution. 250+ presidents and enrollment managers discussed their proven strategies for improving transfer processes with EAB's research team. In this session, EAB will discuss the research findings and their 'transfer-friendliness blueprint,' a best practices and technology guide that gives institutions the tools necessary to audit and improve their transfer program.

Location: Bayside B

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Veteran to BSN Pathway: An Innovative and Collaborative Approach to Transfer and Transition - Bayside C

Presenters: Imelda Revuelto, Roseman University of Health Sciences; Jene Hurlbut, Roseman University of Health Sciences

Sunday : 1:00 pm - 2:00 pm

This session will provide an overview of strategies used to develop a Veteran to Bachelor of Science in Nursing pathway, including outreach campaigns; policies to articulate military experience; competency-based assessment processes; and integration of military culture to support the successful transfer of military-connected students. The session will also discuss challenges and adaptive strategies used to overcome obstacles and support retention.

Location: Bayside C

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2:15 pm - 3:15 pm

Transfer in a Traditional Model: How to Make Service and Relationships Your Competitive Advantages - Bayside A

Presenters: Joel Lee, Winston-Salem State University; Kerwin Graham, Winston-Salem State University

Sunday : 2:15 pm - 3:15 pm

Location: Bayside A

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Best Practices for Admission Operations - Gallier

Presenters: Mickey Reynolds, AACRAO Consulting (AC); Michele Sandlin, AACRAO Consulting (AC); Roger Butler, Armstrong State University

Sunday : 2:15 pm - 3:15 pm

Are you meeting your admission applications goals and getting the applicant started in the admission funnel but not able to get the applicant through the funnel to enrollment in an efficient and streamlined process? This session will provide Best Practices for Admission Operations; how to determine process inefficiencies within your institution, assess and effectively apply technology, and equip participants with changes and tools to take back to your institution and start seeing results fast.

Location: Gallier

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Introducing AACRAO's Innovation Hub - Maurepas

Presenters: Mark Simpson, University of Utah; Mark McConahay, Indiana University; Michael Reilly, AACRAO

Sunday : 2:15 pm - 3:15 pm

Let's kick off AACRAO's new Innovation Hub. The AACRAO Innovation Hub highlights emerging technologies and innovative solutions that will help institutions improve services for students and facilitate student success. The Innovation Hub will serve as a resource for AACRAO members to learn more about these emerging technologies and solutions, follow new developments, pose questions and share insights. Topics identified for the Innovation Hub will be featured throughout this conference.

Location: Maurepas

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We Don't Have a Tool for That? Innovative Ways to Get the Most from the Systems we Already Have - Borgne

Presenters: Brian Lowery, University of Oregon; Fraser Barron, University of Oregon

Sunday : 2:15 pm - 3:15 pm

The University of Oregon Registrar's Office thinks creatively to do more with our data. We've developed strategies to improve processing quality and reduce delays, benefiting students and other constituents. Examples include: a) Combining SIS, document imaging and business intelligence reports to prioritize transfer articulation for both orientation and graduation b) Automating common student/sponsor letter requests c) Expediting end-of-term processing with BI reports and simple upload tools

Location: Borgne

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State Initiatives to Support Effective Transfer: Strategies to Enhance Your Playbook - Bayside C

Presenters: Dena Lawrence, University of Illinois at Urbana-Champaign

Sunday : 2:15 pm - 3:15 pm

This session will present several initiatives implemented at the state level in Illinois to support effective transfer. Some of the initiatives are new, some are revised, and some have been refined over several years - having proven to withstand the challenges of a changing transfer landscape. We will discuss implementation strategies, including keys to achieving "buy-in"; talk about the resources needed; and review the outcomes achieved as documented in a national report.

Location: Bayside C

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Progress Update: Student Identity Workgroup - Nottoway

Presenters: Jack Miner, The Ohio State University

Sunday : 2:15 pm - 3:15 pm

As part of AACRAO's initiative on facilitating an ongoing conversation on Gender Identity and Expression, the Student Identity Work Group was formed to spend this year developing best practices and guidelines for working with transgender on records, enrollment, and student success issues. This will be an opportunity to engage with committee members to hear about the progress and to provide input into the recommendations.

Location: Nottoway

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Considerations & Best Practices in Electronic Transcript Exchange: EDI, XML, PDF - Oak Alley

Presenters: Jeff Elliott, University of Missouri - Columbia; Tuan Do, San Francisco State University; Michael Maysilles, New Jersey Institute of Technology

Sunday : 2:15 pm - 3:15 pm

A panel of experts will discuss the considerations and best practices for electronic exchange of student transcripts.

Location: Oak Alley

Handout and Presentation Files Not Yet Available For This Session

Enhance Student Scheduling: Why Finding the Perfect Schedule is a Necessity, Not A Luxury - Southdown

Presenters: Robert Strazzarino, College Scheduler By Civitas Learning

Sunday : 2:15 pm - 3:15 pm

With work, sports, family, a commute and 5 courses, students are juggling many responsibilities and creating a schedule can be extremely challenging. Discover howCollege Scheduler has helped over 200 institutions replace this frustrating process by automatically generating optimal schedules that maximize credits while improving persistence and on-time degree completion.

Location: Southdown

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Now We're Cooking With Gas! The Clearinghouse's Next Generation Experience - Bayside B

Presenters: Joseph Green, National Student Clearinghouse

Sunday : 2:15 pm - 3:15 pm

The Clearinghouse has invested in design thinking approach to deliver new enhancements across our services with an approach at streamlining, automating, and enabling data-driven decisions. You will learn more about how we are promoting the transfer process through our enhanced reverse transfer process, the addition of new data elements fostered around a holistic student experience, revamped the student outcomes reporting, and launch of a student hub.

Location: Bayside B

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4:00 pm - 5:30 pm

Opening Plenary: Student Support (Re)defined: What Students Say about the Support They Need to Succeed - Napoleon AB

Presenters: Darla Cooper, The RP Group

Sunday : 4:00 pm - 5:30 pm

Between 2012 and 2014, the Research and Planning Group (RP Group) for California Community Colleges conducted a study on Student Support (Re)defined, which asked nearly 900 students from 13 California community colleges what they think supports their educational success, paying special attention to what African Americans and Latinos cited as important to their achievement. The project's director, Dr. Darla M. Cooper, will provide an overview of Student Support (Re)defined, highlighting the "six success factors” the RP Group identified through a review of relevant research on student success and support, which served as a framework for the study. After the presentation, there will be time for questions from the audience. A follow-up session will be offered.

Location: Napoleon AB

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Monday

8:15 am - 9:15 am

Applying FERPA in Real-Life Settings - Maurepas

Presenters: LeRoy Rooker, AACRAO; Daniel Weber, Northeastern Illinois University

Monday : 8:15 am - 9:15 am

We think we understand the Family Educational Rights and Privacy Act (FERPA) until we're tested by specific real-life situations. This highly interactive session allows participants to share how they would interpret and apply FERPA in realistic scenarios (different from the ones addressed in the 2016 session and webinar).

Location: Maurepas

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What is the Future of ERPs - A Year Later? - Borgne

Presenters: Mark McConahay, Indiana University

Monday : 8:15 am - 9:15 am

What is the Future of ERPs - A Year Later?

Location: Borgne

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Military Credit: Navigating the Approval Process - Endymion/MidCity/Proteus

Presenters: Jane Rex, Appalachian State University

Monday : 8:15 am - 9:15 am

Military Credit: Navigating the Approval ProcessThis session will share Appalachian State University's experience collaborating with department chairs to review and award credit for military education and experience. Participants will learn how the Office of Transfer Services solicited support from the University, the strategies used to engage the academic departments, and the results of this initiative.

Location: Endymion/MidCity/Proteus

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Redefining the Transfer Visit Experience - Oak Alley

Presenters: Sarah Unger, Miami University; Kathleen Pruckno, Miami University - Oxford; Emilee Suchomski, Miami University

Monday : 8:15 am - 9:15 am

Why limit the opportunities for your prospective transfer students to visit your campus when they represent a key component to enrollment management goals? Join us as we show you how to redefine the transfer visit program, encourage you to share your own experiences, and leave you equipped with the tools and ideas to improve your transfer visit experience.

Location: Oak Alley

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A Roadmap for Connecting Educators, Learners and Employers - Bacchus/Iris/Muses

Presenters: Joellen Evernham Shendy, University of Maryland - University College; Dan Kellogg, University of Wisconsin Extension; Insiya Bream, University of Maryland - University College; Mark Leuba, IMS Global

Monday : 8:15 am - 9:15 am

Digital credentials will change the way we think about and represent learning, skills, and achievement. Institutions like UMUC and UWEX are collaborating to develop standards to facilitate the exchange of competency-based data and extended transcripts. Presenters will detail their programs, review lessons learned, share results, and discuss the opportunities for learners to digitally market 21st century skills. Presenters will also introduce ideas for connecting employers and students.

Location: Bacchus/Iris/Muses

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Roundtable: EDX - Electronic Exchange of Student Records - Gallier

Presenters: Doug Holmes, Ontario Universities' Application Centre; Jeff Elliott, University of Missouri - Columbia; W Matthew Bemis, University of Southern California; Jerald Bracken, Brigham Young University; Tuan Do, San Francisco State University; Patrick Elliott,

Monday : 8:15 am - 9:15 am

Round Table with the AACRAO SPEEDE Committee open to all transfer and tech conference attendees! Please come join the electronic transcript exchange discussion. Ask questions and share ideas. The Committee will also present their latest strategy to maintain the lists of both State/Province contacts and initiatives.

Location: Gallier

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Student Services Help Desk Solutions: Technological and Organizational Strategies for Student Information Support - Bayside C

Presenters: Librado (Lee) Buentello, Austin Community College

Monday : 8:15 am - 9:15 am

The Student Services Help Desk provides First Time Resolution support for Current, Former, and Future Austin Community College students regarding all Student Services related inquiries. We are committed to providing excellent customer service while maintaining streamlined processes and using technology to improve procedures. Management tracks phone, email, and live chat statistics and provides analyses. Current staff of seven full-time and ten hourly employees process over 250,000 inquiries.

Location: Bayside C

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Pronunciations & Pronouns: Technology for a More Inclusive Campus - Bayside A

Presenters: Praveen Shanbhag, ; Stephen Arod Shirreffs, Stanford University

Monday : 8:15 am - 9:15 am

To address growing concerns in today's campus climate around cultural and gender inclusion, Stanford partnered with NameCoach to make audio name pronunciation, pronoun, and other core identity-related information readily available throughout campus systems. Learn how Stanford, and other institutions focused on building community, inclusion, and welcoming diverse populations, are using the new cloud solution to help faculty in their classrooms, counselors and many more in the academic community.

Location: Bayside A

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Automating Business Processes via Data Driven Workflows - Nottoway

Presenters: Joey LaConte, University of Colorado Boulder; Rebecca Jones, University of Colorado Boulder

Monday : 8:15 am - 9:15 am

CU Boulder's Office of the Registrar is leveraging a web-based forms tool for quick gains. We'll step through our withdrawal process to demonstrate the power of conditional logic where form data drives the workflow. Then we'll review the challenges we've overcome, including converting paper-based business processes to electronic workflows.At the end, we'll ask for feedback on how an online tool compares to your existing process and share our wish list of features for a perfect tool.

Location: Nottoway

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Join the Transcript Revolution: Too Much Work and Not Enough Staff? We can Help! - Southdown

Presenters: Nancy Penna, National Student Clearinghouse; Paul Taylor, National Student Clearinghouse

Monday : 8:15 am - 9:15 am

Would you like to be using your staff resources for services other than printing and mailing transcripts? Are your students requesting (demanding) electronically delivered transcripts? Join the nearly 900 schools who are using the Clearinghouse's Transcript Services. We have solutions for schools of all sizes and information systems. Nearly 300 schools are utilizing our full automation/integration options. This might be just the thing for you too!

Location: Southdown

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CourseLeaf Section Scheduler Defines the Best Schedule for Student Success - Bayside B

Presenters: Carol Malmgren, CourseLeaf from Leepfrog Technologies

Monday : 8:15 am - 9:15 am

CourseLeaf Section Scheduler (CLSS) automatically coordinates the process of decentralized scheduling, providing a robust toolset to build and visualize section offerings and meeting patterns. Schedulers can plan and update their courses in compliance with defined rules, improve use of classroom space, and achieve better student access to classes.

Location: Bayside B

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10:00 am - 11:00 am

Roundtable: Transfer - Gallier

Presenters: Seth Kamen, Montgomery College

Monday : 10:00 am - 11:00 am

Come discuss issues relating to all things Transfer. This session will share some industry-wide best practices in transfer collected from Admissions and Registrar's offices across the nation. Come hear what your colleagues are doing and share some best practices of your own!

Location: Gallier

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SEM and Transfer Students: A Key Segment of Successful Enrollment Planning - Nottoway

Presenters: Tom Green, AACRAO Consulting (AC); Michele Sandlin, AACRAO Consulting (AC)

Monday : 10:00 am - 11:00 am

The growth and importance of transfer students to enrollment health at four-year colleges and universities necessitates strong transfer goals and strategies to build and sustain transfer enrollment. This session will provide examples of some of transfer goals and strategies. This session is focused on practices at four-year institutions.

Location: Nottoway

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Home at Last: Creating a Transfer Community Starts with Ambassadors - Oak Alley

Presenters: Sarah Unger, Miami University; Kathleen Pruckno, Miami University - Oxford; Emilee Suchomski, Miami University

Monday : 10:00 am - 11:00 am

Concerns about the transfer process go far beyond whether credits transfer or whether or not a student will graduate within a reasonable time. During a visit, tour guides and student ambassadors who started as first years often know little about the transfer experience and have trouble relating to a transfer student and their time at another institution. Join us as we outline a new transfer student ambassador program aimed at building community amongst current and future transfer students.

Location: Oak Alley

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FlexLoads: Revolutionizing How Student Record Data is Maintained in PeopleSoft 9.2 - Bayside A

Presenters: Lisa Clark, Cornell University; Brenda D'Angelo, Cornell University

Monday : 10:00 am - 11:00 am

Cornell University's new Flexload process has started a mini-revolution around how student records data is maintained. We will discuss the business cases for the customization, building of the Flexload file maps and the efficiencies gained by functional offices and users of the Milestone and Program/Plan Flexloads.

Location: Bayside A

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Two Offices, One Goal -- The Importance of the Admissions Office and The Registrar's Office in Yielding Transfer Students - Endymion/MidCity/Proteus

Presenters: Katie Schwienteck, York College Pennsylvania

Monday : 10:00 am - 11:00 am

This session will detail the differing needs of the transfer student from the Admissions Office and Registrar's Office perspective, and the professionals in the key positions that work most with these students. Both the office and the professional play a significant role in assisting transfer students and this session will review best practices, discuss the key qualities needed from the professionals in each position, and provide perspective from someone who has been in both roles.

Location: Endymion/MidCity/Proteus

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Leveraging Student Data to Support Academic Innovation - Bayside C

Presenters: Lisa Emery, University of Michigan - Ann Arbor

Monday : 10:00 am - 11:00 am

The University of Michigan has launched an Academic Innovation initiative to consider how higher ed can be enhanced by the increased amount of data we have about learners, educators, and their interactions. This session will showcase two of the Academic Innovation projects: Academic Reporting Tools (ART) which uses student data to build Course and Instructor profiles, and Beyond Grades: the Future of the Transcript, an initiative to collective consider new ways to visualize transcript data.

Location: Bayside C

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Student Support (Re)defined: How We Can All Support Student Success - Borgne

Presenters: Darla Cooper, The RP Group

Monday : 10:00 am - 11:00 am

In this follow-up breakout session, Dr. Cooper will share "10 Ways Everyone Can Support Student Success,” a resource developed from Student Support Re)defined that outlines students' suggestions on how individuals in different roles can support their achievement. Attendees will be invited to share what they already do to support student success and explore new ways they can affect students. Attendees will leave with ideas on how they can regularly help students achieve the six success factors in their own work.

Location: Borgne

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Pushing the Interactive UI Envelope with Bundled PeopleSoft Tools - Bacchus/Iris/Muses

Presenters: Michael Kegler, University of Chicago; Zachary Swartz, University of Chicago; Arnulfo Mendoza, Sierra-Cedar, Inc.

Monday : 10:00 am - 11:00 am

Using tools that now come bundled with PeopleSoft Campus Solutions, the "iHub" portal and "Fluid" for web service front-end design, see how a virtual "One Stop Shop" for all University students, their academic and financial advisers, and student service administrators, has been rolled out in the last year to critical acclaim, with most of the design and implementation having been conducted by the Registrar's Office.

Location: Bacchus/Iris/Muses

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Blockchain Revolution - Maurepas

Presenters: John Papinchak, Carnegie Mellon University; Joyce Li, Stanford University; Stephen Arod Shirreffs, Stanford University

Monday : 10:00 am - 11:00 am

Blockchain is an emerging technology where objects or information of value can be stored and shared in a secure manner. This session will provide a brief overview of the Blockchain technology with a brief history and to break it down via our perspective. We will explore how it might be utilized to secure our student record documents such as diplomas, certificates, transcripts etc. We will share examples of institution pilots and implementations.

Location: Maurepas

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Transfer Students -- They Matter! Use TES® and Transferology™ From CollegeSource to Show Them They Matter! - Southdown

Presenters: Shelly Jackson, CollegeSource

Monday : 10:00 am - 11:00 am

TES allows staff to easily and efficiently find the information they need to evaluate transfer credit, which allows students to know how their courses transfer quicker. Create and manage equivalencies in the database, run reports, utilize the Evaluation Tracker Workflow, and more. Then display your equivalencies in Transferology so students can see how their courses will transfer or what can transfer back to your institution. Both are integrated to make evaluating transfer credit even easier.

Location: Southdown

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Piloting National Student Clearinghouse's Reverse Transfer System in Maryland (Part Deux) - Bayside B

Presenters: Joellen Evernham Shendy, University of Maryland - University College; Michelle Blackwell, National Student Clearinghouse

Monday : 10:00 am - 11:00 am

With a focus on data exchange and removing manual processes, UMUC and the Clearinghouse is helping remove the barriers and inefficiencies in reverse transfer, helping students receive the credential that they earned. This session will provide an overview of and an update on the pilot process between UMUC and CSM, and other Maryland Community Colleges focusing on lessons learned and next steps in UMUC's Reverse Transfer program.

Location: Bayside B

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11:15 am - 12:15 pm

Clark Atlanta University Launches Encrypted eDiplomas to Fight Counterfeit Credentials - Gallier

Presenters: Martin Hill, Clark Atlanta University

Monday : 11:15 am - 12:15 pm

Diploma fraud impacts the reputations and brand prestige of colleges and universities nationwide, and Clark Atlanta University is not immune to this growing scourge. To fight back against fraudulent credentials, CAU has teamed with a service provider to become the first and only HBCU in the nation to begin issuing highly secure and encrypted digital diplomas.

Location: Gallier

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The Robins to the Batman: Utilizing your Student Staff - Endymion/MidCity/Proteus

Presenters: Nagieh Omer, DePaul University; Cynthia Delgadillo, DePaul University

Monday : 11:15 am - 12:15 pm

Learn about ways in which your student employees/staff can be beneficial in driving your recruitment strategies and enrollment goals. This session provides insight into specific ways to utilize the student staff in events, targeted communications, and overall institutional programming.

Location: Endymion/MidCity/Proteus

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Transfer on Demand - Bayside C

Presenters: Sarah Unger, Miami University; Kathleen Pruckno, Miami University - Oxford; Emilee Suchomski, Miami University

Monday : 11:15 am - 12:15 pm

Join us to learn about a new initiative called Transfer on Demand that provides Admission staff with real time assistance from the University Registrar with credit evaluations, answers to questions about course equivalencies, tips on navigating the student through the institution for further evaluation of elective credits and ultimately improves the customer service experience for prospective and admitted transfer students.

Location: Bayside C

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Paperless Transfer Credit Awarding Process - Borgne

Presenters: Rajasekhar Vangapaty, Fashion Institute of Technology

Monday : 11:15 am - 12:15 pm

Paperless Transfer Credit Awarding Process - demonstrates how the traditional awarding transfer credits through paper process could be changed to paperless process.

Location: Borgne

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Transitioning the Transfer Credit Culture from Boos to Woo-Hoos: It's a Marathon, not a Sprint—or is it an Obstacle Course? - Nottoway

Presenters: Adrian Cornelius, University of Maryland - College Park; Sandra Quinn, University of Maryland - College Park

Monday : 11:15 am - 12:15 pm

The University of Maryland assessed Transfer Credit Services in 2016 to investigate ways of improving efficiencies, staffing, data entry/upload, the evaluation process, and the articulation database. Each action item was assigned a priority level. This presentation will illustrate the challenges faced at all stages of this obstacle course, including overcoming varying business practices, inconsistent interpretation of policies, lack of stakeholder engagement, and technology limitations.

Location: Nottoway

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Creating Pathways for Success & Succession through Staff Development: A Competency-based Model - Bayside A

Presenters: Patrick Elliott, University of Maryland - University College; Insiya Bream, University of Maryland - University College; Joellen Evernham Shendy, University of Maryland - University College

Monday : 11:15 am - 12:15 pm

Learn how the University of Maryland University College's Office of the Registrar is pilot testing AACRAO's Professional Competencies as a tool to increase morale, build pathways for staff professional development and support succession planning. This program uses a project-based approach to allow staff to grow in targeted competencies and authentic assessment to evaluate the staff's growth.This session is an update to UMUC's 2016 MSACROA presentation and February 2017 AACRAO Webinar.

Location: Bayside A

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CRM as a Tool to Centralize and Standardize Campus Communication - Oak Alley

Presenters: Tania Schmidt, Winona State University; Paul Stern, Winona State University

Monday : 11:15 am - 12:15 pm

As Winona State University integrated their One-Stop-Shop, communication was still being sent by the various business silos. WSU decided to mirror their physical integration plan (One-Stop) to their communications plan for students. Registrars, FInancial Aid, Student Accounts, IT, Advising Services and others worked together to send out highly meaningful messages at standard times. CRM allowed us to personalize, standardize, track communications, and track open rates.

Location: Oak Alley

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Introducing an Out-of-the-Box Student Data Warehouse that (Actually) Works and Establishes a Model for Institutional Analytic Reporting and Data Governance - Maurepas

Presenters: Andrew Hannah, University of Chicago; Scott Campbell, University of Chicago

Monday : 11:15 am - 12:15 pm

Using new Business Intelligence tools from Oracle that are pre-configured to use PeopleSoft data tables, see how an institution can quickly implement an out-of-the-box Student Data Warehouse providing state-of-the-art visualizations, dashboards, and drill-downs.

Location: Maurepas

Handout and Presentation Files Not Yet Available For This Session

Wringing Electronic Data From Paper and PDF Transcripts - Bacchus/Iris/Muses

Presenters: Tuan Do, San Francisco State University

Monday : 11:15 am - 12:15 pm

Student Data doesn't always comes nicely wrapped as an electronic transmission. A large portion of transcripts still are received as paper or pdf. There are methodologies in place to leverage data extraction and processing in order to get to the electronic data.

Location: Bacchus/Iris/Muses

Handout and Presentation Files Not Yet Available For This Session

A Guide to the 5 Innovations We Need Today: Digital Diplomas, Comprehensive Student Records, Data Analytics, Credential Account, and Electronic Delivery For All - Southdown

Presenters: Gretchen Hanson, Parchment

Monday : 11:15 am - 12:15 pm

Learn about digital diplomas, how to apply analytics for tactical solutions, how to have a comprehensive student record like an experiential transcript, automating transcript delivery, and the power of a student credential account to store and share academic credentials.

Location: Southdown

Handout and Presentation Files Not Yet Available For This Session

What if Your Catalog Were Easy and Intuitive to Produce? - Bayside B

Presenters: Gina Monaghan, DIGARC

Monday : 11:15 am - 12:15 pm

What if your catalog were no longer a nightmare to produce? Imagine a curriculum change process that's easy and intuitive for you and your stakeholders. And wouldn't it be wonderful if prospective students could search, save and share the e-catalog — and if your school could use it for recruitment and marketing?In this session, learn how Digarc has helped more than 475 schools with catalog and curriculum management while streamlining updates to the SIS and website.

Location: Bayside B

Handout and Presentation Files Not Yet Available For This Session

12:30 pm - 2:30 pm

Monday Plenary: The Competitive Imperative for Good Charts - Napoleon AB

Presenters: Scott Berinato, Harvard Business Review

Monday : 12:30 pm - 2:30 pm

Data visualization is no longer a nice-to-have skill for a few visually-minded people in your organization. Increasingly, the ability to effectively communicate through visuals is a must-have skill that will help organizations make sense of all the data they collect and then help others see the risks and opportunities in that data. In this session, Scott Berinato, author of Good Charts: The HBR Guide to Making Smarter, More Persuasive Data Visualizations, will discuss the competitive imperative, provide a fundamental framework for understanding what makes a good chart, and walk through several examples of how to turn ordinary, prosaic charts that show data into great visuals that communicate ideas. Question and answer will follow the session.

Location: Napoleon AB

Handout and Presentation Files Not Yet Available For This Session

3:15 pm - 4:15 pm

FERPA Update and Q&A - Borgne

Presenters: LeRoy Rooker, AACRAO

Monday : 3:15 pm - 4:15 pm

FERPA, the primary federal law that protects student privacy, has seen increased discussion over the last two years. LeRoy Rooker, former director of the Family Policy Compliance Office at the U.S. Department of Education, will discuss the journey into the unknown in the wake of a new administration and Congress. A portion of the session will be devoted to answering your FERPA questions.

Location: Borgne

Handout and Presentation Files Not Yet Available For This Session

Transfer Guidelines: The Joint Statement on Transfer and a Transfer Student Bill of Rights - Bacchus/Iris/Muses

Presenters: Seth Kamen, Montgomery College

Monday : 3:15 pm - 4:15 pm

An AACRAO led working group, working in conjunction with other higher education organizations, has updated the Joint Statement on the Award and Transfer of Credit. This session will explore the process taken to update the Statement, will review the content, explore ways to share and use the document, and identify next steps.

Location: Bacchus/Iris/Muses

Handout and Presentation Files Not Yet Available For This Session

Transfer and Transform: Making Transfer Students a Priority - Gallier

Presenters: Vincent Tepedino, Rutgers University - Newark

Monday : 3:15 pm - 4:15 pm

This session will describe the approach that Rutgers University-Newark has taken in regards to the recruitment and yield of Transfer students. The presenter will discuss in detail Transfer Scholarship Programs at Rutgers University-Newark, Pre-Transfer Academic Advisement, strategic partnerships with feeder community colleges, and implementation of our Transfer Advisory Board and Transfer Advisory Council.

Location: Gallier

Handout and Presentation Files Not Yet Available For This Session

The Competitive Imperative for Good Charts: Follow-Up Session - Maurepas

Presenters: Scott Berinato, Harvard Business Review

Monday : 3:15 pm - 4:15 pm

In this follow-up session to the Monday plenary presentation, Scott Berinato will discuss the competitive imperative, provide a fundamental framework for understanding what makes a good chart, and walk through several examples of how to turn ordinary, prosaic charts that show data into great visuals that communicate ideas.

Location: Maurepas

Handout and Presentation Files Not Yet Available For This Session

If There is a Place You've Got to Go, I am the One You Need to Know, I'm the Competency Map! - Oak Alley

Presenters: Heather Schroeder, Capella University; Stacy Sculthorp, Capella University

Monday : 3:15 pm - 4:15 pm

The best way to reach a destination is to consult a good map. That's the idea behind Capella University's competency map, a visualization of the knowledge, skills, and abilities learners have demonstrated in their courses. The focus of this session is to discuss how the emerging IMS Global specification for extended transcripts enables learners to share their competency map with other institutions and employers.

Location: Oak Alley

Handout and Presentation Files Not Yet Available For This Session

The Common Application for Transfer - Endymion/MidCity/Proteus

Presenters: Jenny Rickard, The Common Application; Dana Mikelson, The Common Application; Mike Margitich, Liaison International

Monday : 3:15 pm - 4:15 pm

The Common Application is developing a new transfer application in collaboration with Liaison International to better serve the diverse backgrounds and interests of today's learners and the needs of its college and university members. Come to this session to learn more about the initiative and to see a demonstration of the application framework. Members of the Common App's Transfer Advisory Committee will be seeking your input to inform their requirements gathering.

Location: Endymion/MidCity/Proteus

Handout and Presentation Files Not Yet Available For This Session

Tech Support: Your Best Friend - Bayside C

Presenters: Selena Dollar, Appalachian State University

Monday : 3:15 pm - 4:15 pm

This session will share Appalachian State University's experience collaborating with the Information Technology Team to create and/or enhance electronic processes in three areas: Visiting Coursework, Petition for Credit and the Transfer Equivalency Database.

Location: Bayside C

Handout and Presentation Files Not Yet Available For This Session

Registrars are a Barrier to Collaboration: Truth or CIO Pretext? - Nottoway

Presenters: Dennis Cromwell, Indiana University - Bloomington; Ann West, Michigan Tech/Internet2; Mark McConahay, Indiana University - Bloomington

Monday : 3:15 pm - 4:15 pm

Presented in moderated style, the session will organize around three key points 1. The communications failure between Registrars and IT. 2. Attribute release as a superior solution to data exchange.3. Default attribute release and FERPA.

Location: Nottoway

Handout and Presentation Files Not Yet Available For This Session

Tools to Successfully Implement Electronic Transcript Exchange - Bayside A

Presenters: Doug Holmes, Ontario Universities' Application Centre; Monterey Sims, University of Phoenix

Monday : 3:15 pm - 4:15 pm

Have you been tasked with implementing electronic transcripts at your institution? Are you confused by the various options and need more information on getting started? This session will give you the tools to put some wind in your sails when it comes to implementing electronic transcript exchange.

Location: Bayside A

Handout and Presentation Files Not Yet Available For This Session

Enhance Student Scheduling: Why Finding the Perfect Schedule is a Necessity, Not A Luxury - Southdown

Presenters: Robert Strazzarino, College Scheduler By Civitas Learning

Monday : 3:15 pm - 4:15 pm

With work, sports, family, a commute and 5 courses, students are juggling many responsibilities and creating a schedule can be extremely challenging. Discover howCollege Scheduler has helped over 200 institutions replace this frustrating process by automatically generating optimal schedules that maximize credits while improving persistence and on-time degree completion.

Location: Southdown

Handout and Presentation Files Not Yet Available For This Session

Delivering an Individual Approach through CourseLeaf Catalog - Bayside B

Presenters: Greg Soare, CourseLeaf From Leepfrog Technologies

Monday : 3:15 pm - 4:15 pm

Discover how CourseLeaf CAT Impact adds a new, student-engaging dimension to your online catalog. Gather insight into how your institution can promote student success by integrating your catalog with your degree audit system, to give students a personalized interface for making progress toward their individual degree path.

Location: Bayside B

Handout and Presentation Files Not Yet Available For This Session

4:30 pm - 5:30 pm

NYU Tandon School of Engineering Virtual Reality App - Bacchus/Iris/Muses

Presenters: Cindy Lewis, NYU Tandon School of Engineering; Elizabeth Ensweiler, NYU Tandon School of Engineering

Monday : 4:30 pm - 5:30 pm

NYU Tandon School of Engineering: A collaboration between the Undergraduate Office of Enrollment Management and Integrated Digital Department, Tandon Vision is a virtual reality experience that takes viewers from a classroom to a mission on mars. NYU Tandon's app is one of the first uses of VR as an admissions tool, mailing VR cardboard devices to all admitted freshmen students along with information on how to download the app for free on Google Play and iTunes.

Location: Bacchus/Iris/Muses

Handout and Presentation Files Not Yet Available For This Session

Transfer in the Context of Changing Demographics - Nottoway

Presenters: Peace Bransberger, WICHE

Monday : 4:30 pm - 5:30 pm

For 40 years, the Western Interstate Commission for Higher Education (WICHE) has produced Knocking at the College Door, projections of high school graduates for the nation, four geographical regions and states by race/ethnicity. The recently released 9th edition provides projections of high school graduates through the class of 2032, and in that edition, WICHE projects that the U.S. is expected to face a period of limited growth in the overall number of high school graduates, which is fueled by a decline in the number of White graduates and an increase in Hispanic and Asian/Pacific Islander graduates. Learn more about the changing demographics facing the U.S., including the variation among the regions and the different states, and specifically what these shifts might mean for student transfer in higher education in years to come.

Location: Nottoway

Handout and Presentation Files Not Yet Available For This Session

Creating Synergy Amongst Different Units for Effective International Transition - Gallier

Presenters: Gabriel Lindo-Ardila, Florida International University

Monday : 4:30 pm - 5:30 pm

This session will detail the coordination between different units at Florida International University (FIU) to foster greater effectiveness in supporting the transition of international students. It will provide information on the units, their missions, and the mechanisms/programs that are currently being implemented; as well as offering a future outlook of the intended impact of these collaborations.

Location: Gallier

Handout and Presentation Files Not Yet Available For This Session

The Anatomy of an Articulation Agreement: More than a Photo Op - Endymion/MidCity/Proteus

Presenters: Lois Bishop, Northern Illinois University; Judy Doyle, Northern Illinois University

Monday : 4:30 pm - 5:30 pm

We often hear a call for an articulation agreement, but what does mean? The agreement might be called for by faculty members, transfer advisors, high level administrators, individuals at community colleges, individuals from 4-year schools and politicians and policy makers. So what exactly is an articulation agreement? This session will outline the essential components and implementation processes for creating effective articulation agreements. (451 characters, must be less than 500)

Location: Endymion/MidCity/Proteus

Handout and Presentation Files Not Yet Available For This Session

Joining Forces to Best Serve the Transfer Student - Bayside B

Presenters: Jennifer Harbaugh, Southern Illinois University - Edwardsville

Monday : 4:30 pm - 5:30 pm

Join this discussion on how transfer admission staff and academic advisors at the four-year institution can best work together to provide in depth knowledge and support to prospective transfer students to ensure success. Ideas for collaboration between these units and potential programs with community colleges will be highlighted. Come prepared to share ideas and current practices at your college/university!

Location: Bayside B

Handout and Presentation Files Not Yet Available For This Session

Using Tools and Apps to Creatively Collaborate, Communicate and Connect - Oak Alley

Presenters: Insiya Bream, University of Maryland - University College; Patrick Elliott, University of Maryland - University College; Joellen Evernham Shendy, University of Maryland - University College

Monday : 4:30 pm - 5:30 pm

Are those that join meetings remotely being left out of white board discussions happening in the room? Are you trying to collect feedback but don't want to send yet another survey? In today's workplace, being digitally connected and finding new ways to obtain and share information is critical. Join us as we share free and low cost apps and tools you can use to bridge gaps, creatively share ideas and assure everyone has a seat at the table - no matter where in the world they may reside.

Location: Oak Alley

Handout and Presentation Files Not Yet Available For This Session

Man Behind the Curtain: Value of the Administrative Manager with an IT Background - Bayside C

Presenters: Priscilla White, University of Texas at Austin

Monday : 4:30 pm - 5:30 pm

Lessons learned from an ex-IT Senior Systems Analyst now serving in the role of Assistant Registrar.

Location: Bayside C

Handout and Presentation Files Not Yet Available For This Session

Comprehensive Student Records: Results and New Models - Borgne

Presenters: Tom Green, AACRAO Consulting (AC); Michele Sandlin, AACRAO Consulting (AC); Robert Askins, University of South Carolina - Columbia; Mary Beth Myers, Indiana University - Purdue University - Indianapolis; Robert Mitchell, Dillard University

Monday : 4:30 pm - 5:30 pm

The AACRAO-NASPA project to accelerate the creation of comprehensive student records (CSRs) finished in December 2016 and new models are emerging. This session will provide examples of new models from participating institutions, as well as some of the themes and issues that emerged from the project.

Location: Borgne

Handout and Presentation Files Not Yet Available For This Session

PDF Transcript Recommendations, Best Practices, and Tips for Optimization - Bayside A

Presenters: Matt Schill, University of Nebraska At Omaha; W Matthew Bemis, University of Southern California

Monday : 4:30 pm - 5:30 pm

Are you thinking about or using PDF transcripts in any way (sending or receiving). We will give some tips to make your implementation easier.

Location: Bayside A

Handout and Presentation Files Not Yet Available For This Session

Utilizing Technology at Commencement for Graduate Engagement and Recognition - Southdown

Presenters: Mark Hommerding, Lifetouch Special Events/JF

Monday : 4:30 pm - 5:30 pm

Commencement is a time to showcase your institution and send off your graduates in a memorable way. Over the past few years, more institutions are using technological innovations to enhance the experience for graduates and their families.

Location: Southdown

Handout and Presentation Files Not Yet Available For This Session

How A.I., Virtual Agents and Chatbots are Changing the Stakeholder Experience - Maurepas

Presenters: Mark McConahay, Indiana University - Bloomington; Mark McNasby, Ivy.ai; Stephen Arod Shirreffs, Standford University

Monday : 4:30 pm - 5:30 pm

Artificial Intelligence (AI) technologies have opened up a new frontier of applications. In this session we explore how virtual agents, chatbots and other AI applications are changing the world of "customer” experience in higher education. We will discuss implementation strategies and issues, vendor partnerships and technology management as well as how to leverage these applications to improve our communication approaches. Join us to discuss this future "Tech"!

Location: Maurepas

Handout and Presentation Files Not Yet Available For This Session

Tuesday

8:00 am - 9:00 am

Student Mobility and Success: Changing Landscape, Student Concerns, and Promising Practices - Bayside C

Presenters: Clayton Smith, University of Windsor

Tuesday : 8:00 am - 9:00 am

This session will discuss transfer student mobility and student success by focusing on ways institutions can implement strategies to achieve integration, engagement, and retention. Best practices will be be presented including initiatives that address transfer student access and support prior to admission, during student transition into the institution, and after entry.

Location: Bayside C

Handout and Presentation Files Not Yet Available For This Session

Connected Credentials! Implementing and Issuing E-diplomas - Borgne

Presenters: Heather Sharbaugh, Career Education Corporation; Matt Schill, University of Nebraska At Omaha; Melissa Chapa, Texas A&M University - Corpus Christi

Tuesday : 8:00 am - 9:00 am

A panel of sending schools will discuss the implementation and issuance electronic diplomas. From concept to issuing, the panel will go into details regarding their experience with implementing a new offering of electronic credentials, and what the students think of this new offering.

Location: Borgne

Handout and Presentation Files Not Yet Available For This Session

The Implementation of a Guided Pathway Registration System and its Impact on Student Success - Oak Alley

Presenters: Joanne Itano, Iuniversity of Hawaii System; Susan Nishida, University of Hawaii System

Tuesday : 8:00 am - 9:00 am

Every student at the University of Hawaii will have a clear individualized guided pathway to their credential with intentional student support services. This presentation will describe our recalculating GPS, how it supports students in their degree pathway with the goal of on time graduation. In addition, the technical challenges of moving from a portal based registration to one based on our degree audit system will be shared.

Location: Oak Alley

Handout and Presentation Files Not Yet Available For This Session

Functional/Technical Overview of Implementing Electronic Data Exchange - Bayside A

Presenters: Jerald Bracken, Brigham Young University; Patrick Elliott, University of Maryland - University College

Tuesday : 8:00 am - 9:00 am

A walk through of the process behind XML/EDI Implementation as it relates to student transcripts and academic records.

Location: Bayside A

Handout and Presentation Files Not Yet Available For This Session

A Homegrown Transfer Articulation System That Does What Some Said Couldn't Be Done  - Bayside B

Presenters: Casey Bullock, Weber State University; Aaron Garza, Weber State University

Tuesday : 8:00 am - 9:00 am

Location: Bayside B

Handout and Presentation Files Not Yet Available For This Session

Verification of International Records: A Tool-Kit for Evaluators - Maurepas

Presenters: LesLee Clauson Eicher, AACRAO International

Tuesday : 8:00 am - 9:00 am

As international credential evaluators know, one of our biggest challenges is discerning which documents are appropriate, official, and authentic. We can't do this work without an arsenal of tools to assist us. In this session, we'll look at what constitutes official documents, explore resources for institutional recognition, and familiarize ourselves with methods of document verification, including on-line and web-based.

Location: Maurepas

Handout and Presentation Files Not Yet Available For This Session

Leveraging Your CRM via Pre-orientation Activities to Impact Yield and Retention - Southdown

Presenters: Laura Hardy, University of Chicago

Tuesday : 8:00 am - 9:00 am

As enrollment managers, we are constantly managing the funnel. From the inquiry to matriculant, we are charged with maintaining engagement and impacting our conversation rates. Most admissions offices are using some version of a CRM to engage and communicate. This session demonstrates how one school leverages their CRM (Slate) to engage with admitted students during the summer to maintain connectedness and reduce summer melt. The methods demonstrated are transferable across institutions.

Location: Southdown

Handout and Presentation Files Not Yet Available For This Session

The Role of the Registrar in Clearing the Path for Student Success - Nottoway

Presenters: Rebecca Mathern, Oregon State University

Tuesday : 8:00 am - 9:00 am

Oregon State engaged in several national projects to improve student success, along with peer institutions. This resulted in an on-campus reaction to a flurry of requests, demands and proposals for utilizing student data to predict and improve student success. The Office of the Registrar (OtR) could either be reactive or provide leadership in this area. We chose leadership. Learn about how the OtR created a multi-year roadmap to support student success through policy and technical initiatives.

Location: Nottoway

Handout and Presentation Files Not Yet Available For This Session

Core Competencies: Admissions and Registrar Technologies and Communication Plans - Gallier

Presenters: Richard Beatty, Farmingdale State College (SUNY)

Tuesday : 8:00 am - 9:00 am

Location: Gallier

Handout and Presentation Files Not Yet Available For This Session

9:15 am - 10:15 am

It Takes Two: Building Your Transfer Partnership Program - Borgne

Presenters: Kyree Whitehead, University of West Florida

Tuesday : 9:15 am - 10:15 am

The road of a transfer student is unique and complicated, both for the students and the institutions. For this reason, it is important for colleges and universities to have a plan in place to guide prospective transfers through this experience.During the "It Takes Two” session, we'll discuss strategies and initiatives that can be used by your Admissions Office in order to build partnership programs with regional colleges/universities.

Location: Borgne

Handout and Presentation Files Not Yet Available For This Session

Data Integration: Challenges and Opportunities - Maurepas

Presenters: Mary Beth Myers, IUPUI; Lesley Grider, IUPUI; Marva Craig, Borough of Manhattan Community College; Dale Allen, DXtera Institute

Tuesday : 9:15 am - 10:15 am

Location: Maurepas

Handout and Presentation Files Not Yet Available For This Session

Automate Your Document Processing - Oak Alley

Presenters: Tim Carroll, Loyola University of Chicago; Tim Heuer, Loyola University Chicago

Tuesday : 9:15 am - 10:15 am

Streamline Your Processing A Loyola University Chicago Story *Save time by receiving and uploading your admission application documents directly to your CRM*Learn how Loyola University Chicago eliminated their admission processing backlog by automating their electronic document processing. A functional overview of how Loyola was able to reduce their processing bottleneck by 3 weeks, while reducing staff resources and increasing accuracy at the same time.

Location: Oak Alley

Handout and Presentation Files Not Yet Available For This Session

Interstate Passport Facilitates Block Transfer of Lower Division General Education - Bayside A

Presenters: Arthur Squire, WICHE (Western Interstate Commission on Higher Education)

Tuesday : 9:15 am - 10:15 am

Interstate Passport is a program that facilitates block transfer of lower division general education based on learning outcomes and proficiency criteria. The goal is to minimize the need for transfer students to repeat general education courses when they transfer to a different institution thus completing degrees sooner and with less cost. The program is based at the Western Interstate Commission for Higher Education (WICHE).

Location: Bayside A

Handout and Presentation Files Not Yet Available For This Session

Working with a Virtual Advising Team: The Good, the Bad, and the Application that Saved Us! - Bayside C

Presenters: Janie Valdes, Florida International University; David Granda, Florida International University

Tuesday : 9:15 am - 10:15 am

Florida International University (FIU) is 4th in the nation in transfer student enrollment, which translates to nearly 9,000 new students annually. To support the large number of local and regional transfers, six FIU Bridge Advisors work out of three partner state colleges, which is innovative and challenging. A custom application was developed to record student visits as a means to benchmark, set goals, and evaluate performance, essentially allowing for a robust learning loop.

Location: Bayside C

Handout and Presentation Files Not Yet Available For This Session

Pre-Evaluation of Transfer Credit: Continuous Improvement to Create Scalability and Consistency while Maximizing Transfer Options for Students - Nottoway

Presenters: Diana Abinader, University of Phoenix; Terri Tommasone, University of Phoenix

Tuesday : 9:15 am - 10:15 am

The pre-evaluation process at the University of Phoenix allows transfer students to obtain an assessment of previous credits to determine completion time and cost prior to enrolling. Through continuous improvement efforts, this process has been refined by tracking results, analyzing success, and understanding areas of opportunity.

Location: Nottoway

Handout and Presentation Files Not Yet Available For This Session

Auto Graduation - Bayside B

Presenters: Garnett Salmon, Florida SouthWestern State College

Tuesday : 9:15 am - 10:15 am

FSW moved from a 7 step graduation process to an automatic one. A pr

Location: Bayside B

Handout and Presentation Files Not Yet Available For This Session

App Innovation at Stanford University: Our Journey To Abandoning Physical ID Cards (and the Software We Created Along the Way). - Gallier

Presenters: George Fernandez, Stanford University; Joseph Hall, Stanford University

Tuesday : 9:15 am - 10:15 am

App Innovation at Stanford University: Our Journey To Abandoning Physical ID Cards (and the Software We Created Along the Way) ID cards are distributed by every university, but their physical and static nature limits their innovation and flexibility.

Location: Gallier

Handout and Presentation Files Not Yet Available For This Session

CourseLeaf FocusSearch - The Premier Personalized Course Search App! - Southdown

Presenters: Natalia Jimenez, AACRAO - American Association of Collegiate Registrars and Admissions Officers; Greg Soare, CourseLeaf From Leepfrog Technologies

Tuesday : 9:15 am - 10:15 am

FS provides a full range of detailed information about each course as part of the experience, and provides course recommendations based on student preference or institutional promotion. The result is a course list tailored to the individual student's academic plan of study, interests, and personal scheduling needs.

Location: Southdown

Handout and Presentation Files Not Yet Available For This Session

10:30 am - 11:30 am

IT: A Strategic Student Success Partner in Design, Implementation, and Assessment - Napoleon AB

Presenters: Kevin Pollock, Montgomery County Community College

Tuesday : 10:30 am - 11:30 am

Learn how to improve your student success model by tapping into the full potential of your college's Information Technology talent.

Location: Napoleon AB

Handout and Presentation Files Not Yet Available For This Session